Outertainments

9 weeks has now turned to 13 weeks and the end is nowhere in sight. (It was originally supposed to be a 3 week project). Juan keeps promising it’ll be done this weekend — but that never happens, because nobody shows up on the worksite, in spite of my repeated calling, texting and emailing. I have already paid 90% of the total payment due.

Juan just delivered a wonderful fire table at our bar. It is absolutely fabulous! We are very happy with it and so far we’ve gotten plenty of compliments. I don’t know what’s the deal with all the negative comments. I must admit they thew me off initially despite the fact that Juan was recommended to me personally by a contractor. I’m really glad that the negative comments did not deter me. This company not only delivers exceptional products and workmanship, they are very professional, prompt and courteous as well. Their after sales and delivery follow up is amazing as well. They made sure I was happy and that everything was working the way it should. I would totally recommend this company to anyone who needs fabulous outdoor spaces and products!

These guys did a fantastic job installing our outdoor kitchen and bbq. The handiwork and attention to detail are of high quality. Juan and his team cleaned up every day before they left. We made a couple of design changes half way through and they were supportive and stuck to schedule. I would work with them again on a future outdoor project.

My husband and I met Juan at a home show and were immediately interested in Juan’s cool outdoor TV/​Fireplace. We hired him 9 months later to build a backyard outdoor fireplace and complete a terraced level on our hillside. I was reluctant initially with the entire process, not having any solid recommendations for his work or and after reading some of the reviews on Unilocal.However the end result was a complete success! The fireplace is beautiful and the last terraced level of our yard has been utilized with more entertainment space, all due to his recommendations. He does a great job. Just be realistic about timelines and you’ll be good!

I am happy that my BBQ is finished.

Found this wonderful company at the Napa home show in May 2013, we wanted a outside TV system, and they had a great one with a waterfall & planting box, the tile matched our house perfect, the price was the best we had found, we purchased it and they delivered just as promised, we love being able to swimming in the pool and watch the Giants Games… We would purchase from this company again. Great value, Great product… Thanks Guys…

I am late in the year to write a review for this company. However better late than never since they deserve it. I hired Outertainments to completely redesign my backyard. It was a bit complicated since my home is located on a hill. Outertainments gutted my yard. The timeframe was a bit longer than I anticipated but that was before I realized work of this nature can’t always go as planned. Overall I give outertainments 5stars for such an outstanding job ony new yard where I dreamt on hosting all my outdoor events and parties. I had a success bridal shower party at my place and all my girlfriends loved my rolling firepit, waterfall feature and outdoor island grill! I proud to live in California and plan to have another party during winter season. Thank you outertainments!

Purchased over $ 20k worth of Twin eagles Outdoor Appliances from this company. They were the best bid that I got, but now looking back best bid doesn’t go hand in hand with best service.
When receiving the quote I asked how long it would take to get the appliances, Juan stated it would take 2 days if paying by check, 1 if credit card then a week to receive. Sounded good, however it took well over 2 weeks.
Juan was all ecstatic for the job, wanted to find out if he could install them I stated I had someone, but he said that if I needed any help to call and they also service.
Well turns out one of the heaters was missing the back piece to it and the barbecue was missing the rotisserie stick. Contact Outertainments, they respond by saying that Twin eagles wouldnt ship that way and they will not help.
Wow, how much could these parts cost that Outertainments couldn’t help cover?!
At least Twin Eagles is helpful in the matter.

Worst Company ever to work with.
Unreliable, messy, filled with empty promises, no follow through. A «two week» job, turned into a 6 month nightmare and we still don’t have a BBQ. They even built the structure without coming over to measure, then tried to charge me for frame retrofit when all along, it could have been avoided if he came to measure. At first, you think he’s wonderful, then BHAM, he takes the money and runs. Left all the debris, unhooked BBQ, Stucco all over the patio. Worst business ever! Don’t hire them.