I was a difficult case, but Eric got my HARP refinance done when others could not or would not. I was badly underwater, stuck in an interest only loan, had private mortgage insurance and the company that had my loan would only pretend to consider options. At first it was hard to find a new lender, and Eric generously allowed me to explore other options like NACA, but none of them were able to deliver. Eric kept in touch and was always truthful and realistic. Then we were finally able to find a lender who would do what we needed, and after that the refi proceeded quickly and efficiently to closing. Don’t bother with the other guys, Team House is honest, knowledgeable, and professional.