Burlington Coat Factory

Let’s see… not happy…
I placed a Christmas order (on line) on Dec. 24^th, 2015, at 12:01 a.m., so I didn’t make delivery by Christmas. I tried to cancel order. I realized I missed the cut off time in order to get order by Christmas. I couldnt get anyone to talk to me, and no one would respond to my emails
Im cool with this. What im not cool with is that it is Jan. 2^nd and still havent received my order! How many days is that?
Im not happy… they were/​are Christmas gifts! Christmas is over!
I want my order!
Anne

Burlington has compiled of name brand clothing like Ross and Marshalls are similar that it’s very hit or miss. This place is massive that you kind of get lost. I’ve found probably one thing in the maze that is Burlington. They’re great for jackets and such. At least this Burlington which is in the Great Mall, it’s good to peruse, but if you can’t find it here, then you can always go around the mall!

This location is generally disorganized. If you’re patient enough to look through the racks, you may get lucky. Checking out here is always slow. Most recently I spent 40 minutes in line. Only come when you have time to spare. This is not a «get in and get out» location.

Stopped in here while I was at the Great Mall. Saw a nice Kenneth Cole Seperates advertised at $ 89 for the jacket and $ 39 for the pants. When I got to the register however I was charged $ 119.99 for the jacket and $ 49.99 for the pants. I came back and took a picture of the sale sign but was told that I have to go by the tag price not the advertised price. What nonsense. I got a refund. I knew it wasn’t a misplaced article because all the pants and jackets on that rack were the same brand and style. Truth is, even though I paid $ 40 more than expected it was still really cheap and I would have kept it but for the principle. This bait and switch tactic I don’t appreciate. The girl that did the return was really nice though.

Went into store to return a big non stick pan and a suitcase, as both of them were oversized. I also chose a smaller suitcase as well as a pan in exchange as a gift for my parents. I had bought the earlier ones one week back and had a receipt for the same. The lady at the store inspected the non stick pan, which was in perfect packed cindition for 15 minutes, and even smelled it multiple times, in fron of everybody. Then she asked her colleague, Mr Kazi, if its okay for him. After a nid for him, he took it back.
Then she started reviewing the suitcase. I told her i had packed my belingings and figured out it was oversize and hence replacing the same. She said she think the suitcase wheels are dirty. I showed her the wheels from the new one i was going to purchase. In the end she took them back.
I felt really humiliated as i had purchased these one week back, for a long trip, and she doubted me as if I am trying to trick them.
I have earlier bought many items from this store, but this would have be the last one.

Much organized. Restroom are clean not like before you enter and want to run from it. I hope they keep it like this all the time. Well divided sections and good prices as well.

hi every body ,
i was going to send a gift to my dad for his birthday and usually i purchase from burlington located at saratoga and this time i went to burlington coat factory milpitus and bought a north sportif jacket for $ 59 and the day after that (Labor day) i found out the online is 29.98 in the burlington website and they charged me $ 25 more! i went back to the store at milpitus and no body answered actually there was no return reception ! and finally i found out i had to stand on the customer lane again and ask my question for return and no problem ! the reception checked and she told me o «oh the price is not matched with website»! and i told her it is not matched ?! it should’ve matched! and she preferred to called her supervisor was named thenn and he gave me same ridiculous answer ! unbelievable! i could not believe he was manager of the store!!! OMG and again asked for manager but no answer ! he left without any reasonable answer ! no body was being held accountable ! and i told them this not good business for the your big company! at least your reputation ! your store is not a small super market ! my question was very simple! and your manager could not answered me? you forgot to update the tag on the items and check it with your website and made an excuse that is not matched? haaa haaa ! do you assume that the customers are stupid !!! and bye forever burlington and never back to stores ! you lost a good customer! and this is a bad news for your business !

Called this place to ask if they still have the HELLO KITTY HOUSE SLIPPERS, the person who i asked on the phone supposedly didn’t hear me so I had to repeat it like 3 more times. Pretty sure I was speaking English. I don’t know why he wouldn’t be able to understand what the fuck I was saying. Anyways he literally said «uhhhh let me transfer your call.» Which meant he hung up on me. Fucking rude or what? Never again.

STORE: At the great mall near Marshalls. Entrances to the parking lot and through the inside of the mall. This store isn’t glamorous it is like a big warehouse but I like it. I see a lot of stuff I would wear even if it isn’t or is brand name. Lots of clearance items and in general items are marked down. They organize by category with signs hanging from the ceiling and signs above racks.
JEWELRY: A big jewelry section well organized by color such as a side for gold, side for silver, side for coral, side for turquoise, and end caps with clearance jewelry. I got a long silver necklace with glass beads for $ 7.99 that I’ve seen elsewhere for more like $ 20+.
BELTS: Got a couple men’s belts size 32 one was Perry Ellis for $ 10.99 and the other was $ 12.99. Original prices were around $ 30.
CHECKOUT: easy to know where to checkout and get in line. Audio tells you what numbered cashier to go to and even on a Wed night there was enough staff we weren’t in line for too long and checkout process went fast.

This is the place to go when you are ballin on a budget. Or in my case, Christmas shopping on a budget.
Yes, it can get a little messy in here, but all the workers are working their butts off trying to help all these shoppers find gifts and what not for their loved ones.
Sometimes when they get in new shipments of stuff, you can find some great steals!

