Haugen A John Associates

I haven’t even met a doctor there yet and I already don’t know if I want to go there. The person who got me in my room was rude and rolled her eyes when I asked her a question. The NP was OK but showed zero emotions. The lady that needed to take me blood couldn’t even get my blood and told me to do it somewhere else. Plus I went downtown and it visually looks really crappy. Everything in there looks dirty and run down. This place makes my regular doctors office look like the Hilton!

this is the worst place to bring a first date! our server kept asking me questions about my personal hygiene and the place just smells like a hospital!
i felt great afterwards but i think my date went home a bit disappointed!

When I found out I was pregnant, I chose John Haugen Associates. The Edina location was close to my house and saw that they had decent reviews. I’ve often heard women speak of how much they loved their OBGYN. I never felt that way with the John Haugen clinic. Bottom line, I wouldn’t recommend this clinic because it felt impersonal and their service wasn’t consistent. Plus with the Edina clinic being separate from the hospital, if the doctor has to leave for a delivery you will not be able to see them.
Detail:
The initial prenatal appointment went well; I was somewhat impressed with the service at the time. The nurse practitioner answered my questions and I thought everything went pretty well. They assisted me with choosing a doctor (based on schedule and bedside manner). Only negative thing was when they instructed me to call my insurance company to verify whether the first tri screening was covered. I called the insurance company and they informed me I needed the procedure codes. So I had to call John Haugen to get those codes. I let the office person know that those codes should be included in the packet the clinic provides. They already had a slip of paper that they created with what the screening tests for, so thought it would make sense for them to include the codes at the bottom since they knew I had to call the insurance company to check coverage.
I met with my doctor (Dr. Ambur) once for my 11 week appointment. Although she seemed nice and answered my questions, but she appeared to be extremely busy and I felt like I should rush through the appointment as a result.
Following my initial visit with Dr. Ambur, I had the ultrasound for the first tri screening. The technician called me back before my husband was there and I asked if we could wait since he was on his way up to the office from parking the car. She insisted that we get started since these appointments «take a while» (baby has to be in correct position to get the right pictures). So I ended up seeing our baby for the first time without my husband there (he was further delayed in getting into the room because the front desk person was helping out someone schedule many many appointments at once). He eventually made it back to the room after about 10 minutes. But it didn’t feel right that he wasn’t there for the first part.
After waiting a week for the results of the first tri screening, Dr. Ambur called and explained that one of my levels (Papp A) was low which could either be an indication of (1) chromosome abnormality or (2) warning sign for something else like preeclampsia. She indicated there was additional (expensive) testing that could be done to rule out the chromosome abnormality. I informed her I would be interested in pursuing that option. She indicated the business office would have to get back to me and they were backed up so it might be a bit. After 2 very long hours, I called the office back. Before I got a hold of anyone who knew anything, I had to talk to the main operator/​nurse (?) and explain my situation. She didn’t seem like she knew anything nor did she listen to me. I kept telling her I wanted to come in and get the test done, but she didn’t seem to get it. I finally had to say «Maybe I’m not explaining myself clearly. I want to schedule the test». She finally transferred me to one of Dr. Ambur’s nurses. Once I was transferred, I found out that Dr. hadn’t even ordered the testing/​filled out the paperwork yet, so they couldn’t get me scheduled. They said they’d call me back once they had the information. Another hour went by and finally they called and let me know what the test procedure codes were so that I could call insurance to check coverage. After I confirmed insurance covered it, I had to call the clinic back and get it scheduled for the next day.
After waiting several days following test, Dr. Ambur called me. I wasn’t available to take the call, but she THANKFULLY left me a short message reassuring me that everything came back okay from the additional testing. After hearing the message I tried to get a hold of her to ask some additional questions, but she wasn’t available. I left a message and after a couple of days, she called me back. She answered my questions and indicated we could discuss more at the next appointment.
Obviously anxious for my next appointment, but unfortunately 30 minutes before my appointment I got a call from the clinic informing me that Dr. got called away for a delivery. Understandable but what I didn’t get was that I couldn’t even meet with the nurse practitioner that same day. They informed me the next available appointment they had was 3 days later at a completely different location with the nurse practitioner of that office. That was «it» for me. I found another doctor in Shakopee — St. Francis Hospital/​Allina Clinic and haven’t looked back since. So happy I made the change!

