Nail Masters

Came here earlier this evening with a friend for pedicures. Their power had just gone out because it was so windy outside, but they took us in, as long as we were ok with not having light.
The ladies did an amazing job, considering they had to work in the dark! They were patient, sociable, and took their time. The salon is clean, and their color selection is abundant. It was also super easy to book an appointment over the phone the day before.
Also, no power = no functioning cash registers. My friend and I only had $ 41 in cash with us, and the pedicures were $ 44. The lady was willing to take us in with what we had. Now, that’s what I call accommodating! I will definitely be coming back!

Love this place and the girls! Love that when you walk in you are always greeted with a smile and hello. The fact that Nail Masters does not hurry and rush you through is the main reason why I have switched from another salon that I went to for years.

A friend and I went here for a mani/​pedi a couple of days ago. The facility was nice and mostly clean. The staff were friendly. The issue I have is that the person who did my service was very rough with the cuticle and nail clippers. I actually jerked my foot away reflexively at one point. She was also fairly aggressive with the nail file. I don’t have very long fingernails at all, so this was somewhat uncomfortable. I also have a bruise on my shin, and she kept rubbing her hand over it during the leg massage. I won’t go back there. The other thing I thought was kind of strange was that I never could tell if it was time to go bc after they got done, they both just wandered off into the back and didn’t surface for several minutes. I finally just asked, hey, are we done? Any way, that was kinda awkward. Gave them one star for relative cleanliness and one for their kindness.

I’ve gone to this nail salon more than a few times and I’ve found that only one of the nail technicians seems to know what they are doing. The first time I went I was extremely pleased. The second time I went back I had a new technician and it was a completely different experience… My nails were noticeably crooked and he cut me by shoving his fingernails so far underneath mine. I decided to try to make appointments with the one specific woman who had done so well the first time. When I went in for the third time I had requested her. When she was doing my nails she rushed to get my nails done because she had an appointment right after me. She did a poor job due to the time crunch and once the other woman came in (seemed to be a friend) she pawned the remainder of my fill off to another woman. Finally, I decided to give it one last try and again, I got the gentleman who filed my nails crooked in the beginning and yet again, crooked nails. I asked him to correct it and he added more acrylic… Then just filed it back down to where it was. Multiple times I’ve gone in and requested to have powder tips put on and they seemed to avoid it like the plague. So many bad experiences have made me decide to not only get my nails redone tomorrow but also try a completely new place. If you’re looking for something specific and more than just a plain color you can expect that they won’t be able to accommodate your request. I gave a 2 star just because of the quality of my fill with the one specific technician who’s name I could never remember.

Love this place have been going to it for 5 yrs. Nan is the best… I highly recommend going here all the staff are great!!!

Love this place! I found it about 7 years ago and then moved from the area, and missed it while I was gone. I finally moved back to Mill Creek and I have visited this place multiple times. Recently, I visited the salon and had a fantastic mani by a young man, who has given me what I call the best manicure ever. Very thorough and detailed, my nails look amazing. Plus he made sure I was happy with my shellac color before painting every nail. When it came time for my hand massage, he turned my ring towards my palm, which was more for his comfort, but I loved it because then I wasn’t stuck with lotion in my ring. Prices are really good and this place is very clean. I would definitely recommend this salon.

I found this place on Unilocal.It was close to my house. Very clean inside. Workers weren’t super friendly when I walked in. Told me to pick a color and take a seat. They were busy, but surprisingly I only waited ten minutes before getting sat for my pedicure. Once in the chair, soaking in the water, I waited another 5 – 10 min before someone started my pedi. But like I said they were busy so I understand the wait and it wasn’t super long. Prices are good and they did a great job on my toes. I will for sure come back here everything was awesome besides their shitty attitudes when I walked in the door. The actual lady that gave me my pedi was nice though

We called ahead and had appts at 11am and they didn’t say a word to us when we got there– just put our legs in water and 30 minutes later, still nothing. They completely ignored us and so we left.

I have been going here for years. They do a good job and they are consistent. The new owner is friendly and many of the staff have worked here for years! They are always nice and my nails look great! Good job naim masters. My only suggestion is to slow the massage down a bit and not go so fast, though it’s a long massage I Would like it to be slower movements.

Best pedicure and Mani ever very clean and none smell Acrylic, they use liner for pedicure tub, glad I did found a good salon.

I’ve been going here for a couple fills now and they are amazing! I’ve seen Nan and Michelle and they both do an excellent job. Very friendly and fast. I will be a life long client!

