Kim’s Nail Spa

This is what happens when you visit a venue without checking Unilocal reviews. I swear everything that was mentioned in past reviews either happened to me or happened to someone in the salon while I was there.
I went in on a time crunch but that was my problem, and not Kim’s Nail Salon. Because of this, I decided to get the gel pedicure since it dries fastest. When I found out the price for gel was $ 45 versus the regular of $ 25,I quickly changed my mind.
While sitting in the chair for my $ 25 luxury pedicure, the pedicurist started the up sell. I politely told her that her prices are the highest that I have seen in the area and I wasn’t going to pay that. She then gave me the rational that my pedicure was already at $ 30 so I might as well pay the extra for the gel.
I told her that I especially wasn’t paying for the extra since she didn’t tell me there was a &5 charge to remove gel polish. I told her she didn’t do anything that I couldn’t have done and she should have gave me the option by telling me that since that was no where on any sign in the shop.
She chuckled but I guess she realized that I was right. So she offered to give me a gel pedicure for $ 35.
At this point, I was ready to leave this place to never return so I accepted the offer. After all, gel polish dries 10x faster than the regular polish.
The client ahead of me stated that she was never returning to this place; I am still unsure All that took place with her but I know she left almost in tears.

Worse experience. The actual pedicure was fine. No infection yet. Everything else was so bad, it was comical. Talking on the phone, talking only in Vietnamese, broken chair, cold soaking water, scalding soaking water, borderline hygiene of instruments, topped off by a plumbing problem which soaked my shoes and socks. This place needs major help. Never will go back.

I went here today for a pedicure no wait and the girl took her time and gave a great leg and foot message very nice staff I will go back.

I have been going here for some time but i will have to say that i won’t be back! Kim is wondering why her business sucks lately maybe its your attitude! She is always a bitch that changes the price to something different everytime i go in. She thinks she is the hottest thing on earth that has no reason working in customer service! I will say she does great work only reason i continued to go but as of today last time! $ 10 to add a little sparkle to nails WTF thought that was part of the effin polish. Oh but she didn’t charge my daughter so all should be good! I don’t recommend this place and if she is still there in the near future ill be shocked! Like i said kims work is amazing but i am done with the crappy personality, the way she treats her staff and the added on extra prices! Highly recommend else where!

I was waiting for my nails to be finished when the famous Kim her self picked up one of the nail clipping tools and started clipping her nails while I waited… As she did so pieces of her long nails with dirt underneath flew into my long hair!!! I had to pick chunks of her dirty nails out of my hair!!! She always gives me attitude as well and that place is so filthy! Their tools are not sanitized I have watched them reuse tools for pedicures… I also had a issue with a male employee digging in MY purse for his tip!!! Not okay! Watch out ladies! will NEVER return. Sad place

Have been coming since this place opened 5 years ago. It’s always clean & the staff is very courteous, never pushy. I’ve never had a bad experience! Nick is always professional and entertaining! All the techs here are wonderful. I’ve never had to wait long for a pedicure, even during peak hours.

What is the last thing you want to have to do after paying 40 $ for a manicure/​pedicure: repaint your own nails! That was my experience after going to Kims yesterday. Not only was the end result of poor quality, but the experience itself was awful. So many complaints I’ll just start listing them out:
The manicurists pushed & pushed for upgrades — my friend had to tell them no to the luxury pedicure 4 times in a row before they eased off the pressure. The pedicure water was electric blue like windex. The tools were not sanitized — they didn’t even pretend to clean anything, files & clippers just went right back into the box after use. A staff member was asleep curled up in a pedicure chair. The woman who did my nails had a wart on her hand among other scabs. The temperature in the place was 75 degrees, stuffy & not well ventilated. My polish bubbled up & looked like there was sand in it, which I noticed while drying — when I asked they applied a super thick coat of top coat, which only accentuated the problem. My toenail polish was cream when applied but turned to a pale yellow once dry, my cuticles were covered in polish & the skin around them was dry & rough. The tech had a hard time applying it because it was old & thick. Restrooms smelled terribly musty & soap was watery mess.
I honestly left with nails in far worse shape & appearance than when I walked in. I couldn’t leave a tip & will never ever return. Only hoping I don’t get some type of illness for having been exposed to all their grimy equipment! Steer clear!!!

I’ve been here five times and every visit have been much better than other nail salons. Yes they do ask you if you would like to upgrade but who cares just say no! They only ask you once and then say it’s good for you but nothing else.
Luxury pedicures are the best here. For $ 35 I get a long pedicure with tons of massages. Sea salt scrub with mask then dipping my feet in hot wax. hot towels are involved and oil. My feet are always soft. So yes I will pay the extra $ 10 for luxury pedi.
Gel manicure here always last long. Some places my gel nails will chip after a week but here. they don’t start chipping after a month.
Staff is always friendly.

Worst manicure I’ve ever had! The guy’s hands were shaking and there is gel polish on my cuticles/​skin and the French tips aren’t straight. The polish doesn’t even go to the edge (tips) of the nails! The white polish was clumpy as anything so I have little bumps and bubbles in the polish!
Started peeling off at the edges the next day! Completely off on day 4! What a waste of my time and money!

Reservations should be honored over walk-​ins. Our party of four didn’t get pedicures together. Disappointment and will try somewhere else next time.

I like going to Kim’s for my gel manicures, they can usually get me in right away and they do a really good job. They take credit cards but the girls always prefer cash for tip. And be ready for the upsell — they always try to talk you into adding on additional services. annoying but I find their gel manicures to last the longest of any place I’ve been to so, oh well!

Unhygienic.
Went for a manicure. Manicurist took dirty utensils from her purse to use on my hands! apparently you have to request clean, sanitized implements. should have left the salon at that point.
got cuticles soaked and trimmed (with the requested sanitized nippers) then manicurist takes out a drill to file my natural nails. I refused to have my already thin nails drilled instead of filed. asked her to use an emery board
had clear gel polish applied and left. no massage, no paraffin (no way!!)
there is no way I would ever consider to return here.

I’ve been here several times 1^st time was a great experience ! After that downhill each time ! This time I was treated like crap ! My hand and arm yanked for service even the women next to me noticed ! We we come we always spend a lot of money … Not to be treated like crap! Not to mention my services were done very sloppy and did not last ! And Kim herself has done them too same result !

Thought I would grab a pedicure after work one day. I was able to get right in and instantly able to relax. I have had better massage chairs with my pedicures but this did the trick after a long work day. There were three levels of pedicures with the cheapest being 25. Everyone was very nice and it appeared they have many regulars as many people there were chatting away like old friends. I’ll be back once it actually warms up enough here to wear sandals!

This is my go-​to place for nails since I live and work in the area. Overall, I always have a great experience. The people are nice and friendly, the parking is plentiful, and I like how they offer water or soda while you have your services done. Paraffin waxes are also included too!