Providence Medical Group Mill Creek Commons

We have been going to see Dr. McCormack for the last three years, and we have been very happy with her and with the staff. My only complaint is that the urgent care department is not open very late.

I have never felt inclined to actually write a Unilocal review before but my experience here has just been that frustrating. The first doctor I saw here, about a year or so ago, hardly asked me any questions about myself before she proceeded to offer me unasked for information about my potential health problems and tell me what her other patients have done in my situation. At the beginning of the appointment and in my paperwork I had mentioned that I wanted to talk about several different health issues I had been having, but she only talked to me about one, and after that I was too flustered and irritated to want to ask about the next one, so I left without having addressed it. She seemed rushed and distracted throughout the appointment. I haven’t been able to see my doctor since this initial appointment because she is always busy and I don’t want to wait a month just to see her.
I went back months later to talk about allergies. When I checked in, I was given a depression screening questionnaire to fill out while I waited, which they were giving to everyone. I assumed that the medical assistant would look at my questionnaire and talk to me about it, or that the doctor would. Nope. No one told me what to do with the form once I was done. The medical assistant finally took it from me and I never heard about it again. I had thought it was meant to be there to start the conversation going about mental health, but I guess no one cared enough to actually look at it and talk about it with me.
I went back for another health issue recently and was given the same questionnaire. I thought, maybe this time someone will talk to me about it and I can finally talk to someone about my mental health. The medical assistant was very cold and not friendly at all. She hardly looked at me while she spoke, and didn’t even look at the form I was holding, even though I mentioned that I had filled it out. Maybe she was just tired or not feeling well, but it was not a great start to my appointment. I felt very patronized by the doctor I saw. She prescribed me meds for a physical ailment I know I don’t have, and when I started talking about how I think my physical health issues might actually be related to some mental health issues i have been experiencing, she told me that I shouldn’t just look for pills to help me, which i had never mentioned I wanted and whole heartedly agreed that, no, I would prefer not to take pills for any mental health issues. It felt like she thought I was just there to get some pills and leave. She then explained to me that exercise would help me, and that she thought I knew what I needed to do. She didn’t bother to ask me more questions about the trouble I was having, or notice the questionnaire I was holding. I literally was obviously holding back tears as I left and she didn’t say anything other than have a good day as I walked out the door. Seriously, what is the point of having patients fill out a depression screening form if NO ONE IS GOING TO TALK TO YOU ABOUT IT. It can be hard for people to bring that stuff up with the doctor. Terrible practice. I am not going back to this clinic.

Chere McCormick is horrible. My appointment was for 11 I got here early as they asked and still watched people come in after me and get called back before me. She gawked at me when I answered one of her questions. Very unprofessional. After waiting about 40 minutes to get into the room she took another 10 to finally come in. At the end of the appointment she left so I could get dressed I sat in there waiting for my summary for 30 minutes before the ma came in and look at me like I was an idiot and said you’re good to go, no summary, never going to see her again.

The snohomish office is a joke! I’m not a pharmacist but am expected to know what the pharmacy did to screw up my prescriptions? You deserve zero stars but unfortunately that’s not an option!

Went into this facility for a blood draw on Friday (8÷7÷2015) morning. All appeared to go well. I was later called by client services to advise me that one of the scheduled tests was not done and that I needed to go back for a re-​draw. He checked to see what the Mill Creek hours were and confirmed they were open until 7:00 PM. Good, because I was out of town and wouldn’t be back until around 6:00 and I have a doctor’s appointment on Monday. I asked if the results of all tests would be available by Monday and he said they would be so I said I would go have the re-​due done. To make a rather long drawn out story short, they were closed when I got there and the woman at the desk couldn’t give me any information about the tests that were done. She said, «sorry, I’m not in that department and they close at 6:00 PM on Fridays». I said I spoke with someone earlier, who specifically checked lab hours, and he said they were open until 7:00. Did the hours just change? She was on a personal call and didn’t want to be bothered so she got up, went to another phone to place a call and then handed me the phone so she could get back to her call. I was on hold for a few minutes and then the guy that called me came on. He remembered the call and said he got his information directly from the lab form and there was no memo about hours changing. He said it was a redo so I would not be paying for the test.
I went back to the lab this morning. When it was my turn I asked the lab assistant to check to make sure this test was not an overlap of the «Full Panel Thyroid «test that was already done. At first, she said it wasn’t and then, when she couldn’t tell me what tests were done, agreed to check. When she confirmed it was not an overlap, she quickly wrapped the rubber around my right arm and began thumping to reveal the vain. I told her the left arm was better, not many were successful with the right arm (actually, blood can be drawn from the right but it takes a skillful phlebotomist — I didn’t tell her that). She angrily removed the rubber band and tied it on my left arm then jammed the needle into my arm. It was very painful, which I told her. She said she was sorry, but her tone and facial expression told me otherwise. I was pretty angry and left the room. I reported the incident to another person, but don’t really think it mattered. By the time I got to my car my head felt like it would explode — an extreme stress headache. Not good. Since it is Saturday no one is available, of course. I wish to file a written complaint about the entire incident so I have left a message with the appropriate department. We’ll see how long it takes for someone to call.
Generally, medical professionals are helpful (one-​on-​one) and support staff is where the problems originate; however, its the professionals that train the support.

These people at the front desk cant make appointments. This has happened to me twice now. I call dr. Grover front desk to schedual an appointment. Im told appointment is made on such and such day and time. I show up to sign in and im told theres no appoinment made for me. Okay is the appointment made for tomorrow or yesterday? Im sorry im not seeing your name anywhere. Who the **** am i talking to then thats not scheduling my appointments?! Oh im sorry we can reschdual because hes booked today. Nexr time im getting a name and im writing it down because i gerentee this is going to happen again.

I seriously just downloaded the Unilocal app specifically to leave this review. Can I give a negative star? Christine Snyder is terrible. The Internal medicine and family practice clinics are both overworked or overbooked or both. I’ve never felt so rushed, uncared for and ultimately, untreated. Front desk was rude, unsmiling and short. Docs don’t listen and seem to be on a time clock. In my last visit (with Snyder), I’d be surprised if she was in the exam room 2 minutes. The outcome of the appointment? Go back to your regular doctor. Really? Terrible care guys, you should ‘be ashamed.

Wonderful facility. All of the staff is really nice and super helpful. We took our son in today for a check up and it was fantastic. Dr. Nick was great. We will be using him as our primary now. Also it was a very quick experience. They were obviously busy but the wait was no more than ten minutes even to get in for x Rays.

Arrive 30 minutes before appointment as requested. Get seen 20 minutes after appointment should have started. Thanks for the lost hour. You are not an airline.

Very nice facility with helpful office staff and very knowledgeable and easy-​to-​talk-​to physicians. I’d recommend this office to anyone looking for a new local doctor’s office.

Very friendly staff and i am enjoying the youthful approach that Dr Dhanki brings to my health needs.