Shere Goo – State Farm Insurance Agent

I have had full coverage — car, home and rentals with Shere Goo for nearly 25 years. Shere has always been thorough and thoughtful about my coverage: what is crucial, what is not, avoiding duplications, having appropriate coverage, long term planning, understanding my goals, best cost strategies… and in between all the serious discussions I always just plain enjoy my time with her. She had been on my side through thick and thin. The service level in the office is exemplary, I always get a consistent quick response and assistance. No request is too big or too small. The location is convenient, office is pleasant. Family run business. You can’t go wrong signing up for insurance with this team!

This team has taken care of my family for years now. Amazing people, always friendly and accommodating. Insurance is not the most exciting thing in the world, so they really make life as easy as possible. Special shout out to Jackie — thanks for helping me with everything lately! Much appreciated!

Shere and her team are AMAZING! I was involved in a stressful situation from a car accident and needed help sorting things out. Thankfully, Shere came to my rescue and helped me throughout the entire process. She explained everything to me really well and made the process seem much easier than I thought. She is attentive, thorough, and experienced. I would definitely recommend her to be your go-​to insurance agent. I even got some freebies– a flashlight keychain and a State Farm mug! Go to Shere for any type of insurance needs– you will have an enjoyable, stressfree experience!

We have insured virtually everything we have with Shere and her team for 25 years — this includes everything relating to our home, fire, earthquake, plus FEMA flood, $ 1M umbrella liability and 4 cars. Why we have everything with Shere and State Farm is that they frankly are the best agents we have ever worked with in all the places we have lived.
We constantly get mailings from other insurers enticing us via specials or something else to change agents and we just ignore them. One big key with Shere’s team is they show concern plus personal knowledge of you, your family, your current and potential insurance needs coupled with fast response and resolution to any issue — and, they always suggest ways to lower your costs.
We are not surprised that everyone gives them a 5 star rating.

Shere and her team (Jackie) are the best! Not only do they make sure everything is taken care of insurance-​wise, but they even send a Christmas card! They have the professionalism of a larger team, but the small town customer service touch that makes my issues their priority to solve. Love these guys!

Jackie and Austin have been so helpful! Love their great customer service and they are very informative in the products…

I just returned from my appointment with Shere and am blown away. Without asking Shere made several suggestions that lowered my premiums by almost half while maintaining the same degree of coverage. She didn’t rush me, in fact we talked about all things beyond insurance and coverage.
Last year my teenage son had an «incident» with his car. Because Shere had guided me to have a certain level of coverage, I ended being made 100% whole when the car was totaled. Everyone was telling me how much money I was going to loose — I didn’t loose a cent.
Whenever I call for a quick quote, quick question, someone gets back to me within the hour. Every time without fail.
I’m actually thinking about moving my life insurance policies to State Farm because of how much I value Shere’s counsel.
In a world where customer service is promised but rarely delivered, Shere walks the walk —
consistently.

I’ve been a customer of Shere’s for a long time now (with various insurance policies). She is great with explaining the pros and cons about policies and keeping it real.
I never feel unsure after talking to her and completely trust that I’m in the appropriate plans. When something bad happens, her team takes care of it and explains things thoroughly. I highly recommend Shere and her team!

I’ve been meaning to give a review for a long time now. I can’t say enough about Jackie and her team. I have nothing but the best from them. Jackie has always been very informative of in all areas regarding my policies and has even called when I unfortunately lost my wallet and reminded me to update my billing info. It’s the little things that matter right?
5 big shining stars and a strong recommendation goes to Jackie and her team at State Farm! Thanks for being there… like a good neighbor!
Get it!!!
Did you get that last part!!!
About being a good neighbor?!
Woo! Good talk!

I’ve been with Sherry for 20 plus years. She is hard working, steadfast in her protection and honest as the day is long. If you’re looking for affordable coverage with prompt professional care this is the agent for you. A true gem in our community.

I truly enjoy the service Shere Goo’s State Farm office provides. They are all so fantastic and helpful in answering all my questions with Life, Auto, HO, Bank and Mutual Funds. It’s always a pleasure chatting with the team — super approachable and personable. Look no further than to these guys when searching for an insurance provider. Quality service and coverage!

Shere and her team have been there for us since we relocated back to California. A one-​stop shop who took our specific needs and crafted a set of policies that made sense. It’s nice to have a small town style service in such an abstracted, app-​centric world.

What can I say? Shere and her team go above and beyond for all of their clients. My family has been with Shere since the beginning and she has ALWAYS been there for us to make sure we were covered and getting the best deal. She also isn’t afraid to refer if someone else has a better deal.
Shere and the team are freakin fantastic.

What a team they have at this State Farm branch! Very useful customer service! I get questions answered immediately. You can walk in the office and you can feel the family atmosphere, honestly that means alot to me especially when I’m doing business. Jackie and Kelly are always on it, making sure my life is smooth with my policies and giving me extensions when I need it. I’m a young business entrapenaur so learning money managment is huge. Meeting with Carolyn (the financial advisor) once a month to plan for the future and learn ways I could be smarter with my money is a great service that they provide here. The head of the operations Mrs. Goo is always looking out for the clients best interest, which is extremely hard to find these days. I recommend everyone to this place.

I moved from Calgary, Canada to Marin County in September of 1999. With a one year work visa in hand, I secured a ridiculously overpriced apartment in Sausalito and set out to find an insurance agent. A co-​worker highly recommended Shere Goo. I met Shere, liked her, and quickly put my prized automobile under her care.
A one year visa turned into a long-​term residency. Over the past 16 years I have changed my home, my job, my automobile (too many times), my TV service, my cellular service, my Internet provider and even my wife… The one service I have not changed is my Insurance Agent.
From Shere, to Gela, to Jackie and beyond, the service, attention to detail and personal attention I receive is truly exceptional.
Cheers to you and your team Shere!

The customer service provided to me by Jackie was exceptional! She was able to fully explain everything we needed to know about life insurance. With a fourth baby on the way we were definitely looking for ways to protect our children’s future. She answered all of our questions and reviewed all the documents with us. I love the vibe and how easy it is to talk to her. There is no pressure and no obligation to do anything. The best part was our needs came first! Thanks!

I recently moved to California and switched to State Farm insurance. I have been very happy with the service. Austin helped me switch over my policy quickly and was able to answer all my questions.

I have been a life long State Farm customer with Life, Auto, and Condo insurance. Shere and her team have always been there for me. I never once felt I was calling an office, but instead a friend (or neighbor). Its always a pleasure calling, whether it be to chat, file a claim or question. The team are all very dependent and even reachable during off hours. Austin Gordon is especially helpful with his large knowledge base of the insurance products and great communication skills. When shopping around for quotes, he is able to give me the best insight and advice on what level of coverage I need. I have no doubt that the rest of the team is capable as well.

I have been a State Farm customer for many years and have always gotten top notch services from their agency. I know Jackie personally and I know of her commitment to provide the best level of service and assistance to all of her customers.

I recently changed insurance companies after shopping around. I spoke with Jackie who was willing to sit down and actually explain what all my insurance actually meant and how I was covered. She was also very patient working with me and allowed me to email a lot of the information she needed. While state farm wasn’t the cheapest option, I loved the atmosphere this office created and the extra mile they went to ensure I got the best coverage for my needs.