MY experience at John Haugen was not a positive one. I chose them based on their proximity to my house & their stellar Unilocal reviews, so after much consideration I’ve decided to throw my 2 star review into the mix so that others might think twice before going there. Keep in mind, as with all health related practices, that there are SO many variables in each persons situation that I can’t possibly tell you whether or not this office is a good or bad place for you to go. I will, however, detail my experience.
*******Qualifier & Warning: My baby did not survive. (not the fault of this practice in any way) However, I write this review because I did not feel that they offered me the proper guidance, emotional support & quality care that I so desperately needed at that time in my life. Worst of all I did not feel that the hard decisions I was struggling to make based on what I felt was best for my family were fully respected & honored, but rather were questioned & brought back up to be reassessed at subsequent visits.
On the way to my 20 wk ultrasound I got a call that the doctor I was scheduled to see would not be able to see me. Since it was only 10 mins til my appt I opted to go in anyway. Once there, they told me I could/​should still get my ultrasound by the tech, even though I wouldn’t be able to go over results with my dr or ANY dr. Being that this was my first pregnancy & I was SO excited to find out if I was having a boy or a girl (not the real purpose of this scan by then way) I agreed to this ridiculous suggestion without the understanding what the implications could be. After almost an hour of waiting in their waiting room (this proved to be typical of the 10 or so times I had appts in this office) I was led back to the dark room and slathered up with the gel. Fast forward to the end of the ultrasound when the tech is washing her hands I ask, «Did everything look ok?» & she responds that no, something was wrong with my baby, but she couldn’t go into detail. She gave us a few photos & said something like «Let’s hope for the best!» and that another facility would be calling me to schedule a follow-​up.
Maybe it’s because it was my first pregnancy, maybe it’s because I am an anxiety-​prone person (both of these facts were made known to these drs) but being put through the emotional turmoil of a tech delivering some heartbreaking news with no doctor to make any type of interpretation or plan was just plain HORRIBLE & extremely traumatic. I’m pretty sure I didn’t sleep for 3 days.
Long story short, I came in for several additional appts before being transferred to a perinatology maternal fetal medicine practice due to my situation & my dissatisfaction with the care I was receiving. Every time I came in, I endured long waits both in the lobby and in the exam room. The dr I saw would listen to my questions but did nothing to help to quel the extreme amount of anxiety my circumstances were giving me. She outlined several «worst case scenarios» to me in great detail when I was in a very fragile emotional place & even used the phrase «I’ve seen this twice before & in 2 out those 2 times… was the diagnosis» which sounds to me like poor science. For the record my baby did not have the condition she was suggesting he had, so I guess she can adjust her stats to «in 2 out of 3 cases» when she tells that story next time. Overall, I feel she was generous with her time, patient with me & willing to take my phone calls between appts, BUT she fueled my anxiety & pressured me into testing I was not comfortable with based on her hunches about what was going on with my son. The care I got when I transferred was far superior.
I know that there is no one-​size-​fits-​all approach to delivering & managing a pregnancy with a poor prenatal diagnosis, but I have found that there are a few fairly universal rules. One is that each family facing such a crisis has VERY difficult decisions to make, some of which they will actually get to carry through with & many of which will be decided for them by god, their baby or nature itself. Once a family has been supplied the pertinent information to make their choices, it’s the drs responsibility to help them carry those choices out, as best they can. It’s also nice if the drs are SUPPORTIVE of their choices, treating them as final unless circumstances change or new facts come into play, rather than bringing the other options back up or reminding the parents of the consequences of the choice they aren’t making. Regardless of what’s chosen, there will likely be anguish, guilt & regret. The last thing families like mine need is fuel to be added to those fires.
If you’re seeking a regular GYN, John Haugen may be just the place, but if you’re looking for an OB & god forbid, your pregnancy includes some less-​than-​great news, these are not the people I would want you to hear it from.

I accompany my wife to all her visits to check the progress of the pregnancy. The staff here make us feel comfortable and are very cheerful. The doctor herself is amazing and shares detailed information for every question we had. I recommend this to anyone having their first kid and of course to others as well.

