National Muffler

Had some loud noise coming from my car so a coworker suggested this shop. They put it on the lift, immediately located the problem and fixed it in 30 minutes. It was a part of my exhaust pipe that was rusted and by the time they were done, it looked brand new and my car was running smooth and quiet. I’ve found my new go to shop. Would definitely recommend it to friends and family. I also loved how they just fixed the problem and didn’t try to get me to spend money on additional stuff like other shops do.

Absolutely incompetent. Went in for a simple brake job, a week later the brakes are squealing. End up going back 4 TIMES to get it fixed and every time it gets worse. Finally I gave up and went to change the brakes myself and realized that they stole my lug nut key so now I can’t even get the tires off. AVOID THIS PLACE

Great service!
Stopped here for tires, and the other shop I went to were running a buy 3 get one free. Even with that promo this shop provided me with great tires at a better price.
Oil changes are fairly quick as well.

One star is too much for this place! I and the other half have been there twice and have been screwed over!
We initially went there because the check engine light came on, which turned out to be due to the catalyst. While inspecting the car they also «found out» our brake pads were due for replacement and we also had an oil change so all together the repairs and parts ended up costing around $ 900.
Only a week after the repair the check engine light came on again and we went back. They «fixed» it but after another couple of days it came back on again!
We went back to them but they said it wasn’t their fault and it could’ve been anything and sent us home because they were fully booked that day and couldn’t check it right then and there. However they promised that they would call the next day… That call never came…
Another 2weeks later the car also started rattling and a smell of exhaust entered the car, so bad you couldn’t drive in it without all the windows down and then still you would get a headache…
So we took the car to another shop who said the catalyst had either not been replaced and the check engine light just reset or, the catalyst was replaced with a second hand one that had broken down as well (national said they’d put in a new one)! On top of that they hadn’t put everything back together properly so everything came loose (hence the rattling noise and smell) and that carbon monoxide was entering the car! So the $ 900 National B&M charged us for the repair was money just thrown away…
I will never ever go back to this place!
Also, the last time we went there other people who waiting there as well were complaining about bad service and things not being fixed.
Do not go here, you can not trust these guys!

I stopped here to get a 2^nd quote after going to another shop in the area and am so glad I did! My exhaust is a bit rusty and one of the pipes had rusted off but the mufflers were still pretty solid so they recommended replacing just a short piece of pipe vs. the whole system. FWIW, their estimate for replacing the whole exhaust was also $ 80 less than the other shop. In and out in 30 minutes!

Check engine light came on from exhaust issues. My bf said it was the resonator. Walk in at 10am, car on a lift by 10:15 and out of there by 11 with a car that purrs like a kitten! Very satisfied customer!