I first met Kevin and Mike when I called Roman to troubleshoot an emergency electrical issue that affected 75% of my house. They arrived within 45 minutes of calling the phone number in the phone book. It took them 10 minutes to troubleshoot the problem, and 30 minutes to fix and test their fix. Afterwards, they provided a free electrical service safety inspection, which I found out that our 60 year old house was severely out of code, the electrical panel was not compliant with code, and the house would continue to have electrical problems like the one troubleshooted, unless upgraded. The estimate was shocking, so I asked how long they would honor the estimate: one year. I saved up our money for the upgrade, and brought Roman back to complete the upgrade. They did a great job. Just prior to time we moved into our house in 2009, it had undergone a remodel, but the electrical that was done was not up to code, as they didn’t address issues throughout the house. The technician were thorough, communicated well throughout the process, politely answered questions, honored the estimate they gave me to do the job prior, and completed the job on time. The upgrade included replacement of the electrical panel, the mast, outlets throughout the house, grounding the circuit, installing surge protection within the electrical panel to protect the house from WE Energies power surges, troubleshooting the outlet in the laundry room, and a dedicated electrical line to my office. One thing that was surprising was that they were running late due to a company meeting to the job, and they had the respect to actually call me within 5 minutes of being late to tell me what was going on, and a time that they would arrive, which they met. Roman has experienced electricians working for them that respect your property, your time, and do the job right. Their indoor work has a 10 year warranty, or a lifetime warranty if you maintain the electrical service agreement, which covers service fees and gives you a significant discount. I would highly recommend Roman, especially Kevin, for any remodel or troubleshooting job, as I would call Roman again if I have additional electrical work.
Thomas A.
Classificação do local: 5 Wauwatosa, Milwaukee, WI
We had an issue with our bathroom light fixture. We installed a new one easy, but the matching one didn’t have an outlet box and that’s above our pay grade. You never WANT to call an electrician, but if you have to, I’d suggest Roman Electric. They came in, gave me the exact cost straight up and then got to work. Work was done quickly and the electrician was more than professional and the cost was reasonable.
Dora P.
Classificação do local: 1 Waukesha, WI
They came to fix a fallen cable line and they put the wrong pole on a brand new roof and broke the area. Also they put the cable en the wrong area and the city came to inspect it and we were told we need it to fix it and Ronan electric never came they got in an argument with the city and they give us a lot if excuses. We paid them 6000 dll worth of work snd they didn’t have the decency of fixing a 300 dll extra work. We hired a private contractor much much better. I will never recommend them
Adam C.
Classificação do local: 1 Milwaukee, WI
I’m sure the boots on the ground do fine work, but unfortunately I wouldn’t know. We hired Roman Electric a week or so ago to repair a circuit that had gone down. The office folks were friendly and got us a time window on on Friday 1÷3÷14 that the electrician would arrive. That time window came and went. I’m a reasonable guy, I’ve worked with contractors before and I understand that sometimes things get backed up and it just can’t be helped. A phone call letting me know that things are going to be late or saying the job needs rescheduled would be nice, but I can even let that go and take the initiative to call them myself. That’s where things did upset me, though. When the electrician was about three hours past the end of the time window, my girlfriend called Roman Electric to cancel the appointment(at this point, being talked through by a couple of knowledgeable friends I was able to fix the issue myself), and briefly explained no electrician had shown up. No sooner than my girlfriend finished her sentence, the woman in the office hung up on her. No «OK, got it,» no apology, nothing. Silence. Dead air. Now that’s customer service with style! I hate to leave a review like this, because until now I’ve heard nothing but good things about Roman, but based on my experience with them I’ve learned this: if it absolutely, positively has to get done, look somewhere else.
Mick S.
Classificação do local: 5 West Allis, Milwaukee, WI
Found Roman on Unilocal and agree with what I saw in another review. The phone people were friendly and informative. They sent a 14 year veteran electrician who identified the problem immediately and set my mind at ease. They also sent an apprentice who did a safety check for me as a courtesy. Affordable and worth the money!
Sara J.
Classificação do local: 5 Milwaukee, WI
First, my husband and I know squat about fixing electricity, even really basic stuff, so we called them to help us out. After we had one two prong outlet changed to a three prong by a relative, the outlet on the other side of the wall stopped working and we couldn’t figure it out. We also wanted a new light fixture installed. Yeah… we need to learn some skills when we can’t even do THIS ourselves! So, we called Roman Electric at the recommendation of my husband’s parents and they sent Carol. The fee just for someone to come to your home is $ 59, even if you end up not having anything done. She explained the prices clearly so there were no surprises. She also figured out I didn’t know anything, including how to turn the power back on if I blew the electricity out, so she not only did the work she also taught me many things. She showed me what was wrong with the outlet and how she fixed it. She explained about different kinds of wires both when she did the outlet and when she installed the light fixture. She also taught me about the mysterious box in the basement so I can turn the power back on myself instead of waiting for my husband to come home and do it. Wonderful personality, doesn’t just«do her job» but gave a lot of information and made sure everything was done correctly and neatly. If you call them for work do ask for Carol, she’s very recommended by me! Pleasant to talk to and skilled at her profession. They accept credit cards(I know VISA for sure, I don’t know about others), checks, and cash.