Grace Chiropractic

I been going to see Dr. Su since July this year. He is the excellent chiro doctor I’ve ever had, I am strongly recommended him. He is very nice and approachable toward his patient and fixing your ache bone to a brand new. To Ms. May thank you for calling us to remind our appointment for the next day. Keep up the good work

Very disappointed. I have only been seeing them for less than a year. My health insurance paid them and I later found out that they have been over paid since May (due to I get charged deductible before they bill my insurance), but they didn’t let me know until August. Only because I mentioned that I am seeing them because I was trying to use what’s left on my insurance before it restarts for the year. All of a sudden the $ 40? massage became $ 60 once the office assistant heard me saying my insurance will be resetting. They now mentioned I could use a credit on my account. It was irritating to find out few months later. They left a message on my voice mail to discuss the issue but when I called and left a message, they never called me back. Seldom you can find anyone very forthcoming about insurance payment. My daughter and I see them occasionally but I don’t appreciate dishonesty. Office Assistant is also very abrupt on the phone and in person.

Love this clinic. I’ve been seeing Dr Chow for more than 2 yrs now. Grace chiropractic is very well-​known among my friends. Carol’s deep massage is the best IMHO.

probably this is my 5^th chiropractor i am seeing for my back problems and i literally had no experience with this place. When doctor finds problems i have seen from earlier places they tell you todo certain things but this doctor doesn’t even keep a speak a word and just keep calm. I keep on telling my problem every visit he just adjusts and that’s it. No word of seeing again or do such exercises.

I have been going to see Dr. Chow for years now. Her schedule is flexible and many times she can see me with very little notice. The first time I saw here was the day before Thanksgiving when my back went out and she managed to see me within 30 minutes from calling her. Most important, I come out feeling brand new!

Dr. Amy Pham is great, but unfortunately everyone else in the office is incompetent and awkward. Last weekend, Dr. Amy was out of town so I had to see one of the other chiropractors who accidentally pulled a muscle in my neck. OMG :(I hope she didn’t do any permanent damage. I would stay away from this place and I hope Dr. Amy starts her own practice somewhere else.

This review is long over due. I have been going to Grace for many years for «maintenance» and have been treated by all the Doctors in this office. Most recently, I have been seen by Dr. Lee. What a wonderful addition to this very caring and personable staff.

The staff at Grace Chiropractic is extremely friendly and especially helpful. My weekly visits have helped alleviate my back and neck pain from my car accident. Thank you, Dr. Lee!!!
I would definitely recommend Grace Chiropractic to anyone suffering any kind of pain! Snap, Crackle, Pop! :)

I have been coming here for past 3 years now. Therapists are great and very professional. I have been recently getting massage from Sandy. She is great. She uses hot oil and stone which is very relaxing. Highly recommend her.

After looking for a massage therapist who works for my needs for many years in the Bay Area, I finally found her — Sandy at Grace Chiropractic in Milpitas. I have suffered a severe back pain for many years and tried many therapists but it didn’t work out well. After I started to get Sandy’s treatment last year, my back pain is getting better day by day. If you’re looking for a good massage therapist, you should definitely give Sandy a try.

Very professional and highly skilled chiropractic treatments and massages. They are very respectful and tailor treatments for each person.

Went here because my doctor recommended after my car accident. I don’t understand how my commute to this clinic is longer than my appointments. Didn’t really do anything to my back. They told me, verbally, that if I have a settlement, they only want a $ 1000. When I received my settlement, they demanded $ 1600. Definitely look somewhere else.

I have been coming here for last two yrs and I love carol fong the most for my massage. she is very good and professional. i had back problem and after her 5 – 6 massages my pain is getting better.
I would highly recommend them.

I have to say I’m also surprised about the negative reviews. Especially the guy who’s wife came in with back pain and left with neck pain. Are you sure it wasn’t the car accident that was causing all the pain?
Anyway, I have seen both doctors and love the wife (can’t remember her name). They were also extremely accommodating for me as well. Squeezed me in on a Saturday morning when they were so busy. And my back pain was completely gone. I will continue to go.

