Burlington Coat Factory

As a preface, I feel really really bad about giving Burlington Coat Factory a two star, because I like it and I go here fairly often.
This particular Burlington Coat Factory is located in Northtown Mall (which deserved and interesting review of its own), specifically in the southeast corner of the mall.
Burlington Coat Factory has a lot of good deals on clothing, home items and coats (duh). They have a very extensive coat department, and is a go-​to if, for some reason, you need to buy a coat in the middle of summer. It seems like the did a re-​do of the store layout since the last time I’ve been there, which is well over 6 months ago. Additionally, I was impressed by their home department now. The clothing is hit or miss. I find the style to be eclectic (attempt to put it nicely), however, you are bound to find some good deals. But you definitely have to dig for the good deals.
Lastly, to the reason why I gave it a two star rating. Though I like the store and content, I always seem to have a bad customer experience when going here; in my book, customer experience is key. Whether it be a messy store, or long long lines at the register, or in today’s case, a down computer system, which didn’t allow for card payments.
Though I do like this store for its good deals, I had to give it a two star, solely based on my customer experience whenever I visit.