Brian Graham Salon

Wow. Brian Graham salon, where have you been all my life? Lisa was spectacular with her cut and color, and the staff is SO accommodating, friendly and professional. I totally changed my haircut, and Lisa did exactly… no, BETTER… than what I expected, and my color was matched perfectly. I prefer a little heavier coverage on the top of my head than normal, and she was very professional about honoring my request to do that next time. But the color is perfect! I feel like a shiny new penny. Both the salon manager and Brian himself came out to introduce themselves and offer their services if I needed anything. Seriously, I was treated so respectfully and valued as a customer — exceeded my expectations in every way. Thanks you guys! I look forward to their massage and upcoming nail services! One-​stop shopping :).

The atmosphere of the salon was nice, but the haircut I received was the WORST I’ve ever gotten.
I have a simple hair cut and needed a trim which included a few layers. I didn’t think scheduling with a new talent would be a problem, but I was wrong. I’m not sure what type of training Brian Graham salon requires, but it obviously isn’t up to par with the image they portray. I’ve had better results from Great Clips.
I was out of town the following week for work and wasn’t able to meet their 7-​day «fixing period» When I called they could only offer to book another appointment… with the same stylist! Their solution was for me to pay the stylist twice for her terrible services. No thanks.
Will not be back. I was so disappointed.

I have been to the salon three times, two cuts and one color. I actually really liked my color – the stylist had purple hair and was nice and conversational. I would recommend her, and the salon in general is nice and clean. But I haven’t found that stylist I trust and enjoy going to yet here so I will be trying somewhere else.
I got a cut this week with a stylist who sealed the deal for me. I asked for a long bob and showed a few pictures. I said my hair is naturally wavy and all the picture showed a curly style. She pointed out a spot about 4 – 5 inches below shoulder length, and I said shorter, to just below my collar bone. She cut my wet hair to shoulder length, which means it’s actually above my shoulders when dried and curly. So a regular bob instead of a long bob. She couldn’t even style it the way that I wanted because it was too short. And the experience was just unpleasant. She seemed irritated, and we sat in silence for the whole hour. I don’t think it’s a bad cut– just not what I was going for this time.

I saw a couple of stylists there and did not care for the cut– finally got Claire: at last an amazing haircut in the cities– with complete education for teaching me how to style at home! Sadly: all of a sudden she was no longer there, and no one could help recommend another stylist. When I asked why I wasn’t informed, I was told I should have received a postcard. So unhelpful that I won’t be back.

Brian did my hair and he was fabulous.
I was in Minneapolis visiting family and friends.
I really wanted to get my hair done while I was there.
Never been or heard of this salon before.
I made the appointment.
I walk in with very long hair…
Walk out with shorter hair than what we discuss.
Meaning this as a very positive comment.
Continue reading…
When I return to Michigan…
Everyone loved my new look!
Some people didn’t Recognize me.
Everyone ask who did my hair???
I can’t wait to return to Minneapolis and have Brian do my hair again.

I’m from out of town, and booked a color and cut appointment. I booked a full foil, but when I showed the stylist the photos of what I wanted she informed me that I should have booked a balayage, which she didn’t specialize in. I know nothing about hair, which I suppose is my mistake. But I felt really uncomfortable, like she was mad that I didn’t know better. She was really quiet throughout the next 3 hours and it was so awkward. I really wish she had been a little more upfront and told me to come back for a different stylist who did balayages, but instead she just did this all over highlighting. It’s not terrible, but it’s not what I wanted at all.

So third times a charm. I saved this one because for whatever reason my reviews won’t post. This is from May! Annnnnnd GO:
I suppose for some reason my review got filtered last time, so I’m writing for two visits this time! I hate moving to a new place and having to try and trust a new salon. My luck with hair stylists is just terrible. Well it was. Until I found this gift from above. I can’t come here without feeling happy. The smells, the hospitality, the delicious cucumber lemon water. All just the beginning. I had to embarrassingly admit to Veronica that for some reason my hair color never comes out right and I felt like I had to spell it out. (All I want is copper highlights). I felt bad even saying that. She just smiled and told me her plan and explained to me why it was a good idea, asked me if that was okay, and then followed through like a true goddess of color. Perfect. She gave me exactly what I asked for.
Then, I saw Makeala, who cut my hair. Listened to what I wanted, fixed my previous mistakes, ANDDDDD kept my length. Wizardry. All while listening to my previous horror stories with a smile.
This time I got to see Veronica for my color again. For the sake of not making this any longer, I’ll just say she’s consistent :) I highly recommend this salon. Once you walk in, the energy will put you right at ease.
Thank you so much Brian Graham’s!

