Island Time

I had my son’s birthday party there today and although we did end up having a good time, there were some annoyances. Our party was from 1 – 3, I got there at 12:50 to decorate and there was another party still occupying my table, all I wish was that they would have told me that beforehand so I could’ve made my birthday time at maybe 1:15. So my party started coming and I hadn’t even set up my decorations because they were still cleaning up from the last party. The worst part was when I was asked to move my party at 2:40 because the next party was there. We had to rush through opening gifts and move to small tables before my PAID time was even up even though they made me wait until exactly 1 pm to even get to my table. Then the other party was trying to tell the 15 yr old employee that she was going to need our tables, that we had already moved to, which were public tables, not reservable. No way I was moving! The employees are all very very young, they were all sweet and polite but should not be the running the place! My kids did have a good time and it’s less expensive than other party places. The prizes are very cheap and not a good selection.

Mixed feelings. We went on a Saturday afternoon. There were a lot of people there. My sons and friends wanted to do laser tag so I bought tokens and was told 10 minutes until a birthday party finished their time in there…95 minutes later and I have asked 4 times when our turn would be. There were 2 other families waiting with us. It seemed like the one birthday party had taken over the laser tag room. Kids from the party running in and out and the young man running it seemed overwhelmed.
They ran out of coins and we had to wait 20 minutes for the same guy running the lazer room to retrieve coins from all the machines.
All 3 staff members were obviously overwhelned. I felt so bad for them.
BUT the kids had fun and at the end of the day that’s what matters.

My kids love this place! I thought at 7, 10 and 11 they would be too old for Island Time, but we’ve been here a number of times now and they have a great time. The games are fun and they loving playing in the play area and the Laser Tag.
We had my son’s bday party here last week. It was ¹⁄₃ of the cost of Elevated Sportz, and my son said it was his best party yet. I think it was $ 13 a kid and that included laser tag, game coins, party favors, drink and froyo. The employees working there were amazing and did a terrific job.
My only complaint is the froyo. It’s pretty runny and not that great. But my kids love it, so there you go. I still give Island Time 5 stars!

I have been back twice now (in the morning) and both times ive had a very excellent time and so has my kids. I have recommended this place to many of my friends and they absolutely love it too! Coffee and food are both delicious! (Never an issue). Ive had two really sweet older gals each time. They are both amazing ladies, definitely friendly and make their customers feel comfortable excellent customer service as well! Definitely complete opposite from my first experience! (Maybe it was the fact I went earlier in the day compared to the evening, I don’t know, but I’m very impressed!) Great job ladies!

As a business that is for kids this place has it all. But no management during the hours that there should be. This is my second saturday here and will not be back. The staff they have is nice and try there hardest but it is clear no management presence and very under staffed.

Pros:
My son loves coming here and it’s inexpensive. The play area, which is a step up from the Mcdonald’s play area is free. The arcade games are aimed towards smaller kids and they have a game projector with games constantly changing so this is perfect for him. We can spend about 2 hours max playing, eating lunch & sometimes desert. I can spend less than $ 10 for lunch & arcade games, so that’s perfect.
Cons:
Staff does tend to go missing from time to time. The game prizes have a small selection and aren’t replenished as often as they should.

Unfriendly staff, old and often broken games. This place and location has so much potential. It looks and feels like a business not well cared for. I’d get rid of the laser tag area and replace with new, clean and working games. Better prizes to choose from. Good, quality food and a warm atmosphere would do wonders!

My favorite place to grab some quick froyo always have fresh toppings and their Flavors are good :) the staff knows I frequent the place. I’m 19, I could bring my nieces and nephews and they would have a blast with the games. Great place

We love coming to Island time! We just booked another birthday party here. The staff is always super sweet and helpful. On this trip Liz was wonderfully kind. Couldn’t be more impressed with how the staff handles potentially stressful situations here. Now time for some frozen yogurt!

