FedEx Office Print & Ship Center

I’m reviewing this in case someone is trying to find a place to take a passport photo (it was way harder than it should for a city of this size.)
They were quick, fast and no problems when I submitted it with my application. So if you need a passport photo in a convenient location, I recommend you do it here. The lady who took it was super nice, too. So there you go.

WORST SERVICE EVER… RUUDE, Pretend like they don’t see you. One poor guy was dealing with all the customers, and you could see he was not getting any help from his coworkers. Granted you may get a lot of unruly customers too, but Kindly waited in line for 10 minutes, and was met by the worst attitude when got to the counter.
This is the first time I ever felt so strongly about a service that I had to sign up for a Unilocal acct just to warn people.

Pros: 24 hour services. Convenient location. Super friendly staff. Computers available as work stations or to access online documents to print.
Cons: Expensive as hell if you want to print documents located online and not saved to a flash drive! It’s $ 0.30/minutes (+ tax) to use a computer for basic services (internet and word processing) and an additional $ 0.49 (+tax) per page for black and white and $ 0.99 (+ tax) for color per page to print. Usually for printing I just stop at the library to print black and white for $ 0.10/page and no computer use fee, but alas the library has limited hours on Wednesdays and I needed to print something that day. So instead of $ 0.20 to print 2 pages it cost me $ 2.70 this week.
Moral of the story — if you know you need to do a quick print job, bring a flash drive or head to your local library!

Terrible experience. I went to Fed Ex to print a lengthy job application. Although I could access my document at my home computer, the Fed Ex printers couldn’t print it. Fine, that’s not the end of the world.
However, when I went home, the file was PERMANENTLY deleted from my USB. The Fed Ex computers had completely destroyed the file. When I called to speak to a manager, I was told why this was ally MY fault.
Don’t waste your time or money. You’ll spend $ 10 on their shitty computers printing just a couple of pages. EPIC FAIL.

Most of the time, service has been very helpful when I have gone in here to print and scan pictures. I hd a huge print order once and this was the only place that could deliver it on time. When I went to pick it up, they had not done it correctly according to the specifications. But they were super professional about it and agreed to redo it and still have it ready on time and not charge anything extra. I give them huge points for that kind of service.
However the Fedex side of things leaves something to be desired. Service can be very very slow, slower than the post office, and you start to wonder if the 15 minutes is going to run out on the meter. And you start to wonder why staff who are waiting around don’t come over to help or why it is not set up to open more counters when so many people are waiting in line, or when wait times get long.
Parking can be frustrating because this is on a busy street with lots of businesses all around. And it’s not fun to walk great distances with heavy large packages.

Library was closed and I needed to print something around 8 PM last week. I submitted an order and paid online for a small print job (less than 10 pages on standard paper, black and white).
My confirmation said that I could pick up the order at 10 PM. I showed up around 9:15 PM, thinking that the job would be done. There was one person at the counter, who was helping another customer. After standing around for 10 minutes, he looked annoyed while he asked for my name. He said that they had until 10 PM to complete my order. He said I could print my order right away and he’d cancel my online order, but it would cost *FIVE times more*. I said I’d wait.
After another five minutes, a 2^nd worker showed up for his shift. Five minutes after that, he asked for my name and printed my order, which took 15 seconds.
For the slow and inconsiderate service on an easy print job, I’m not sure I could give this FedEx location more than 1 star…

Jessica A. is absolutely right! This FedEx is either a hit or miss. I’ve gone on three separate occasions and experienced something different each time.
1) I had to make a 100 copies of something last minute. Somehow, it was packed at midnight (line almost to the door) and I was told that no one could help me. I ended up making copies by myself, which was fine. ³⁄₅
2) I waited at FedEx for half an hour just to pick up a package. That’s way too long, in my opinion. ²⁄₅
3) I needed to make signs out of foam board. I waited twenty minutes before someone could help me. However, the staff member was really attentive, creative, and thoughtful. ⁴⁄₅
Overall, my experiences lead me to a ³⁄₅.
Uptown FedEx = Service Roulette.

Apparently this location is «hit or miss» looking at the other reviews… I have been here several times, and haven’t encountered any issues at all. And it’s within a walking distance of my home, so yes — i guess that makes me «a fan».
Granted my visits have all been rather short in length — to essentially just drop off pre-​labeled packages for shipment. But staff has always been friendly and courteous with each visit.
Parking… well, yeah — seems like it’s easiest to just find a meter and park. Don’t park in the Lund’s lot — — the FedEx mgr told me that they tow fast & furiously there.

