Perhaps I’m expecting too much from a medical professional with 20+ years experience. I’m not happy with our pediatrician at the moment. I had to take my daughter to the ER, and upon discharge I was advised to see her pediatrician 7 – 10 days after her wound has healed to get the staple removed. So I call to schedule an appointment and find out that Dr. Malhotra doesn’t remove staples.(seriously?) I asked her assistant to have Dr. Malhotra call me directly. She didn’t call me back, she had her assistant call me to tell me I needed to go back to ER. thanks for nothing.