2^nd visit totally rocked!
Hairdresser remembered all sorts of stories I’d told her and was able to interpret my garbled requests into a haircut that I adore. I’ll definitely be going back… :)

One word… AMAZING
From the moment you walk in you are made to feel special… warm and friendly front desk staff… good coffee in a real cup… with a saucer… a cookie and chocolate. My stylist (Starla)took the time to discuss what I wanted and she delivered. The owner Brian stopped by and thanked me for coming in. I have booked my next 3 appointments.

Since my hair dresser of 23 years retired 4 years ago, I have faced the horrors of trying to find a replacement. NINE stylists and equally as many flubs, I have, at last, found perfection in Kerri. I had the works — full foil, roots, cut, brows — all of it. Sweet and personable, Kerri knew exactly what I needed to make me feel pretty again after so many disasters. Also, the coffee was great! Brian even took a moment to talk to me and make me feel welcome. It’s pricey — but worth every penny! I’m actually looking forward to me next appointment.

There is a reason this place has such high reviews, they have earned it.
I was visiting family in Minneapolis, & really needed a haircut. I found the salon on Unilocal,& was lucky that Kerri had a same day cancellation.
It all started when my cousin & I walked in the door. We were greeted warmly, offered drinks, & just made to feel comfortable & welcome.
Kerri is a fantastic hairdresser, & did a perfect cut & blow dry. If I lived in Minnesota, she would be my hairdresser. She also made time t speak to my cousin about her hair, even though she didn’t have time for an appt for her.
We both left happy & satisfied, and my hair looked amazing.

Curly Girls — Go see Kerri!
Long story short: After a while with my former stylist (who only used to trim my hair), I asked her to try a certain cut and painfully, I became aware of her limitations (and experience). It took me over a year and a half to grow out my hair again The day after I was butchered, I began the hunt for a new stylist familiar with curls. I found Kerri at Brian Graham and have never looked back. Ladies, she is the bomb. Kerri was able to take my disaster of a mop and reshape it. As time went by, we cut it into an A-​line for blowing straight (the only way I had any length left) and waited for the next year and a half. I’m now able to wear my curls again and WOW, Kerri has left me with the best curly cut I’ve ever had in my 43 years. Unbelievable, No Christmas tree here (if you’re curly — you know what I mean), lift at the crown (a fancy-​schmancy undercut technique) and my ringlets are laying perfectly together. No finger in a lightbulb, no excess frizz in my curls exacerbated by an bad cut. As for Kerri’s coloring techniques… again, the best I’ve ever had. No globs of color at the hairline, no giant chunks and streaks, color down to the root, the contrast is beautiful, and the low and highlights meld perfectly. Like a good babysitter, I hate to give away my secret (Kerri) but in the name of curls and what we curly girls go through, i’m happy to share! Thanks, Kerri! Go see her, you’ll love her. P. s. She’s naturally curly herself… bam! And there ya go.

I moved to Minneapolis in July, with my last haircut in May, and it now being September, I really needed a haircut. I checked Unilocal for a salon, and Brian Graham popped up second. They had great reviews, plus I could walk there. I was in. I called Wednesday morning and left a message, they promplty called me back within an hour or so. Bonus, I was able to get in the same day at 2:45!
I stopped by the library to grab a coffee, library card and some books before the appointment. After the library, I wandered over to the salon about 10 minutes early, and they kindly gave me a bag for my 6 books. I checked in and got a lemon water. My stylist was Mikaela (I hope I spelled it right) and she was fantastic. She started with a scalp massage and oil that smelled amazing. We talked about my hair and what I wanted to do, which was shorter, curlier, and fun. I got shampooed with DevaPoo, which helps anti-​frizz the curls. The shampooing was fun, you get to lay down and basically get another head massage with hot water.
We got back to the chair and she began the cut. It was nice talking about random topics, especially since I’ve only been here a few months. Chit chat was nice and easy. She was super professional while cutting, you can tell Mikaela knows what she’s doing. My hair was (is) amazing. I love it. The bf loves it. It is short and curly and sassy and awesome. I will continue to see Mikaela as long as I’m living in/​around/​near Minneapolis.

I completely love Brian Graham Salon. From the first phone call to set up an appointment, they are very attentive to exactly what you need and which stylist should work best for you.
The salon is so nice and clean and well designed and they are very welcoming. Also great about taking your coat and things and bringing you coffee, water, or even wine.
I get my hair cut by Danyel who does a fantastic job. Not only does my hair look and feel great when I leave but she also explains how to keep it looking great in between cuts (and free bang trims, too), which is great for someone like me who is a bit lazy when it comes to my hair.
I love this place. They definitely make you they’re number one priority when you’re there and take your business very seriously. I always look forward to my next visit!

Highly recommend the BG salon. Abby is my stylist and she gives a fabulous haircut. I found this salon on Unilocal and started seeing her because of the rave reviews. My appointments are always on time and greeted with a beverage. At the end of a visit, Abby always finds time to do pretty, loose curls to my longer virgin hair. Also, she’s an expert with hair extensions, and I plan to get Great Length Extensions with her some day! Abby is a passionate, confident, and exceptional stylist.

