DL Home Furniture

They are currently running a floor model sale so my husband and I were able to get our dining set for a really good price! I think they’re moving so they’re trying to get rid of inventory.
Location: Right across from Great Mall in the little business park. I’m sure you have probably driven past this multiple times already. It’s hard to miss.
Parking: Plentiful parking! They have a small lot, so it wasn’t an issue
Service: Both employees there were super nice! We bought our dining set and called up our friend to help us put it in his truck. The man working here helped wrap it up and load it into the truck too!
Furniture: They have small showrooms inside and the furniture is a nice mix of modern and homey furniture.
All in all, stop in for a good deal and bring a truck or bring a friend with a truck!

I was referred here by my friend who had got a couch from DL furniture a year ago. I moved to a new place recently and was looking for a reclining sofa. Jeff, the owner of the place is a very cool guy and he gave me a great price on the Bonded Leather reclining sofa. The price is very good compared to other furniture stores or Online deals. The place is very conveniently located opposite to Great Mall. They do their own delivery for $ 75 or you can pick it up from his store for a $ 50 discount Also they will help you with loading the furniture in your vehicle. I’m happy with the purchase.

Didn’t purchase anything but the guy working there was very kind and accommodating!
Browsing around, the prices for many of the dining table sets, couches, and bed frames were low-​definitely worth checking out if you’re on a budget.

Bought a bed and a dinning set last year. They have wonderful furnitures at very affordaable price. The saleman, Adam, was very sincere in helping me find what I need within my budget. I would definitely recommend this place for their price and quality of selections.

We bought 3 sofas for our living room and family room and a dinning set and it’s really beautiful and good quality for an awesome price! I recommend this place for newly wed couples like ourselves and families that are on a budget for their furniture shopping.
The showroom is really nice and professional looking. The customer service is genuine, honest and helpful. I like this place because I don’t feel the retail associates are pushing me or they are on comission to get a sale.
Excellent Furniture Shopping Experience here! I highly recommend DL Home Furniture!

New bed broke in just a few weeks. This place deserves 0 stars. Terrible customer service. Stay away. Don’t be fooled by the prices.

Come for: low prices
Skip: the female saleswoman
You get what you pay for. In my case, I didn’t even get what I paid for.
I ordered our furniture in october, paid a deposit and they told me they would call me when the furniture comes to schedule delivery. I call in november and they said it wasn’t ready yet. December comes around, still haven’t heard from them so I call. The saleswoman told me she called me and left me a message saying it was ready (I didn’t have any missed call or message from them). Since she hadn’t heard from me she sent it back.
When I asked why she didn’t try calling me more than once she said that some people leave the country and do not want the furniture. How does that even make sense? I left a $ 400 deposit with you and you cant call me more than once?! At that point she did not carry this model anymore so I had to go through the catalog again and pay for the difference or lose my deposit. I had no choice but I to do that but will never recommend this store.
Clearly they weren’t trying to reach me and were doing their best to keep my deposit.

Bought quite a few stuff. A bed, mattress, dining table set and a chest of drawers. Wat i liked about them is tht they are very customer friendly, helpful, good prices and very time bound in their delivery. They also have a fairly nice collection though not very big but the choices are good.
My things were delivered dot on time as promised on both days. There was bot one follow up needed!
Adam the sales person in the store was great and very softspoken and ready to answer all questions also gave us a lot of time.
Overall a great experience. Would recommend for sure and will go back for some more next month.

They have good collection, my sectional sofa was delivered on time. Services were prompt. Would suggest this place for contemporary designs.

I recently moved and was hoping to invest in some quality furniture for my new place. After a short while of looking around for the best deal in the Silicon Valley, I stumbled upon DL Home Furniture. So I thought to give it a try.
Entering their showroom, I was really impressed with the vast selections they had to offer. I felt like a kid in the candy store. Since I am into the contemporary and simple décor in particular, I needed some professional consultations. Leah was very helpful and thorough in assisting me with all my questions and concerns. At the end, I was happy to have picked out the perfect sectional couch, a dining set and new vanity for my room. After a brief wait, they delivered the furniture to me on time. Not to mention, the prices are unbeatable!
Thank you Leah and the rest of the team for your help and your professionalism. My experience at DL Home Furniture was definitely exceptional. Needless to say more, they deserve five stars from me. I absolutely recommend this place to my family and friends, especially to those who are looking for the best bang for your buck with the can-​do attitude and great customer service!