I have many years experience as a patron of various Fed Ex Offices (formerly Kinkos) stretching from SF to NYC. This Uptown store has some of the rudest employees I have ever encountered. I strongly recommend you avoid this store until management gets the message and trains everyone in basic customer service. Not only is it unpleasant, there is no quality control. I will not be going back. Try the St. Paul store on Snelling — SUPERB in all aspects.

Stopped in here a couple weeks ago as I had a money order to mail and for the life of me I couldn’t find a post office or an envelope. So, after standing in there in utter confusion at the employees standing around taping boxes and visiting while people wondered if they would get assistance, I asked for help. I just wanted a small envelope. Anyways, apparently you had to buy a whole box of envelopes (which I would’ve done if I wasn’t hanging in Uptown not wanting to carry envelopes around all day) or you had to buy a picture mailer envelope I was told… which was thick and pointless for a money order. Anyways, finding a pen was the next hassle as they tracked one down for me and then the lady walked away as I was just writing in the address and pretended that she didn’t see me when I was done (ten seconds later). So, eventually another one asked if I «needed something» so I just smiled and held the envelope up like, ‘duh’, and told her I needed to mail this envelope. Long story short, they were rude as heck and it cost me more to buy the envelope and mail it than the money order was worth. Crappy place… won’t be back :)

WRONG – Unilocal is incorrect– FedEx no longer has notary services– employees are not helpful at all!

I’ve had the best experiences at the Uptown Fedex Office. Everyone that I’ve encountered there was helpful and seemed knowledgeable. The people in the self-​service area were really nice. My cool art file (from
) that I had printed on vinyl turned out so cool. I will go back there again.

Why is it, every time I’ve come here, I’ve received the worst customer service of my life? Why is it, the people who work here, either A.) don’t know what they are actually doing, or B.) act like they know nothing?
I DON’T GET IT!
I needed some stuff for school printed, on like 12×18 paper, I think, and I asked if one of the people working there to print it on the bigger machine in the back, since I needed it to be super high quality, and printed perfectly! SO, of course, I asked, and to sum it up, the person said, «if you want something printed, you have to do it yourself on our computers.» I explained why I wanted him to do it and what not, but he insisted on not helping. I understand that, but I’ve gone to other Kinkos before, and they’ve done it.
So then, I went to the computers and realized that you need a creadit/​debt card in order to work the damn things. I didn’t have one with me, so I went back up to the counter, and explained why I NEEDED him to do it, and he basically told me to leave. I was soo pissed at this. Isn’t it his job to help me? isn’t it his job to print something? What really pissed me off, was the fact that he was doing nothing. NOTHING. Instead of helping me, he went and sat at some empty table and chatted with another co-​worker.
My next visit was at the Kinko’s downtown. I went there to get some school files printed. They were set up perfectly, there was absolutely no problems at all, then when I got my printed stuff back, it had printer lines on it! There was no way I could turn that in, and I explained it to the guy helping me that I needed it redone, he argued with me for a while about how it was my fault and that I didn’t set up my file correctly to print, but if you looked at it, you could clearly see it was printer lines! anyways. instead of re doing it, he gave my stuff to another guy to do it. That was so weird, The other guy went and redid it, and it looked perfect. This whole situation took me like 2.5 hours to resolve… fucking ridiculous.

Very helpful when in need… I’m guessing it is sometimes annoying/​stressful to work at a place where people expect you to be in as big of a rush as you are. I feel bad doing it but that’s just the way the cookie crumbles sometimes.
Either way, I came here to get some business cards printed before a flight that was just a few hours away. All I had was my laptop with the rough design on Photoshop and about 45 mins later I had business cards!
They were very helpful in helping get the file setup properly and getting it the way they needed it to be put together instead of saying, «Oh you have to do this, we can’t accept it like that.» Love when people say that… So all in all this place is great and I will be back during my next time urgent time in need…

Sometimes the littlest things can blow your mind. A couple of days ago, I got vm (didn’t recognize the # so I didn’t answer… I know you do the same) from the Kinkos manager following up to make sure my order was completed on time and was to my liking. Now that’s good service. I’ll definitely be using them again!