To be honest as a person who looks at reviews often I hope this helps someone. This company is not the best for renters may for those who would like to rent out a property but as a tenant it’s the worst they charged us for everything they could find once we moved out even things we did not do such as a missing door stop and a grill removal that was there when we got there. We took the initiative to fix the broken things in the home because even when we told them what was broken they never came out to fix it we even cleaned what little stairs where in the home and we were charged as though they cleaned a house we should have left it dirty but we arent that way. They wouldn’t even verify we lived there for the next property. If you need to rent find someone with a little bit more compassion that is not money hungry. God will give us back what is owed to us karma is a beast.
Wally B.
Classificação do local: 5 Pasadena, CA
I’ve used VPM for close to 8 years as my property manager. They are very reliable and always on top of everything for me. I will highly recommend them.
Chelsea B.
Classificação do local: 1 Chantilly, VA
VPM, is a terrible management company. When we moved into the property the place was a reck! Holes in all of the walls, broken fridge, broken AC, grease covered the kitchen, loose stair rails, and cobwebs in every corner. According to the lease, the home was to be clean with working appliances. It took them a week to get us a new fridge. The lease states that we have to pay for carpet cleaning upon moving out. We DIDNOT have clean floors when we moved in. While moving in we had to shampoo them. The water was black and smelled of stale beer. The entire home needed to be cleaned as we moved in. I told them this and requested a receipt showing that the property was cleaned. They never provided it. Now we are moving out, and they are refusing to wave the carpet cleaning fee. We also had to repair the holes in the wall and painted the main rooms. This place has been improved since we lived here. VPM are horrific and take forever to fill a work order, their rude, inconsiderate, and dishonest. NEVEREVER rent from them, you will live to regret it.