Bought a really nice dinning set here during the Labor Day weekend sales. I had seen the exact piece at another store for about $ 200 more. Saved some bucks. Nice stuff. Delivery was on time. So, happy camper.

I had good experiences at DL home furniture and I actually made a purchase at the end after the second time visited. At first, I just wanted to browse around to see what they have only because I was looking at other stores for a couple weeks for the sofa but couldn’t find the one I was looking for. Their selections caught my eyes and their price is fair enough comparing to other stores. Overall, I would recommend DL for furniture selection.

I really wish Unilocal offered a «zero star» option for some businesses as it pains me to even give them one star. My boyfriend purchased several pieces of furniture for our new apartment. In all we purchased a coffee table, side table, sectional sofa, bed frame, box spring and mattress. Over all the prices were not THAT bad however I have since found several places who offer the exact pieces we purchased for a few hundred dollars less, but no big deal. He paid in full via debit card and was told that the furniture would be delivered that Sunday and the drivers would call us 30 minutes prior to delivery. On Sunday afternoon we received a call from the driver asking where we were because they were at our front door attempting to deliver. We informed them that they were supposed to call us before hand and the driver stated «no one told me to call you» So we rushed back home and let them in. They brought the furniture into our home wrapped in cardboard and plastic wrap and left. No unwrapping, no opportunity for us to inspect, nothing. Later that night we unwrapped the furniture and realized the sofa had a huge rip along the bottom of it. Then we looked at the box spring and the manufacture date on it was over 7 years ago! Where the hell has it been since then?! We went down to DL the next day, as their phone was continuously busy. We explained our situation to them for over an hour and a half. He continued to apologize for the inconvenience but insisted that they could not take the box spring back and replace it because they do not offer refunds or exchanges. Finally his manager arrived and stated that the next Sunday they would replace the sofa and the box spring. Next Sunday comes, no delivery, no phone call. We called on Monday and they stated that they would be out the following Sunday and we would receive a call 30-​minutes before delivery and to expect delivery between 11 – 1. Next Sunday comes (Father’s Day) 1 o’clock rolls around, no delivery no phone call. So we leave to Cupertino to go eat lunch and receive a call at 2:30 from the drier asking where we are because they are at our front door with our delivery, again he tells us «no one told me to call you, I didn’t know I was supposed to call you» So we call the office and they actually have the nerve to tell us we should sympathize with the driver as they are fathers and today is father’s day. I’m sorry but when you, as a company, decide that your employees only make deliveries on Sunday’s and choose not to give them Father’s Day off, that is not our problem. They then tell us that they will come NEXT Sunday to re-​attempt delivery of our furniture. The following sunday, they finally called us 30-​minutes prior to our delivery and showed up 45 minutes later. But, the box spring they attempted to give us was in WORSE CONDITION than the first one and was also 3 years old. We opted to just keep the old one. They did replace our sofa, which was missing a piece, but luckily we had the pieces from the old sofa and used those on the new one. Bottom line, DO NOT BUY FROM THEM!

We recently bought our sectional from DL. We were not too inclined towards them looking at the rating on Unilocal.But wait, all the other furniture stores are having almost the same rating and complains what I found for DL. So chose to go with them, since they are in the neighborhood. Delivered on time, in good condition and gave us discount too. Look for Adam if you are at the store.
3 stars is because when asked them to bundle few things he did not offer any discount.
Plus discount on the sectional is only if you pay cash, did it this time but a NO NO from me next time.

