Went on the Internet to find a place to have a new window installed in my house I put a request for some information from Window World. They called me back the next day left a message. I returned their call the first thing the person from Window World asked was do I have their windows now and if I was a customer already. I responded no but I need a new window. She asked how many I said one she the informed me if I am not already a customer the minimum number of windows is four otherwise they would not be able to help me. Surprised that she said that I said that it will be an expensive window as it is a large size. She again said we can not help you so I said good bye and left it alone. It is interesting in this economy how a company can refuse business. It makes a consumer wonder how they might handle warranty work or might a small air leak be too much of a bother for them. If you turn down a new customer how will they treat someone after they have your money. If I did one window with them now and did a good job doing one I would certainly consider them for future windows but they will never get that chance as I will not return. By the way the first quote for this window was $ 1600 the equal to 8 of their price leader windows but they must be too busy to help. If you do business with them I hope sometime in the future they are not too busy for you if you need them.
Jon A.
Classificação do local: 4 Milwaukee, WI
I had 7 new windows installed last year. Their windows are $ 189 installed. With a couple extras, I paid about $ 240 per window for everything, including installation and removal of the old windows. It only took them about 9 hours. The person who did the install was nice and did an excellent job of caulking them. Are these the best windows on the market? Probably not, but they’re light years better than the old wood windows that were there before. Plus, it was one of the only window dealers that offered windows without the gaudy fake lines in them. All of the windows are double hung, and they were custom made to our specifications. They came out and measured and were ready in about 4 weeks. We live in an older building, so the windows are much wider than those you will find in more modern homes. However, we weren’t charged extra for the size. It was included in the price, which was nice. Considering that the windows are double hung and flip out for cleaning and are energy star rated, they were a great deal and have reduced our energy costs significantly. So far, they have been wonderful.