It’s taken me a long time to write this, but this place was so amazing I knew I had to do it. I first came here at seven weeks pregnant distraught after experiencing some bleeding and going to my regular obgyn who did a blood test and told me to just wait and see. The office staff here were very helpful on the phone and although I was not a current patient had me come right in so they could do an ultrasound. After my ultrasound I met with the NP who was comforting, reassuring and so kind. Over the weekend I began miscarrying and spoke with the on-​call doctor who called me right away, answered our questions and gave comfort in our time of distress. They fit me in first thing on Monday so we could confirm the loss, and both Dr. Frisch and the ultrasound tech were very sympathetic and caring. Dr. Frisch also performed my D&C and diagnosed me with a uterine septum and did the removal surgery to hopefully prevent future miscarriages. Everyone was always prompt (important for me because I’m a planner) but more importantly, Dr. Frisch always explained things clearly, took time to answer our questions, and was understanding and empathetic. We have since moved out of state and as I struggle to find a new practice that is as wonderful as this one, I have come to appreciate even more the care we received here at an incredibly vulnerable time.

After a few not-​so-​great OB appointments with other docs, Dr. Hope Frisch was just what I was looking for. She’s informative, warm and trustworthy. Additionally, on the few occasions I’ve had to call the after-​hours line, I got a call-​back very shortly after and the doctor on-​call was always very helpful and never made me feel like I was bothering them.
If I were to do it all over again I’d definitely go back to John A. Haugen Associates, however, I’d try and see my doc at one of their other offices. The downtown office is in a spot where parking is really hard to find without paying A LOT. Last time I went in I parked in a meter — my doctor was running 30 minutes (another patient went into labor) and I got a $ 42 ticket. I guess the $ 10 parking ramp fee would have been better compared to that!

Was searching for a gyno and saw that this place had great Unilocal reviews… and usually I can trust Unilocal for some things and not others, but I feel like a place that specializes in vag health is probably trustworthy if fellow Unilocalin’ ladies think so.
I went to see Dr. Schmitz and she was very nice, answered all my questions thoroughly, and her vag-​side manner was impeccable. Neither I nor my regions have had such a good experience with during the Pappy times. I also loved the giant pink paper dress they give you to put on. There’s just something about the fact they don’t expect you to just take off your clothes and get under a big sheet (like some places I have been to.)
They really do care about your comfort and your understanding of your body. Everyone here is very courteous and very kind. Highly recommended.

I love this place! I chose Dr. Ambur to deliver my son and she did a great job! She was very laid back and casual. The best part about the office is that I never had to wait around. They were prompt with their appointments and the staff was friendly and efficient. The best part is that if I was concerned about anything at any time I called the nurse line and they helped.

This review is for ladies only — guys, cover your eyes.
After confirming my pregnancy last year, I was referred to John Haugen Associates by my primary care physician. They have three offices: downtown Minneapolis, Edina and Plymouth. I work downtown and loved the convenience of the downtown location, especially towards the end of the pregnancy when I was in the office every week for those routine checkups!
At my initial visit I met with a nurse practitioner to discuss a wide range of practical matters, some of which included:
–medical history
–a physical exam
–blood test
–vitamins
–foods and activities to avoid
–weight gain
–pros and cons of optional first trimester screening
After that point I met with my ob for every other (and there were many!) routine visits. My doctor was Dr. Mary Dahling and I can’t recommend her enough. She has a very calm presence and a reassuring bedside manner. And except for one or two instances where another one of her patients went into labor before my appointment, she was always very punctual; a major plus for those of us who have to fit medical care into the middle of our work days. I also feel like she’s found a healthy balance between taking time to answer her patients’ questions thoroughly without going overboard and over-​explaining every little thing (if I’m curious, I’ll look it up online, tyvm).
I had four ultrasounds during my pregnancy: one during the first trimester, one during the second trimester and two during the third trimester. I had two ultrasounds at the Minneapolis location and two at the Edina location and all four blew my mind in the good way. The medical sonographers at both locations were phenomenal.
Thanks especially to the excellent care I received during my pregnancy, John Haugen Associates continues to be my go-​to clinic for my annual exam and I fully intend on coming here again if and when we have a second child.

I wish I still lived in Minneapolis just so I could go to this ob/​gyn. I had Dr. Ambur, and she was so nice, made me feel completely comfortable and not like just another patient. I was having really horrible periods and she went through a few options with me. She was steering me towards an IUD (which I didn’t know about prior), since it would give me the most benefits for my symptoms. Getting that freakin’ thing inserted was THE absolute MOST painful experience in my life… and they said I was doing very well, and one it was done, it did exactly what Dr. Ambur said it would do for me, and I’m soo glad she recommended it.