Head To Toe Fitness & Salon

First of all, I plan on updating this review when I’ve had more experience with this business, but my experience today wasn’t so great.
I have some suggestions for improvement, but since there’s no website or e-​mail address, this is where I’ll post it.
1. Needs a website with hours, schedules, prices, etc!!! Just fork over some money and hire someone to develop a website. You just send them all of the schedules and info and they’ll build it for you! It’s the 21^st century. Hard to have a respectable business without a website.
2. Need to hand prospective clients a packet with an aerobics schedule (with the class descriptions actually printed on the back– not just a blank page), massage info, salon services and pricing, gym membership info, tanning info, etc.
I got the gym info (after asking for it) and forgot to ask for the yoga/​aerobics schedule. Went back to get it (no website so I couldn’t get it online) and they couldn’t find it. They finally found the file and printed off a copy (after adding paper to the printer) — minus the back page with the class descriptions. I called back when I realized I didn’t know what type of yoga (gentle hatha or sweat-​your-​brains-​out?) they offered. The woman on the phone had no idea and couldn’t find the info.
If you offer a ton of services you should have sheets with the info readily available.
3. The cardio equipment is crammed into a little room with no windows and nothing to look at (well, a TV mounted way up in the corner).
All of the weight equipment gets center stage along the windows. Now, I know I’ll spend 30 minutes on cardio equipment and less than 5 minutes per machine on the weight equipment. It would make sense to line your windows with the view of the outside with the equipment that people spend the most amount of time on.
4. I am torn, because they have the equipment I want to use, but it seems like such a poorly run business I don’t want to waste my money on someplace that can’t get it together.
I have a week pass. I am going to check it out, but I have a really hard time rewarding a business that seems so unorganized with a year-​long gym membership and paying for salon services and massages. Dangit! And they are so close to my house…