Bassett Creek Dental

My family and I relocated back to the area a few years ago and we have been more than pleased with the friendly staff and quality care provided at Bassett Creek Dental. We love the expertise and personal attention we get from Dr. Mahabadi, but we have also worked with the other dentists and hygienists and been very comfortable. As a busy family, we appreciate the flexible hours they offer during evenings and Saturdays. We would not think of going anywhere else!

I have really liked the dentist and the hygienists, and the office is clean. However, for the first time I had a billing issue on my last cleaning. I have had no response to my written complaint for being billed for services I did not request. I expected more from them. Sadly, it has left a «bad taste in my mouth». I shall mail my check today and be done with them. Too bad.

Great team of dentists very friendly and have good modern equipment. They are not pushy for extra services and were very accommodating when I requested they do not use any cotton in my mouth (when they grab your tong) to examine overall work.

Oh man. I really love my dentist. Seriously.
I see Dr. Tsuchiya. I was looking for a dentist for an emergency appointment close to home in Uptown and wasn’t having any luck finding open appointments. One of the receptionists I talked to suggested Dr. Tsuchiya at Bassett Creek because she had worked for him previously and knew he was well regarded.
Now, I don’t have a car (I have a drivers license, just have lived in cities where you don’t need cars and now consider them an unnecessary responsibility) so I assumed this would be a one or two time visit situation, depending on the cause of my horrible tooth pain.
I am no stranger to dental work and have had some painful procedures, but I was at ease as soon as I walked in and was greeted by nothing but smiles. Dr Tsuchiya is great at putting you at ease and explaining what’s up. Turns out I had shoddy work done at a dentist in the past that allowed bacteria to get under some fillings. One tooth even needed a root canal.
I went through the entire process there instead of finding a dentist close to home — just got the crown put in last week. The things I appreciated most were:
1. Thoroughness of the dentist, hygienist and assistant in explaining what they were going to do, step by step, before and during any service or procedure.
2. The jokes! So many jokes. I’d laugh if it didnt feel weird because my mouth was forced open.
3. Dr. Tsuchiya’ s ability with the novacane. I usually need 3 shots before I’m numb enough for any drilling. Previous dentists have DRILLED HOLES INTO MY GUMS/​JAWBONE (something like that… I was too traumatized to understand what was happening) to get the novacane to numb the spot it needed to. Here, it’s usually one and done. It’s magic.
4. The thorough explanations of all costs and insurance benefits of any procedure, and the offer without my asking to set up a schedule that spread out payments if needed.
I felt so comfortable at Bassett Creek that I now have no qualms about reserving an Hourcar as often as I need to come in and keep my teeth in top shape. They have a loyal patient in me!

I have always had a pleasant experience at Bassett Creek!
I’ve been going there about 5 years now. Tammy has always been my hygienist and she’s great. Dr. Mahabati is my dentist, and she’s always very nice when doing the follow-​up after Tammy is done cleaning, and she’s done a few fillings for me as well. Very professional and makes sure you’re comfortable, checks to make sure you’re doing OK frequently while she’s doing your fillings.
The office staff I’ve found is pretty accommodating to getting an appointment scheduled, same day if need be. A few years ago I woke up one morning to find that I couldn’t open my mouth all the way without a lot of pain. I called them about 7:30 to let them know the situation and they told me to come in ASAP. I got to the office and didn’t have to wait very long to be seen by one of the dentists, who checked me out and said one of my bottom wisdom teeth was starting to get infected (it was purple!). They got me a same day surgery scheduled to get that sucker out.
So all in all, a great place to go to get your teeth taken care of!

Friendly staff (hygienists and dentists), excellent/​flexible hours, thorough cleaning, well-​maintained, modern office space.
I think Dr. Tsuchiya is great… My teeth were not as white as I had liked, which my previous dentist had attributed to my teeth being «dead» (from knocking them out a few times) and explained that I needed veneers– an expensive and very permanent solution, especially for a younger person. However, Dr. Tsuchiya was not keen on this idea and gave me the option of using their teeth whitening products, a set of teeth molds and special whitening gel. This actually was very effective in whitening my teeth by several shades.
Anyways, prior to trying this whitening process, I had many frank questions for Dr. Tsuchiya. He was very patient, honest, and open in answering my questions.

I started to go there because of their extended hours (they have evenings and weekends). Get ready to get a mouth guard, lol, I’m pretty sure they try to get everyone to buy one! (and of course, from the ortho they have working upstairs, makes me wonder if the dude gives them a kick back for referrals… hmmmm)

The folks at Basset Creek are top notch!
I have been going here for 8 years and have yet to be disappointed or even slightly annoyed with them (OK, I guess its annoying when they send me statements for $ 8 because my insurance didn’t cover «infection control» whatever that is… but maybe I should just pay it before leaving the office…)
They office is clean and welcoming, they have a TV to watch, plenty of magazines and juice, coffee and water to consume while you wait. Although, I have never had to wait more than a couple minutes, usually not even enough time to finish my juice.
The gals at the front desk are always welcoming too, never grumpy and always accommodating if you should have any changes, like insurance or address, etc.
Nancy, my regular Dental Hygienist, is very nice and always has some conversation starters ready to go, but when I am laying there with her tools in my mouth, she never asks me questions (how can you answer?!). She does a great job.
Dr. Steele is my regular Dentist and he is such a good one. Admittedly, I have had some work done here, and he is always very concerned with your pain level and comfort in the chair. He even apologizes if he sees any anguish on your face. Quick to get things rolling and quick to fix the problem.
I have also seen Dr. Tsuchiya for an ‘emergency’ tooth fix (my crown popped off!) and he was very nice and worked quickly as well. Which was nice because it hurt like a mother to put that thing back on… no novicaine was given so they could make sure it was on properly and it felt good in my mouth. ouchy.
That situation brings me to my next point, they are always willing to work with you to get you the appointment you need/​want. They also schedule 6 months out, send you email reminders, send you postcard reminders and even call. Fabulous for us forgetful people that sometimes forget about the calendar in their smartphone.
Oh — and the scenery is pretty fab. The back is all windows that look onto a creek with lots of trees, and wildlife. I saw a bunch of turkeys once!
I will be a life time patient of Basset Creek Dental.

When I had to transfer from my pediatric dentist to an «adult dentist» 3 years ago, I was a little nervous. Having to pay out of pocket made me even more nervous. But Dr. Bruening and her team erased those worries immediately.
Walking into the clinic, the first thing you’ll notice is that it’s clean, the staff is friendly, and they have many amenities for waiting patients – free coffee, water, juice, and a wide selection of up-​to-​date magazines, as well as CNN playing with closed-​captioning on an HDTV. Pretty snazzy.
I’ve had the same dental hygienist each time, and she is the most caring person – always asking me about my life, and even remembering what I had told her last time I saw her (6 months prior!). And if you’re wondering, yes… I have had a couple of cavities filled here (shame, I know) – but I have to say Dr. Bruening did a top notch job.
I highly recommend Bassett Creek Dental!

I drive an hour each way to go to this dental practice. Excellent staff.