No one likes bringing their car in to get work done. It can be one of the most annoying, nerve racking, expensive, confusing visits to a local establishment that you will make. Baychar makes it easy and painless. They are an honest repair shop with great customer service and they offer their services at a fair price. I called four local repair shops to get quotes for service before selecting Baychar for my bearing replacement. Baychar offered the lowest price of the four, which was one of the biggest reasons why I selected them to service my car. They were also very friendly, and they were the only auto shop that offered me a quote immediately as I waited for a minute or so on the phone. The other shops said they would call me back with a quote, one of them taking just a few minutes, another called a few hours later and the fourth didn’t get back to me until the next day. The last big reason why I selected Baychar is because they didn’t immediately try to sell me unnecessary services. Luckily, I already knew what the issue was; I needed a bearing replacement. The other shops all told me I would probably need a hub kit replacement as well, which would have brought the cost up significantly. When I asked the guy at Baychar about this possibility, the technician responded that I will most likely not need that replaced as a hub kit replacement is usually only needed when a bearing issue is accompanied by a high pitched squeal, which I did not have. He said they will check it and let me know for sure once they get it pulled apart. Other shops also tried to tell me I would need both front bearings replaced, while Baychar recommended I wait and see if there is a problem with it after the other one is fixed. Baychar called me once the repair was finished and said that there was no need to replace the hub kit or the other bearing at this time. The service was great, and they were very accommodating with vehicle drop-off and pick-up. Excellent customer service all around and a very good experience provided auto repairs are never fun.
Jimmy L.
Classificação do local: 5 Milwaukee, WI
Brought in a 95 Taurus with an engine noise either the alternator, water pump or power steering. They isolated the noise the water pump and quickly gave a quote on the repair. They were fast and efficient in their work. I recommend this place for repair.