Is it possible to give Zero stars on Unilocal?Zero Stars– This is what this place deserves. Normally I am not this critical in my reviews, but this is the most horrible furniture showroom you can come across. I have my reasons.
Once you get into the shop, the owner just doesn’t let you leave. He will always keep negotiating with you till you are literally forced into buying something. So he managed to convince us and we ordered a sofa and a love seat. We paid the initial deposit and were given time until 2 PM next day to cancel the order to get a refund of the deposit money. So next day around 10 AM, I called them and confirmed the order. Then read review in Unilocal and decided to cancel, not just Unilocal review even i cross checked the price of exact same sofa with other showrooms and they were lot lesser than DL furnitures. So decided to cancel and went there before 2 pm and asked them to refund my deposit, instead the guy argued and dint refund my deposit .
On whole never buy anything from this showroom.

The two stars on Unilocal scared me at first but I thought it was worth checking out after my parents told me about their decent selection on furnitures. From the outside, this place looked small and i immediately thought, «This place isn’t for me.» They have different showrooms inside! Not the biggest selection but they have nice sectionals and dining sets here. Their couches aren’t that nice though.
We walked in and there were two reps inside. One was busy helping another client and the other was just sitting on the couch and didn’t approach us until fifteen minutes later. He also sucked at helping us by the way. I can get over the broken English, but every time we asked a question regarding an item, his response was always, «That one I’m not sure when the sale is gonna last.» Had a good laugh at his selling technique, that I almost walked out of there. Lucky them another rep saved the day, talked to us, and gave us all the information we wanted. We weren’t ready to make a purchase so he gave us a business card.
We came back the next day to make a purchase. We were told that the delivery will be made just a day before Christmas Eve and that someone will contact us two days before (Friday).
Friday came around and we received a phone call from DL to confirm the delivery. (good sign! I was relieved that these guys are actually keeping their word.) Two days later our sectional was delivered on time.
Overall I had a really good experience here even though one of their representatives failed at helping us. Some of their items (couches specifically), aren’t that great but their sectionals, dining tables, stools, and cabinets are good quality! If it isn’t in stock they will order them for you! I might just come back for their bar stools! :)

I don’t recommend this place simply because their business practices make absolutely no sense. You know when you go to place and they b.s. you out their teeth? Anyways I’m very disappointed in the service here and the only reason I am giving them two stars is because they have a fair amount of furniture on display.
Besides that, they overcharge for furniture and you can use this place to reference the furniture you want to buy and look through my other reviews to see where you should really get this stuff.
Oh and by the way, they have a hilarious gimmick of spend $ 700 and we offer free shipping 10 – 14 days out (they said they will try) or spend $ 1000 and they pay tax. But of course, all these stipulations come into play. Get out of here!
Sorry guys, but your service was terrible, your payment options made no sense, and you do not and will never have my business!

I have to write this because I’m shocked they have this many 5-​star reviews. Now that I look again more closely, the 5-​star reviews are from NY and Houston??? Hmmm.
Well, I was hoping to buy a couch here but in my opinion their stuff are ugly and low quality. The couches they offer have tiny teeny seats, cheap upholstery, and feel like sitting on lumpy cardboard. We were lured here by the cheap advertised prices but what a waste of time. You get what you pay for. I rather pay more elsewhere for a more quality couch that will last (comfortably).

This was my first time going there as I needed a couch for my new place. I checked out a few other furniture stores in the San Jose/​Milpitas area and DL Home furniture had the best prices by far with a great selection. These people treat you with respect when you walk in and don’t pressure you on buying anything.
They offer delivery service but I was able to fit the item into my SUV after folding down all the seats. I definitely recommend anyone looking for new furniture to check out this place first.

This is my second time shopping for furniture at DL Home Furniture. I had such a good experience shopping there the first time that I had to go back there again. The price was fair, to say the least. I have not seen quality furniture at such discounted price. The store manager, Leah, was very friendly and helpful. She would help us pick the furniture and offer us free delivery. She would do everything to help us on getting the furniture at the best price. On our second purchase, we brought the furniture home ourselves because we needed it asap. She help us fold the sofa bed and helped us load the furniture to our truck. What a wonderful service!
The demo furniture in their store is appealing to me, personally. I would not hesitate going back there again to get a bed if my place is big enough to hold it. :)