Cher & Company Salon

I went to Cher and company as a first time customer. I asked for a base color with highlights and a hair cut. I have never had a base color before. I told them I wanted to make sure to make the base color to match my original color. I made sure to let her know the two things I did not want were orange or brown hair. When I left the salon that is exactly what I ended up with Orange hair. I had thought at the salon that it looked orangish at the roots. I did make the mistake of not saying anything at that moment for two reasons. One I did not feel comfortable with her fixing it and two I wanted to make sure I wasn’t over reacting. I did ask other opinions of people and they agreed that it looked orangish. And the base color that she did was only about ¼ of the way down my hair not an all over color. Not sure if that is common but it only made my hair look even worse. One of my biggest problems was that I tried the next day to contact the manager and was told she was not in. I called the following day and was told she was busy and would call me back. I have never received a call to this day. I ended up going to a different salon and paying an extra $ 60 to try to fix my hair which they did somewhat fix but it will take a few times to totally fix. Worst experience I have ever had!!!

I’ve been seeing Tana for years now, and she’s simply the best at what she does. Be sure to request her when visiting this great little salon, where thanks to it’s location outside Minneapolis, you won’t pay downtown/​uptown prices. I refer people here constantly, and continue to do so because they always leave happy thanks to Tana’s good work!

I had gotten a referall to see Tana here and I was sooo happy with my experience! She was so sweet and did the most beautiful color and cut! She knew exactly what I wanted! I have worked in salons and spas for over 8 years and I know what I want and how I want it and she did an awesome job. I will be going back for sure.