I’ve never had a bad cut! The customer service is also excellent. Brian has personally called me to check up on how my experience was, they take care of you from the moment you walk in the door, and the décor is tastefully done! I have and will continue to recommend this to friends.

I had a fantastic experience here! Anne was my stylist. I literally hadn’t had my hair done in years, just growing it out, box dying it super dark brown for about 5 years. In November when I found out I was pregnant, I stopped dying my hair in order to let it grow out and start phasing back to my natural color: light blonde.
Anne was wonderful and knew exactly what to do to not only correct my color, but help blend out my blonde grow out so that it matched my ends more naturally and did full foils on me. That way everything will grow out the same and I will continue to weave in more highlights to eventually be blonde again. :)
Very professional hair cut, I took off 6 inches and I have naturally curly hair. She made it look great if I wear it straight or curly. I spent nearly 4 hours there and left feeling like a new woman! If you need an amazing stylist, color correction, or need a new style, I highly recommend seeing Anne and visiting this salon!

I received a Balayage and tinting treatment a few months back with Abby. She is great. I think I may have finally found someone I can trust with experimenting on my virgin hair. I immediately booked my next appointment (you have too, she’s booked for months). I can’t wait to go again!
She gave me super subtle Balayage, but it was the right step for someone with virgin hair. I hope she stays there because I don’t know how I’d find someone else who gets it.
The salon focuses on personal service. I am incredibly fussy and got the impression that the staff here cater especially to fussy types :) Finally!

Front Desk Staff: A+ .
Salon itself: Very stylish.
Stylists: (Which is ultimately what matters) Unimpressive, questionable qualifications…
I know this is a rare low star rating for them, so, Brian Graham, here is my whole story: When I called for an appt I was told that there was nothing available outside of 9 – 5 weekday hours for several weeks. In order to get on the books I allowed myself to be talked into seeing «one of the newer stylists.» I should have known that this would be a mistake. Upon arrival I was greeted warmly by the receptionists & offered a beverage. After about ten mins the stylist came out to the lobby to meet me & led me back to her station. I explained to her what I was looking for in the color appt & she asked me questions like, «Did your previous stylist use lightener or color?» & «Was the mixture they applied to your hair white or light brown?» This got me nervous. She didn’t seem to listen to my concerns or look very closely at my hair, but rather wanted me to instruct her in what formulation she should use (who is the trained professional & who is the guest in this situation?) Because I have worked in salons in the past & have had the misfortune of having to undergo color corrections due to inexperienced colorists & an at-​home box kit mistake I knew the risk I would be taking by surrendering my hair to someone who is unsure of what they are doing. After the strange sequence of quesitons (request for instructions) the stylist informed me that if I didn’t mind waiting for a while she would go into the back room to look at some color books in effort to figure out what to mix up. I did not mind waiting to have my color mixed up as this is a normal part of the coloring process, but I do mind waiting for someone to attempt to educate themselves under pressure, as I feel that is something that should’ve been done in her own time, not mine. After another 10 mins or so of sitting there uncomfortably, I approached the front desk & they went to the back room to see what was going on. Upon return I was informed that she was consulting with senior stylists. This model would have been OK with me had one of those senior stylists (if there really was one involved) would have come out, introduced themselves to me & taken a quick look at my hair because without doing that I don’t feel they would be capable of advising on a formulation. Although I am not a confrontational or easily aggravated customer I felt I had to forgo the appointment & walked out. Without feeling like a trusted professional is involved I could not justify purchasing the service. Getting off on a bad foot in a shaky consultation lost Brian Graham Salon this paying client & I cannot recommend them in this forum.

Decided to finally consolidate all of my tips into a review.
I’ve been seeing Kerri now for about 2 years now. I’ve also seen Jessica and she treated me right with a stellar ombré.
Here is a list of reasons why I HEART BG salon:
1.) Reception: hot tea, coffee, or water when you arrive with a buttery cookie. Appointment after 4pm on a Thursday or Friday? yep, wine.
2.) Skill. Look, my locks are unruly. Kerri has a special skill for those of us with «textured» hair. I leave feeling luxuriated and those locks are tamed and smooth. Plus, I still get tons of compliments on my subtle ombré.
3.) Value: The bang for your buck here is incredible. Seriously incredible.
4.) You leave feeling completely pampered and refreshed. The staff is extremely gracious. BG, whatever it is you are doing to keep staff happy, PLEASE keep doing it. They are an amazing crew.
Note: Don’t let the North Loop location throw you for a loop (heheh, sorry couldn’t resist). Parking is usually accessible in the adjacent lot. I usually take a picture of my license plate because I can’t remember my plate#. Then I show it to receptionist at check-​in.