Joseph & Friends Lifestyle Salon and Spa

Totally Un happy with my hair. I look like a highlighter walking around. Had to find a salon to fix it. This is a mess. Elizabeth was the stylist and then they put a toner on me twice and I looked like I had a golden egg on my head. Not good or a highlighter as my kids said.
I paid 145 I believe and I had to pay another 140 to get a salon to fix it. I should be paid back. It was horrible. I couldn’t take a hat off my head until fixed.

Hey I just had a haircut I’m very disappointed. I had really long hair till my waist. I wanted layers all over n side bangs and shorten the length a bit. But now I just feel my hair just looks short and no style absolutely. I mean you can really do so many things with long hair. I’m not sure may be I was not ready to spend a lot of money I got some inexperienced lady… Really really disappointed. I don’t want to mention the name here .
Just writing an updated review. I called n expressed my dissatisfaction to them. I was immediately scheduled for a redo appointment and this time it was Elizabeth who fixed my hair. she was just too good. I really appreciate the prompt service n reply from them. And of course I was not charged for this. I will definitely recommend Elizabeth.
Great Job!

Elizabeth did a great job fixing a bad haircut I recieved at another location several months ago. I have recieved so many complements on my new haircut after seeing her! After a series of bad experiences while trying to find a new salon, I think I may have found a new «home» for my hair!

I had previously gone to this salon for a quick trim. Thanh fixed my layers after I had a bad experience at another salon and he did such a great job and communicated with me every step of the way so I decided to come back when my hair was long enough to donate to Pantene Beautiful Lengths. However, Thanh had already moved on to another salon so I scheduled my next appointment with Jenny. I came in early so she would have plenty of time to cut my hair donation (8+ inches of hair!) and have a mini consultation for the color and the cut. The final result looks amazing. She took the time to create a unique color melt look for me, she said it was a mix of ombré and balayage techniques to get the black to brown look I wanted. The cut I asked for was a cute bob or long bob that matched with my face shape, I kept it fairly vague so she could work with the limited amount of hair after taking off my donation, and she exceeded my expectations! Thank you Jenny for my polished and low maintenance bob that’s ready for my Europe trip!

First experience: As soon as I sat down, the stylist (I’ll call her «J») insulted my current color. I told her that was insulting and she apologized. I spent a few minutes discussing with her what I wanted (highlights and gray coverage). After she put all the foils etc, I asked her what about the rest of my head, and she replied that wasn’t what I booked for. I told her I didn’t know what I’d booked for (I can only assume I said highlights and coverage), but we’d specifically discussed what I wanted. She fixed it. Three hours there, but the result was fine. She spent the majority of the time I was there telling me really personal things about herself (which I really didn’t care to hear) and rolling her eyes at the other stylists.
When I needed my next color, I didn’t have time to find a new place, and the color J did wound up fine so I rebooked. (Note that I told the front desk that I would take anyone but they put me with her saying she «knew» my hair.) I figured I’d just avoid speaking with her.
Second visit: I brought a picture of what I wanted along with «what to tell your stylist.» How could someone mess that up, right?
J did some mixture of melting and highlights. I knew I was in trouble when she joked that I shouldn’t ever ask her to recreate this. After 3 hours, she realized there was a mistake and fixed it. I was there almost 4.5 hours. When the cashier told me $ 300, I was surprised but so desperate to get out of there that I just paid it. She also tried to sell me a product that (when I later Googled) is for ethnic hair.
As soon as I go in the car, I saw the big splotch of blonde next to my temple. I immediately called and they booked me time for J to fix it. As soon as I got home, I realized that my head had some weird cheetah print.
I called the next day and told them my hair looked like I did it myself. That I wanted it fixed and I didn’t want J to touch it.
The reception person was super nice and tried to get me in. I could tell that she was genuinely concerned with my unhappiness. I told her that I wanted a re-​do and expected a refund from whatever mess J did — that I had no idea what she charged me for. I was told the manager would call me.
When I went in for my re-​do, the stylist was great and I was happy with my hair. I was refunded $ 130 for whatever J charged me. As far as I’m concerned, she stole from me and this was no different that had she stuck her hand in my wallet. She was clearly trying to make me pay for her mistake. I asked them to have the manager call me. Never heard from the manager.
I rebooked with the second stylist, but just canceled because the color that she did faded very quickly and I’m left with J’s mess. (I think this is an Aveda product issue and not a salon issue.) My hair looks like straw.
Note to management: when one of your stylists tries to rip off your clients, the very least you can do is call the person. Maybe even offer a complimentary haircut. Do SOMETHING. Maybe had I hear from you, you wouldn’t have another negative review.
On a positive note, I really like the overpriced paddle brush that I bought.

I LOVE Meredith!!! She is the best!!! I love my cut and color. Thank you for taking care of me!!!

Thanh was amazing. I went for a big change after abusing my hair for over a year (color correction, bleach, blow dry and many more). My hair was very long with dry ends and uneven cut. Thanh did the impossible. My hair hasn’t looked that healthy in years. He cut it pretty short and it looks great. He really took the time to understand what I want. He also gave me his very valuable advice regarding the cut and the aftercare. At the end he did exactly what I wanted but wasn’t able to explain. Very professional, you can see he knows what he’s doing and loves it. Definitely coming back when it’s time to trim my hair.

I had a facial with Myla for the first time. It was wonderful! So relaxing. I always love that you get a shoulder massage & a hand massage as part of the facial. I left there feeling wonderful. She also gave me a few useful tips.

I have come here twice and each time I’ve had my hair cut by Faye. She is fantastic! I like her a lot; she listens well and it is very easy to describe to her exactly what I want done. The salon itself is really nice, and, in fact, I am surprised at how well-​priced it is because the inside looks so upscale. Getting an appointment is always very easy, too. I have gotten appointments same day, and they have good hours to accommodate most people’s work schedules. The only reason that I am giving it 4 stars is because, as I mentioned earlier, I have only been there twice and don’t want to jump the gun. However, I’m sure that I will upgrade it as I visit it more. Definitely give it a try!

Arrived 20 minutes early for an appointment at one of the «top salons in Atlanta». Waited 45 minutes after my scheduled time with no attention from any staff. Why bother saying goodbye with treatment like that?

The service at Joseph & Friends is spectacular! It feels so spa like and everyone is so friendly. My sylist, Faz, is amazing. She listens to what cut I want and follows through with it. It is nice to come to a salon where you enjoy the environment and the people.

Love the location of the Joseph and Friends in Milton, GA. Donna is a great hairstylist. She is personable and gave me exactly what I wanted. My 19 year old loved the way Donna cut her hair. You know how girls can be.
The atmosophere of the spa is inviting. Everyone is very friendly including the receptionist. Would reccommend to everyone in the Milton, GA area.