I come to see Dr. Amy every week without fail. Theres never a long wait. Sometimes I come in, say hello to the receptionist, and a second after I sit down, I get called in. Its funny that Dr. Amy could tell that I was a student based on my back issues. Countless hours hunched over a laptop or over a book. Crammed in uncomfortable classroom desks for hours at a time. She knew exactly the areas that I needed help with. I always get my phone call reminders the day before at a very accommodating hour, where its not too early that it’ll slip my mind.

I have been coming to this place for 4 years and will still go as long as they are open for business.
Staffs are very friendly, they are open 7 days a week
The receptionist is very efficient, they usually remember you by your first name and get you in/​out very fast.
Jenny is my fav. masseuse there, she’s the best, no doubt!
Dr. Chow is really nice and professional, trust me, she knows what she is doing!

I was looking for their phone number and saw the low ratings, so I had to write a review to clear some stuff up.
I have been coming here for almost 4 years, (at this location and their Sunnyvale office) and in that time, I have had nothing but great service. Yes, I do understand that it’s irritating when you have a 30 minute and they come in at the :05 and leave at the :25, I never do the thirty anymore because of that, I always get the hour long, (I’ll take one star off for that) But that’s how they keep the appointments running on time.
As far as, one Unilocaler Unilocaled about tips, it’s up to you, no one forces you but when the service is good, why not?
Every time I have had a neck ache, back ache, even a knee ache, the chiropractors have been able to take care of it. I have two kids, 3 and 1. I went to the pregnancy massages throughout both pregnancies and wouldn’t have been able to survive without them.
Overall they provide good service and I would recommend them to anyone who has any pain.

Unprofessional!
This is our third time went there. Me and my Hubby .
I went to massage room at 4:00, 4:06PM therapist came. 4:26PM she say we done for today’s massage. I ask her that’s 20mins only not 30 mins??? She say cause we need 5 mins to set up and you ask me to get tissue for you.(she got tissue for me only took 1 min) omg, If they count time like this they shouldn’t tell customer 30 mins massage .
I Never check timer before (cause i trust them).
I will say: will never come back again!

I’ve been coming to Grace for almost 6 years now, mainly for the massages and chiropractic services occasionally. For those who’s looking for a spa like environment (luxurious, 5 star service at reception, etc), this is not a place for you. But it’s perfect for those who’s looking for a great service without paying an arms and a leg for it.
I went there for the pregnancy massages for 2 different pregnancies. It’s the best you can do to your body. Terry is my go to gal. She knows all the pressure point and knows how to relax you up. Still going there once a month for regular massages til now. Disclaimer: she’s a strong one, you’ll be in pain, but the feeling afterwards is worth it.
The best part is they take most health insurance. Depending on your coverage, all you have to pay is your copay and tips.

**MY WIFE WAS LEFT HELPLESS WITH NO SOLUTION**
My wife had a car accident in March of 2010. Since then she’s had some lower back pains. We decided to try a chiropractor to get the issue fixed.
My wife had 3 treatments with Chow. Aside from the incompetent receptionist, my wife now has a horrible neck issue.
She went in on Thursday for her 3^rd or 4^th treatment. On Thursday night, she started complaining about neck pains (remember what the initial issue was?). On Friday, my wife was having bad neck pains while at work. It was nearly to the point where she had to leave work early.
I advised her to go back to Chow’s office to see if she can treat the NEW issue.
My wife made an appointment and the did additional treatments which just made her neck stiff but still with pain. Chow advised my wife to spend the weekend doing absolutely nothing and gave her advice on how to sit and lay during the weekend. That was it. She told her that it was because of her hormones that her neck was reacting to the treatment and to come back in 2 weeks for another treatment.
When I called Chow today to ask for an explanation, Chow was chuckling while attempting to give me the same explanation that she gave to my wife. Blaming the hormones.
I advised Chow that I am not satisfied with her explanation and to never call either of us back to her office.
In summary, my wife went in with a back issue and came out with a back issue and a worse neck issue.