Chase Bank

Chase has a small parking lot. all spots filled. inside, only 2 elderly women were at teller’s window, their many issues contributed to the line growing longer.
a manager soon canvassed the line to see who had a deposit to make, she would instantly serviced them. few people had deposits.
did my CC payment quickly with one of friendly tellers. doubt i will return, mainly cuz lack of parking (10ish)

This bank sucks I’ve been making my loan payment here for 23 years and now there questioning me because they don’t c me on the account only my parents but I know I’m on the loan and only there main office can c it this bank has always given me problems since they took over Washington mutual

Had a horrible first experience here at this Chase branch with a bank teller named Rashelda.
I wanted to make a deposit inside rather than outside because I already parked my car and had a large sum of money in my hands and thought it would be safer to deposit indoors. When I came up to Rashelda she pretty much directed me out the door telling me that it’ll save her time if I used the atms located outside after telling her I didn’t not trust those machines because of previous problems I’ve had with them.
I would think helping people deposit and withdraw their money is a bank teller’s job especially when there was no one else in the bank!
Horrible customer service and will not return but before I left I had Jani another bank teller help me deposit my money without any complaint so thank you!

After being screwed over multiple times by a bank that I had been a customer to for over a decade, I decided it was time to explore new options… I think the main reason it took me this long to say goodbye to that said bank is simply due to the fact of my laziness of having to reroute all my set bill pays/​direct deposits/​online accounts/​etc.
Anyway, after checking out a few different banks, I decided to go with chase (also because I got a referral from my sis: P) I feel horrible that I don’t remember the guy that helped me open my accounts, but he was super friendly and helpful. He walked me through and showed me everything I needed. He was able to answer and assist me on setting up everything before I left.
Note: use the atm for quick deposits/​withdrawals. The couple of times I’ve gone into the bank around 9 – 9:30am, there is only one teller. And depending on the customers need at her window. It might take a long time…

what happened to the excellent customer service in this branch? The employees used to greet people, thank them for their business and say bye. Today was a very slow day, JHOANNE V. the only teller dealing with only a couple customers in line did none of the above. She barely wanted to acknowledge the customers waitting in line. When the transaction was done, she waitted for me to thank her. I dont understand why this Chase keeps replacing their good employees but a stuck up like Jhoanne gets to stay.
I been coming to this branch for some times and used to love it for its wonderful staffs. Things have gone down hill…

Their new procedure to access your safe deposit box is moronic: Instead of queuing up in the teller line to access your box, which has been quite efficient, you now sign in to queue up behind people who are opening accounts or obtaining other bank services, wait for bank personnel to shuffle papers or attend to personal needs, etc. The other problem is that there appears to be no California headquarters address to which to forward a complaint about this unacceptable level of service.

I come here almost every other day to make deposits for work. They have a very friendly staff that will greet you with a smile. Camille and Nancy are the best! Before I found this branch, I dreaded having to go to the bank. Who actually likes making deposits for work? The staff here really makes going to the bank feel less like a chore. The environment is inviting and I’m usually in and out in less than 5 minutes! I would definitely recommend this branch!

What can I say. Staff is friendly but corporate banking procedures in general lag. It takes one hour just to open a bank checking account because of all the inquiries and paperwork Chase Bank puts their customers through. If u must bank with Chase you will need to take a full day off from work because you will be here all day waiting and waiting and waiting. If you however have a life and no time to waste, bank elsewhere like Wells Fargo, Citibank, or Comerica where they understand time is precious and not to be wasted waiting at a bank.

Great customer service.

Been banking with chase for a long time. I like this location because I’ve been coming here for years. It’s pretty close to my store and the customer service is always good.

I have been into several locations besides this one and they are all pretty much same. The clerks are incredibly nice and helpful. I can turn my brain off completely when I go in. They are always so well staffed. I almost wonder how they are able to staff so well because whenever I go into a branch, it’s rarely ever busy and the few times it is, they get everyone through very quickly and efficiently. I like their new fancy high tech atm machines that they have inside too. I haven’t had too many problems with Chase yet, which is something I can’t say for other banks I’ve used. I also like their color scheme and their ATM machines look really cool at night. Blue is my favorite color.

There is a pretty Japanese and Chinese mix lady banker. Does any one know her name ?! ;)

CHASE
Typical Chase branch, but located in a hard-​to-​get spot with oncoming traffic. Otherwise, good ol’ Chase with an ATM and friendly service.

The service is great! The tellers are very friendly and helpful. The drawback to banking with Chase Bank is all the new costs to the customer. Cashier’s checks and money orders which were free a few month ago now cost between $ 8-​$ 10 a piece, it’s cheaper at Wal-​mart or a check cashing place.

Rolled through on Thanksgiving so it was closed, but they have a nice drive up ATM which was pretty convenient.
It was a little difficult to maneuver into the parking lot though since it was on the corner on the other side of the street from where I was coming from, so I would imagine it would be a little tougher if there was more traffic.

This is place is like any other bank. Tellers are okay, and you’re usually in and out of there. I would rate this place a 3-​star, but the only reason for the extra one due to their atm’s. They finally updated them where you can deposit a bunch of checks and bills instantly. The best part is if you come late at night to use the atm, you have to slide your card to get inside. It somewhat adds that extra security for me.

Ok, I know WAMU’s gone tits up here in the Bay Area and Chase bought them out.
But as a Chase customer from Arizona, I want to deposit some checks I’ve received.
Please, don’t say Chase Bank on your fuggin’ doors if you’re still WAMU.