Coolibar

Was very happy with products I received. Their clothing makes sun protection so much easier. I was especially impressed by their customer service online and over the phone. Agents were always polite and made sure they addressed all concerns. They even went above and beyond my expectations a few times. Definitely shopping with them again, just wish they could extend free shipping to Canada!

I purchased a swim jacket from Coolibar for warmth during water aerobics during during the cooler months. Using their size guide I ordered an XL (going by the bust measurements). Wrong. Be very sure of your size when ordering from this company. As once the tags are off its YOURS. No exchanges, nothing. The construction of the jacket I have no complaints about but now because of their size guide I’m stuck with a jacket that is too big and water going up my arms and back. And after talking to Customer Service its only going to stretch !!

OK — I have since bought several items. I’m totally satisfied with their quality, styles, and sale prices. Either they changed their website to be clearer on no returns on sale items or I now see it more clearly. Regardless of the initial bad start, I think this is the start of a beautiful relationship.

I recently received a bottle of sunscreen that I didn’t order. I have never heard of this company and have gone through all my e-​mails looking for some sort of reference where I might have ordered it in error. Nothing. I called them and they told me since it went to the address of my credit card then I must have. It’s winter and I do not use sunscreen and I have tons of sunscreen leftover from summer. I am not sure what sort of scam this is, but something is not right. I called and told them I wanted to return it and to leave me a message (because they are only open while I am at work and I don’t have time to argue with them about this) They just called me back during the day and said I must have ordered it and to call them back so they could tell me how I must have ordered it. No mention of how to return it. Guess I will need to dispute this with my credit card company.
Well they finally came through for me. They have marked my account as fraud and are helping me get all the information they have on the person who placed the order including the thief’s e-​mail address. Thank you Coolibar for your help!!!

This company does not stand behind their products. I ordered from them and the item was very thin (swim shorts) and could not be worn without a suit underneath. A relative ordered a hat that was smaller than it was supposed to be and they refused to pay return postage. I have my own small company and we pride ourselves on exceptional customer service, even if it means we lose money on a transaction. I would rather lose money than a customer. The products look great in the catalog but do not hold up well. Swimsuits for my children were see-​through by the end of summer after only being worn a handful of times.

No way would I order from this place. 10 days and counting and I still do not have my items.

I have purchased 3 items. 1: Driving gloves. They are ugly but work and are washable. I take them off before I get out of the car or people ask me what happened to my hands.
2: Sun protection long sleeve tee shirts. These are great for cool weather but not a bit «cool» in hot or even warm weather. I live in So California and use other brands most of the time.
3. Every day sun hat, which is advertised as Maximum Protection. It does not fully shade my face. The entire lower part of my face is hit by sun. I returned it but since it cost $ 29 plus $ 9 shipping and I paid for return shipping, I figure I will get about $ 10 back.
Look around other brands might be better and offer better shipping.

I’m taking my Grand child to Kauai and ordered a short sleeve rash guard and swim shorts. We received the items quickly and test drove them the next day. We had total protection and I feel confident about using Coolibar as part of our sun protection gear while playing all day!
I’m really glad I found this company and will be purchasing more items soon.

UV protection clothing is a bit of an investment but it has become a necessity for me. I’ve looked at what a lot of companies have to offer, and it’s mostly skin-​tight sports stuff. Well I’m not a surfer or a hiker. I need stuff to wear for exploring the wilds of Brooklyn.
I’ve found UV hats in stores, for example Ricky’s on Flatbush, but there’s little variety. I’ve seen hats labeled UV but totally lying, for example at a Kings Plaza kiosk, where I held up a hat and saw indoor light right through it.
My point is, Coolibar has really nice classically-​styled UV clothes that a normal person could wear to the office, dinner out, etc. They have a great variety of hats… crush/​foldable, fedora, extra-​wide brim, etc. There’s also plenty of swim/​sport clothes, kids stuff, sunglasses, UV umbrellas and vetted sunscreen (standards have recently changed). The 50+ UV treatment is embedded into the fabrics and is guaranteed not to wash out or wear out. It’s not cheap in price but neither is it cheap in quality, and they have a 100% satisfaction policy. I’m very pleased.

I’m just going to throw it out there — I sizzle like bacon in the sun and I hate to be hot.
I use my sun block lotion religiously because I’d rather be naked than overheat. When I was introduced to full-​length, sun-​block clothing, I quite literally laughed at the idea. I assumed that it would be too hot (and well, it can be. But not as bad as you might think.)
I’ve learned that the trick is in the fabric, the color, and venting.
In 2008 I ordered 2 of the long-​sleeve Travel Shirts from Coolibar. The color, fabric and venting were amazing. The fabric is super lightweight; blocks the sun; and I didn’t feel hot in long sleeves. I was shocked.
The fabric is soft to the touch and the shirts breathe nicely with the back and pit venting. Shocked. I guess I was most surprised by the fact that the shirts didn’t feel sticky when I got hot…
Unfortunately, the fit is far from my body style. I’m 6’3 and thin. The cut on the shirts was short and stocky. They «fit» but I looked like I was wearing my dad’s dress shirt. At the $ 60 price point I was hoping for a shirt that I could wear as a casual shirt but this wasn’t it. I could wear the shirts as dedicated fishing shirts but they were flappy in the wind so even that plan was out. So, I gave the shirts to my dad.
In December, ’09, I went back to them for another shot. This time I went in to their business to try on some shirts. All the shirts fit me in a similar fashion which was disappointing. I decided on the Sunblock Hoodie as a dedicated fishing shirt. It seemed like the hoodie would pack down super small and the fit was close enough for dedicated fishing duty. In February, ’10 I wore it through a week of fishing in the Everglades and loved it more each day. I even started wearing the hood… Crazy.
Since then I’ve worn it 20 odd days in the Minnesota summer humidity. Granted, you’re still going to get hot in the sun; it’s not an umbrella. But all things considered, I now prefer it to sun block.
I also purchased a sun hat but I have yet to wear it outside. The idea (and quality) is good but I don’t know if a sun-​hat will ever take the place of my trusty baseball hats…
Coolibar has a great idea and a good product. I would honestly give them a glowing 5-​stars if the fit were better for me. I should also say, when you call them on the phone, you reach a live customer service rep. in Minneapolis. You can’t beat that.