The girls are so nice. They are, kinda. I just mean that the place is alright if you want mediocre. They don’t speak English really and they don’t have the most positive attitudes if they do. They’re not too customer service driven as they get a lot of walk in customers, they never seem so busy that you can’t get an appt. They rush! They rush and they are pushy and rush, not the most relaxing environment. I started going there thinking it was great bc of the price and ability to get in quickly, UNTIL the 2^nd and 3^rd appt felt a bit brutal, they’re not very gentle! Getting gel/​shellac done they use the DRILL ELECTRICAL FILE to remove it, even though I complained of pain, (burning from the abrasive drill removal process) and requested the soak off method which they ignored annoyed like and so my nails were badly damaged in the process. And one seemed to develop a fungus or something, just from the brutality. Shellac is not suppose to be as severe as acrylic like ripped off. OUCH! So very badly damaged (see pic) so I went back to French Nail, a little more expensive but so much more gentle and they are on the road to healing! French Nail lady suspects that Nail Masters puts glue in their gel/​shellac bc it was difficult to soak off.

Great value. Very clean. Quick, detail oriented staff. We will definitely be returning!

Worst nail salon EVER. If I could give 0 stars, I would. I had never felt so rushed at a nail salon or treated so poorly. The nail technician that worked on my nails cut off a piece of my skin in turn, made it start bleeding then proceeded to say «your skin is just too thin!» Rather than apologizing for her mistake. Worst customer service. Tools were left out, unsanitized, and each customer was rushed. Go to French Nail a couple doors down. A little more expensive but the workers there have more class and etiquette. Will NEVER come back to this terrible nail salon.

My girlfriends and I had the most amazing manicures and pedicures here yesterday. Not only were they able to accommodate our large party of five all at the same but the service was impeccable. We each had a shellac manicure and pedicure before we leave on our trip to Hawaii. They even did nail art (flowers and a palm tree) that matched a picture we provided. Everyone left there feeling relaxed and impressed by their work. We are going to go back in two weeks because we had such a great time.

Love love this nail salon! Nan is amazing with acrylic, and Michelle does the best pedicures! If you have been here before and weren’t satisfied, try them again. These ladies are awesome!

This place was OK. The gal I had did an excellent massage on my 30 deluxe pedicure. They were busy and switched people on me for the polishing and my manicure and wax. They did not use the cuticle remover on my manicure and I felt like that service was about subpar. The wax seemed to turn out well… the whole service was $ 78 not including tip. A few things that will keep me searching for somewhere better besides the subpar manicure was the fact that they don’t take Amex and ask that you pay your tips in cash only. Sorry that’s far too inconvenient. If your in the town center area and want a nail service I would easily recommend this over French Nails. However, this isn’t a place I will become a regular at.

Eh, I’ve had better. I’ve had worse, but I’ve definitely had better.
This shop is okay. I came in here for a some pedi/​sister time. They were able to seat us quickly, which was nice. However, the pedi itself was lacking.
The water was luke warm, dissapointing considering it was freezing outside and I was really looking forward to a nice hot soaking. The files appeared to be used and scuffed. My sister asked for new ones and they advised that the files are washed and santized after every use… still didn’t look clean so they graciously brought new ones for us.
My chair didn’t work and they had to bring adapter to lift it so that I wasn’t leaned so far back.
The pedicure itself — soaking, scrubbing, clipping, filing and painted lasted maybe 20 minutes total. The result was okay meets good enough. After she was done, I sat in the chair waiting to see if I was done or if they had a foot/​toe dryer or what was going on next. She had moved on to someone else. Guess that means I was done.
Best part about the experience was spending time with my sister. Like I said, it wasn’t the worst, but it wasn’ t the best. Not sure I would go back for a $ 20 foot bath.

The lady doing my nails did an okay job, however she could’ve given two shits about me being there. She kept playing with her phone, answering calls, and changing the channels on the television.
Then she told me to wait to do a top coat, so I waited. She came back, did a top coat, then left again. Then I sat… for like 15 minutes! Finally I got up and started looking around for her and she was nowhere to be found. This other woman begrudgingly rung me up.
Sorry, won’t be back.

Just finished having a great pedi… I will be back!
My friend and I just finished a tasty lunch (see my Mon Amie bakery review) and each wanted a pedi to fix our nasty heels (don’t worry, no pictures included).
We walked in (between 2:30 & 3pm on a Tuesday afternoon) and both asked for a mani & pedi. There only appeared to be about 3 women working and about 6 customers seated (in different stages of the process) and we appreciated their honesty with asking us if it was okay for each of us to just do a pedi because they had some appointments coming in soon and they were afraid they wouldn’t have time for a mani/​pedi each… it was totally fine with us, especially because I would rather you ask (and be upfront about it) instead of rushing & ruining my relaxing experience. We were promptly seated and had a good soak before our Deluxe pedicures: $ 30 for honey sugar scrub, foot mask (which we both substituted for paraffin wax), and foot lotion massage.
I don’t normally drive past Nail Masters (it is next to Thai Rhapsody and Dream Dinners across from LA Fitness) so I am thankful to my fellow Unilocalsters and their helpful reviews!