Milton Flower Shop

Flowers delivered late — flowers delivered to wrong address — over priced — takes forever when ordering in the store — limited options.
Ya I’m done after trying for three years

I don’t know how this place is still in business after all these terrible reviews over the course of multiple years. I called to order flowers delivered to my mother’s house in Milton on Mother’s Day last year. Mother’s Day came and went and the flowers never showed. We called them over and over again the following Monday before finally getting someone to answer the phone. When I asked why the flowers I already paid for weren’t delivered as promised, they responded with «It was Mother’s Day, we were busy.» with no apology or concern. I guess if I hadn’t called them they were going to hope I didn’t notice they did not deliver the flowers I paid for and just keep my money. Nice try. Clearly they should try their hands in another business venture different than flowers.

Apparently I should have read the reviews before ordering with this shop!!! DO NOT SHOP HERE. I was in from out of town and called the evening before a memorial service asking for flower arrangement for the next day by 10:00 — 10:30. I knew it was a late order and my plan B was to make my own flower arrangements. However, I thought it would be worth the price to not have to worry about this. The shop ASSURED me they would get it there in time, No problem. They did not. I spoke to them several times while waiting, monitored the delivery entrance and the front entrance (pacing between like crazy). The service started at 11 and flowers did not show up until the service was well in session, they were placed in the lobby where they could not be incorporated in the service. They were meant to be part of the display. I explained this as the reason I needed to know if they could deliver in time. I would have understood if they didn’t take my order or said they couldn’t guarantee they’d be there. But they said over and over they could do it. Of course, they offered no refund or discount. Fool me once. ..

I placed an order through telefloral for Valentine’s Day. I received the flowers at 830pm. The flowers were very different from what I ordered and were poor quality. I called to complain and I was told that I would be given a refund. I never received that refund. Why am I writing this 10 months later you may ask. Because I just received an email from the milton flower shop advertising Valentine’s Day and I am still angry. Do not buy from this place

My husband ordered flowers for me from «for you flowers» — a distributor that works with local florists — Milton’s in this case. It was supposed to be a birthday surprise. The florist started by calling me in the morning to confirm the address. Seriously? Way to ruin the surprise. They could have tried my husband first. Not only that but they still hadn’t delivered the flowers by 3 pm (my husband had ordered them expedited, to arrive by noon) and I had to call them to find out where they were since I was about to leave the office. Long story short the flowers never arrived and we ended up canceling the order (after many phone calls back and forth). I can’t even tell you if they have nice flowers since they never arrived. My husband was so disappointed that his surprise was totally spoiled, so I felt responsible to warn future shoppers. Buyer beware.

So… I was supposed to get a refund for the terrible experience I had with this florist. They didn’t want to give me my money back so they decided to deliver the dozen roses that I ordered a week later and there were only 6 roses in the bouquet with some other type of flowers mixed in.
Unreal! Do not order from this florist. They don’t deliver and they rip you off!

Cannot recommend. I ordered flowers for a funeral. I not only specified the color palette I wanted, but emailed a picture from another website as a guide. I wasn’t expecting a replica, but something similar. I went to the wake and initially could not find my arrangement. It was there but with COMPLETELY different colors than requested. In my opinion the arrangement was a bit feminine and the deceased was a man. This was a dear relative and I was so upset about the arrangement! The flowers were for a one-​day wake. There is no re-​do. I called and complained. They reduced my bill by 15% but to me the damage was already done. I WILL NEVER USE THEM AGAIN.

I had a flower arrangement delivered to my home as a birthday gift. The delivery man reeked of cigarette smoke as did my porch after he dropped it off. I brought the flowers in and they also reeked of cigarette smoke. The arrangement was beautiful, but I had to put it back on the porch until the smell went away!!!

I ordered flowers through an online service that were fulfilled through this florist. The arrangement was fantastic; even better than the picture online. There were several other arrangements at the funeral home from this florist, and all were really nice. Although I didn’t deal with them directly, so I can’t speak to their service, the product they delivered was excellent.

I totally agree with these other reviewers. Think twice about using them… I wouldn’t recommend them to anyone.
I got a food gift basket as a gift delivered by Milton Flower shop. It’s true the delivery lady dropped off the gift basket like it was going to blow up and ran back to her car with her kids in it. I noticed that the gift basket was supposed to be delivered a day prior, so that shows they are not on time. They had cheese that should be refridgerated… it was melted like it was sitting in a car all day. I called and asked to replace it… they said they would but never showed up. They had cookies in the basket that they were expired. The other cookies were stale. It seemed like the owner ran out to buy a basket (with the price tag still on it) and food from TJ Max. My wife through out chocolate fudge because she said tasted like cheap waxy cardboard.
So pretty disappointed becasue when I called about the taryness, who ever answered the phone blamed it on nobody being at the house (my wife was home all day with her mother becasue she just gave birth). So it was our fault and then they never replaced the items we had issues with. Maybe their flowers are ok but their service and gift baskets are extremely not acceptable.

I work at the front desk at an apartment complex. Milton Flower Shop often «delivers» to tenants where I work.
I use this term loosely because they drop the flowers at the front desk as if it were a bomb and run out the door. At 8pm! Kinda late in the day to deliver flowers.
Laziest flower shop ever.
If you are looking for personal, hand-​delivered flowers NEVER USE Milton Flower Shop.

Horrible.
They were supposed to deliver flowers to my girlfriend at work on a Friday (they were subcontracted by 1−800-flowers).
They didn’t. At 5:30 pm on Friday they called her at work and asked if she could hang out for another couple of hours until they got there. She had to work late anyway, and said yes. They called her later that night and said they’d deliver on Saturday morning, and agreed to deliver to her apartment.
She waited at home until 1pm on Saturday: no delivery. Later she called them, and they said they’d instead deliver on Sunday afternoon at 4 pm.
Then on Sunday morning they delivered to her workplace, and called her cell phone demanding to know why she wasn’t there to receive the flowers.
Unbelievable. So much for surprising my girlfriend with flowers.
I don’t recommend Milton Flower Shops, or 1800flowers (who refused to cancel the order when I contacted them on day 2 of this saga).