Monte Vista Apartments

They gave me the hullabaloo to continue and get your application processed since july to november… And this girl shazam gave us the run around bs that it’s in process and just keep up with our application. When we made sure they are receiving our registered mail and can’t give us bs wait time… She just said oh your application just expired and need to reapply. We mailed you the letter. No letter mailed regarding that matter to this day. Just a bunch of bsting wasting opportunity to get a new place for our family… I just hope u dont get kicked out of there unemployed and come up to see me at work… Just saying karma is a btch…

Rude office staff, Jada needs to learn some customer service! This place looks nice but who ever is running it is doing some very shady things. The owners and tenants are being cheated and ripped off by the management. Bridge housing corp. really needs to look into the montevista apartments and their entire staff, especially the manager. The share holders would appreciate it.

I visited this complex and was very impressed with the way that the office received and treated me. Jada with an utmost respect and patience answered all my questions and took me to visit the model apartment.
She was the only person who responded to my original phone call.
The only problem is that my husband & I wish to move to an apartment by or before August but there has not been any opening yet :(
Hope I hear from them before I land elsewhere.

This place is actually called Montevista Apartments. From the outside the place looks really nice. It’s one of the nicest apartment communities in the South Bay Area. The way they accept applicants is by requesting an application form. When a unit becomes available you will notified by e-​mail. The only problem is that the e-​mail is a mass e-​mail and availability is extremely restricted. Today I received a message and the unit was gone in 16 minutes! The rate for a one-​bedroom apartment was $ 1370 and there was a $ 44 432 minimum income to qualify (not a maximum). This is all good but trying to get in is useless since units disappear in minutes. You literally need to camp outside of Montevista Apartments for weeks to be able to lock an apartment for yourself. I give up on this place.

Whew, they need to work on their basic phone manners. I called today (3÷11÷14) at around 2pm and a woman answered who clearly had zero interest in helping me or answering any questions. I said hello, and that I was interested in a three bedroom and had a quick question about the income requirements. She interrupts me and in a hurried tone tells me that she will email me an application. I said thank you, but that I didn’t want to waste her time to email an application if we didn’t meet the income restrictions. She quickly told me the income requirements and said thank you and hung up! Why do they put up Craigslist ads if they don’t want people to call and inquire?

If I can give 0 stars I would. The only other review on here is speaking the absolute truth! Me and my hubby are apartment shopping and we stumble upon this place. Looks really nice from the outside… We park & go in, the moment we enter I say hello and both the girls working there ignore me and don’t bother to say hello. We wait their for 5 mins and log onto Unilocal.While we are waiting we are reading the other review on here. Everything he was stating about the staff was on hit. The whole 5 mins we were there we did not get recognized once! So we just got up and left and they didn’t bother saying bye! Horrible service/​management. I need to report this to their big shots in the company. I was extremely pissed!!!

My wife and I have been at Montevista Apartments for the past 8 months, overall we’re content with Montevista Apartments. Clean and quiet community, and the two service problems were addressed within a couple days.
The only lingering problem are the ants – the ants keep on coming even with a visit from professional exterminators.

This is an honest truth.
This apartment complex looks attractive from the outside. That was the I first thing that attracted me. the northern part of the complex looks decent. The inside of apartments is also decent, but whoever designed this apartments had to cover a whole lot of design flaws. the closet, runs beyond narrow. the closet door opens only to half of the closet.
THE BAD —
THE Management — I honestly do not know who hires and/​or pays the people who are suppose to manage the apartments. Who ever hires these people is doing a really really, beyond worst. Let’s say you have a broken sink, you think that’s an emergency and should be fixed a.s.a.p., right? so, you would call service, if you are lucky they would come and fix it in 2 – 3 weeks, and that is again if you are lucky.
you can call, remind them of the problem, as many times as you can but they just do not care. they would even laugh at you when you call for service.
Service — The people who are suppose to fix problems do not really know what they are doing at times. they tell you they have fixed the problem you called them for (think you had to wait 2 – 3 weeks to get this service), but what they do is put bandage on a wound.
Garbage– This is also a big problem. People do not dump their waste not in the garbage containers, they leave them outside so when you want to throw you garbage you have to act as the other people and leave you garbage outside, or walk on a pile of waste to put your garbage in the appropriate place.
Residents — There are a few residents that smoke Marijuana. I do not care if they smoke or not that is their business, but the smell leaves their apartments. At times you might feel like you will get high by second had smoke. Do we have to close our windows, or walk out of our apartments holding our nose so that we do not smell the drug?
All in all, if i was given a chance to rate this apartment I would give it ⁸⁄₁₀ for the outside look, ⁶⁄₁₀ for the inside design, but i would give –10 that is NEGATIVE 10 for both Management and Service.
I Hope my rating based on my experience residing in this apartment would give the reader an honest opinion and inside look.
Thank you.