I have mixed feelings about this place. The frozen yogurt is good, it’s close to my house, well air conditioned, the games are cheesy, but my son loves them anyway.. My biggest peeve is that it’s dirty. It’s always a little sticky due the mix of frozen yogurt and children (I’m assuming) but last time I was there it was downright disgusting. Piles of dust and grime in the play area and I even saw a couple dirty band aids. I can’t see myself taking my son back there no matter how convenient it is.

We recently took a group of 15 daycare kids here. We arrived to find a large table reserved for us and very clean facilities. During our field trip, some of the kids had trouble with the machine while cashing out their tickets, and I really appreciated how helpful the staff was! Another large group was arriving at the same time & they did not get frustrated or overwhelmed at all by how busy they were and everything going on. Special thank you to the assistant manager, Courtney for giving us such a wonderful experience. This is our first time visiting & we will definitely be back!

Came here for a birthday party. The customer service is great but slow bc theres only 3 people on staff and theres tons of people that come here. They need to hire more people to accomdate their kid bday parties and other kids that just come here for fun. Its a great place for a bday party bc they offer a great package and the kids can play lazer tag, games, and theres a jungle gym. I would definitely come back and refer it to others

This is a cute little place for the younger kids to play at on a rainy day. It has some token games to play. And a small play area. They have a little bit of food and drinks. The food choices were not that exciting but did fine for us.

This place isn’t great. The arcade machines are pretty bad, the laser tag area is tiny, the prizes aren’t worth even cashing in the tickets. The worst part is the service though. My little brother went to tell an employee that the machine took his money and she was completely rude to him about it because she didn’t know that I was behind her. My friend who was there with his children had a similar experience, they were rude to his 3 year old son. This place completely misses the mark, games that aren’t fun, prizes that kids don’t want and employees that seem to dislike kids. Just don’t bother with this place.

This place was swamped with a babywearing meetup so that is probably why the food was slow. The ladies did the best they could, though, and were very nice. The play structure is fun and a decent size. I like the crawling area, it’s open enough for a couple babies and is pretty safe. The arcade machines are kind of a weird mix in here but toddlers seem to love to walk around trying everything out.

This place sucks! The arcade is BS and the yogurt taste like weird. Most of The machines are broken and the prizes for the arcade are cheap prizes like from dollar tree. This place is mostly empty. The lazer tag area is smaller than my living room and its 6 $ per person wtf wouldnt waste a dime on this place.

Birthday party for niece and nephew. Manager didn’t tell employees that party started earlier than the opening time. Feel bad for the kids who work here. I wouldn’t waste my money on this place.

The experience was mixed. They had some neat things for my youngest but overall the service wasn’t even bad, but rather absent. The employees would disappear for 10 or 15 minutes at a time.
At one point we were the only people there and we were unable to find anyone to help us with a machine. I could have made off with the register and no one would have noticed. In addition the tables were dirty, and over the hour we were there no one ever cleaned them off. If it was busy maybe I might understand but as I stated we were the only ones there at the end and it wasn’t that busy when we got there.
The food options were cheap so that was a plus but the variety was small and the food choices weren’t coherent. You could order a side of plain meatballs in a cup. Nothing else on the menu used meatballs and they didn’t serve pasta so it didn’t make much sense.
I probably won’t go back.

I’ve heard this place compares to «Playdate Café» in Lynnwood.
Essentially, an indoor play area, many notches up from McDonalds, for Moms to gather while the kiddos play indoors. Sounds like a wonderful necessity for the soggy northwest. Why hasn’t someone thought of this sooner?
I’m really curious what the food options are — because when I went, all I saw were beverages and frozen yogurt. Tell me there’s more! I’d like to come back and give it another shot; I need food though.

It’s ok! The prices are great. The kids had fun. I wish there was a few more games. I also would love for them to have a sugarfree/​fatfree yogurt like competitors.
The food is good and adequate. I was looking forward to the salad bar, but it didn’t consist of much — lettuce, carrots, tomatoes and olives. I really didn’t see much for the bagel sandwich bar either.
This place has a lot of potential, but I do like that not too many people know about it, because it was nice to go somewhere that wasn’t crazy busy.