Aqualand Aquarium Center

Great selection, not so awesome on the customer service. The store wouldn’t take a return with an open package, wish I would have been notified on that. Overall… A wonderful selection of fish and all things aquarium, but left with regrets after the lack of customer service and care.

I’ve been contacted by Aqualand, and, to their credit, they seem to be regretful and want to make up for things. I’m not sure they get why I was pissed. I had a dead fish heater in a tank that was registering 68 degrees F. My cichlids like it at about 80 degrees F. After my second-​to-​last fish heater died from Aqualand, I complained vehemently, and I was promised that, if my newest heater ever died, Aqualand would replace it immediately and deal with any warranty or other issues.
Well, after my last fish heater died from Aqualand, whoever I talked with on the phone wasn’t too inclined to follow through on the promise to provide a new one at the time. I was told to contact manufacturer, Marineland, which really pissed me off. If I have to wait to deal with the manufacturer and the warranty, then I have to buy a stopgap heater. My tank cannot sit at 68 F for long before fish start to die. Perhaps, the guy on the phone didn’t know what he was talking about and made a mistake. Anyway, like I said, Aqualand has tried to make nice, and I will give them another shot. They are a locally-​run business, and they are just doing their best to make a buck.

I have purchased a 45 gallon aquarium and yo-​yo loaches and a couple of other fish at this store. The staff is knowledgeable and offers sound advice for acclimating new fish to an existing tank. They have many options for a freshwater tank. I prefer this aquarium store to Petco. The inside is a little dark.

This is a wonderful store. The staff are knowledgeable and helpful no matter whether you’re buying your first guppy, or you’re a master aquarist.
They have a broad selection of aquatic animals and plants, and they care for them very well. This also means it’s a great place to browse and spend time chatting with the personnel.
The only negative criticism I have is that some parts of the store are poorly lit. I’d give a full 5 stars if there was even, brighter light throughout.

This place has such a wide variety of fish they should charge admission!!! They also test your aquarium water for free, saving you money on those expensive test kits. Their prices are not as high as Petco but they obviously cant compete with Walmart. However, their almost endless selection of aquarium products (underwater decorations, aquarium plants, special foods, stabilization products… or yeah and more fish and other aquatic life than you can imagine) crushes the competition. I would like to mention, in order not to sound like a commercial for this place, that the two employees I’ve met so far are sometimes hard to read and can be condescending if they perceive you to be an amateur aquarist. Regardless, very cool place! Did I mention baby pup stingrays!