If you’re looking for some clothes on the cheap, then this place is just for you. You might even find something really worth it that you really want from somewhere else, but you don’t want to plunk down a lot of money.
The problem is, actually finding something. This place looks like an Elephant walked through it. Clothes all over the floor and everything is mixed matched. I thought I found exactly what I was looking for, but it was in the wrong size and should have been somewhere else.
However, they do have a pretty cool check out line where a booming voice tells you to go to a numbered register. I thought that was pretty cool. I ended up walking out with only a tie, but hey, it’s pretty cool and pretty cheap!

Argh, I haven’t stepped in a Burlington Coat Factory store in years. I went here this past weekend and I was reminded why. This place feels like they took a Marshalls and trashed everything even moreso, and took out all the nice brands. There are some cheap deals sure but most of the clothing seems raggedy. They had a lot of men’s undershirts but a lot of the packs were mysteriously open.

Either the staff really sucks or the store needs to upgrade its registers because I waited in line for over 20 minutes when there were only 10 customers ahead of me. There were 4 registers open so I have no idea how it could take so long.
I used to like this store when I was in high school but lately it seems like they don’t organize anything in the store anymore. Everything is such a mess. I recommend skipping this place and just go to Target.

I used to love Burlington Coat Factory back in the days. It was my go to store for bargains. Not sure if it’s the location of this store but this Burlington is very skimpy and practically empty. It’s very unorganized and sloppy and you have to dig, dig, dig to really be able to find anything. If you have the time to sit there and sift through their piles then perhaps you will find something. They do have a good selection of kids clothing and houseware stuff but again, you’ll have to go thru it all.

I actually like going to Burlington because if you have the time to look through the racks, you’ll find some nice clothes at even nicer (extremely discounted) prices. If you like an item, you better grab it quick because chances are, it won’t be there when you change your mind. The dressing rooms are tiny and some smell like urine. If you’re a tall person, you can practically see over the door. The employees aren’t the nicest people, but I wouldn’t be in a jolly mood working there either. The longest part is paying. The line moves so slowly. They need more people ringing up the customers.

Place is great but very huge. You can get lots of bargains if you Go and dig for it.
Best time to go is the first week of the month as it is when they drop prices.

This type of place… I don’t expect much except low prices. I’ve actually found some really good baby clothes for a really good deal. That is about it. They have a lot of good stuff in the baby section and the prices are comparable to Walmart and Target. I find it hard to find clothing here for me so I don’t even bother. The lines can get pretty long even and even though there are a lot of cashiers, its still a really long wait. I found Baby Phat and Rocawear for my kid. There are a bunch of other brand names too like Jordan, Nike, CK, Juicy and much more. So if you’re like me and like dressing up your kid in designer clothes, this is the place to be. It might require some major digging but at least you’re getting a good deal. I think the Rocawear onesie I got for my kid was only $ 3.99. Overall, I like this place for baby and kids clothes because you can find designer clothes for less.

You never know what you’re going to find at this store.
Sometimes you score some pretty cool deals, other times they really don’t have much.
I bought a couple of baby things for my daughter, that are way cheaper than say, Babies R Us, and it’s the same thing!
I’ve never had a bad experience with the sales people here.

This place is always so messy, and it can be hard to find items the way things are organized. How ever you can get very good deals on some name brand items if you can find your size. I ended up finding a name brand suit for my wedding for probably half the price.
The furniture they have on display is nice but if you go up to it and try it out it feels very fragile.
Another bad thing about this place is their register situation. They have a door you can enter from the parking lot, and one you can go into the mall. The only register is at the mall entrance, so if you find something in the back you can’t pay back there and have to make a long walk to the other side of the store. The lines at the register can be very long at times as well.

Dear Burlington Coat Factory of The Great Mall in Milpitas,
Why is your store such a mess? The only other time I have been in this store is on Black Friday. I understand that retail stores from Black Friday until mid January will look like a bomb went off in there. But it is AUGUST, there is no excuse to look like someone ran through with a bunch of grenades! You should change the name to Burlington Mess Factory instead, why even have this store open?
Sincerely,
Me
Anyways, I was looking for a cheap pair of flat shoes because I needed a new pair. I started in Marshall’s, but they didn’t have any I liked. Then I came across BCF. I walked in and headed for the shoe department. When I got to the shoe department, I was in complete SHOCK. Now I understand that people get a little crazy with not putting back shoes. But seriously, there were no display shoes… it was just like throwing a bunch of shoes in the air all over the place. I couldn’t believe it. It was even more amazing that I was able to find a pair of matching shoes, same size, right and left, that I liked and that I wanted to buy.
Then I was standing in line, there was about 6 people in front of me. I noticed that their sunglasses looked like it had exploded too. Then all of the last minute-​impulse buy items were crazy looking too.
Has someone from the corporate offices never visited this location? I’ve been to other BCF and they’ve never been this disorganized or messy. They obviously don’t have enough people working in the store. Even at that, hire a bunch of people to do an over-​night shift to get that place clean. I don’t even know how they manage to stay in business with all the chaos in that store. I wanted to start organizing the shoes myself. But then I would have looked ridiculous.
Two stars for finding sparkle flats for $ 10…that’s about the only positive thing I could say about this experience.