Bubbles & Bows LLC

When we decided to try Bubbles & Bows for grooming, we were looking for a «mom and pop» with good service that we could support. We did not receive this. There are many inconsistencies and confusions with this company, but our main concerns are the following:
Rude and snarky interaction.
An odd partnering with other groomers that is not clearly explained to customers.
This partnering used to skirt any client dis-​satisfaction.
Inconsistency with phone numbers so you aren’t sure who to call or who is calling.
Not answering the phone when your dog is in their care (or with their partners)
No CCs accepted (we were told «I’m not paying those fees»)
No paperwork (safety? shots? care responsibility?)
Calling you at home to complain about your Unilocal review at 8:20 in the AM.
This is not what we hoped for.

Jill is great. I have a high strung, stressed out Wheaton Terrier and I’ll admit I worry way too much about little things. Jill is the only groomer I’ve found in the Southwest Metro that understood my dog and me. She cuts my dogs hair perfect every time and he never has any issues after his cut. I like him cut short so he can get dirty and he’s easy to wash and when I’ve taken him to other groomers he would come back with red rashes from the clippers on his butt and tummy which caused him a lot of discomfort.
To summarize; She has been in business for 5 years and has been grooming even longer, she listens and has genuine empathy, she takes great care in her work.