Nail Tek

I’ve been coming here religiously and haven’t had any real issue till now. I decided to not get gel nails this time and just regular polish, mistake! After painting the first coat, she diluted the nail polish bottle she was using and continued to paint my nails. When she finished, she said «Let nails air dry 5 minutes and then you go. «so I did. 30 minutes after the fact, my nails still weren’t dried so now 7 out of 10 are ruined. Such a waste of time and at that price, just be warned so you don’t end up here on Unilocal leaving a crummy review, regretting wasting your hard earned money!

Love this place! Great service and good price. I love my bling bling nails! Jenny is the best! thank you

Came here for the first time a few days ago and I can say that my experience matches the star description. I left the salon feeling just «meh». Usually we go to a different salon, but one of my friends suggested heading to Nail Tek because it was in the area.
My friend and I arrived a little before 3PM and was greeted with a completely empty salon. The workers were all leaning back in their chairs, some with their eyes closed. We had to wait for one more person so we decided to head to the bathroom really quickly and then come back. When we were finished, the salon was suddenly alive with business. Despite the wave of people, I signed in and was taken immediately by a man who I didn’t manage to get the name of.
He took me in the back and sat me down at his station. He was polite enough and made helpful suggestions as to what I should do with my manicure. I decided on the acrylics and he went to work quickly.
The process was quick and efficient. He finished setting the acrylic and began the painting. While applying the polish, his hands shook immensely. It was barely noticeable while he was working on my left hand, but as he moved on to my right, he was shaking hard enough for the polish to clump at the tip of my nail. At first, he noticed that my thumb had a drip big enough to make the entire nail look uneven, so he quickly filed the bump off and repainted it.
Because of the angle, I couldn’t really see part of my nail while he finished painting it and allowed him to finish and then paid. I waited for a little while for my friends to finish, then we left.
When we got out into the sun I finally noticed that all of the nails on my right hand looked uneven. Some of them were filed too round and some of them had familiar looking paint drips/​bumps on the tips. I shrugged it off as a little detail and joined my friends in their quest for caffeine.
My friend had done just a simple manicure with a little shaping and polish. While standing in Starbucks, she noticed her paint had started to lift and peel off her nail. To be fair, she probably touched something and nicked it, but she was still disappointed as she waited almost an hour letting it dry before doing anything.
Later on she went back to the salon and asked if someone could fix it for her and no one came over to even listen to her request. Because of that, she just left and pretty much went home and fixed it herself.
My other friend had gotten some complicated nail art done on both her fingers and toes. Both looked fantastic and she seemed satisfied.
Overall, our experience here was okay, but I’ll probably go out to our regular salon next time.

I stopped by here because it was close to the movie theater I had just left my friend and I came in for pedicures and eyebrow wax. When I come here I usually see Rose. She wasn’t here today so we were helped by someone else. I’m thinking, no biggie, they’re all professionals so it shouldn’t be any issue. We were seen quick because there was no one waiting in front of us. I showed the guy a pictures of the toe design I wanted and asked if he could do it. He said yes. Before I realized zed it, my pedicure was over. In less than 10 minutes he was polishing my toes! There was no good scrub of the bottom of my feet or foot massage. The toe design came out looking like my 12 year old did it. The lady that did my eyebrows completely jacked them up. It looks like I’m raising one eyebrow at all times. The lady told me I can fill the other one in with an eye pencil! Really? I’m very disappointed with my services and won’t return unless Rose is the one doing my pedi and eyebrows.

SERVICE SUCKS! They all speak in their own language and you can tell they are talking about you. Attitude is very bad. Too pricey. I wouldn’t recommend anyone to get their nails done here

I’ve been cut here during a pedicure. And when I BLED there was no apology or acknowledgment of the mistake. Just cover up with powder and stinging nailpolish over it! I actually contemplated posting a picture of my sad foot but it just looked so terrible. I did not say thank you and I did not tip. I actually didn’t get a professional pedicure for months after that, even throughout my pregnancy when I really could’ve use it.

Absolutely horrible! I get my nails done all the time… this place is by far the worst. The guy whom I can’t the name of, had no clue what he was doing… I had to guide him with how to shape a nail… And he missed a few spots with the acrylic in which I had to point out and tell him. When your customer is telling you how to do a simple fill… Something you went to school for… There’s a problem. But wait there’s one last thing… I started to notice a few days after I had been here that on 3 of my nails there a little spot of discoloration… I freaked and went to this nail salon downtown whom were highly recommended and the owner told me that it was the start of nail fungus! I flipped. I’ve never had fungus EVER! So in closing, I will NEVER go back here.

After receiving my mani-​pedi deluxe I decided to look at the reviews on Unilocal.Well there is a lot of people hating on this place, but I am not one of them. I too believe that I was treated by Mimi and I was handled with care.
The temp. On the hot water was perfect.
Now I’m here to relax and be stress free, you know have some me time.
I relaxed while she worked some magic!
After cleaning my feet it was time for the massaging part. There were 3 different things that she massaged my legs with and I tell you it was like she was making love to my legs. In my head I was thinking my neck, back, and arms to please. Sooo relaxing. She took her time and I felt really relax, it felt soooo good I almost past out! But if I didn’t snore while sleeping I probably would have.
I noticed that the other workers were rushing through the massage, the lotion went on first then they rubbed the salt beads on top of the lotion and massaged, then they put the cool green lotion on. I felt they were rushing. Mimi took her time and massaged each one in for about 10 minutes maybe 15 at the most.
After almost an hour and maybe 15 minutes of relaxing and loving my massage she was done, then she sat me in the chair to do my nails.
I am pleased to say my experience here is worth all 5 stars. Of course not everyone will be pleased with the service but their not there to please everyone. It is impossible to do!
Just as long as you got your flashy nails to show off I think you still got what you wanted!

I was disappointed today after many years of patronizing Nail Tek in Kapolei. Since they closed their shop in Kapolei last year, I’ve followed Mimi to this shop. I witnessed high pressure up selling of their services by one of the guys on a young girl who was there with her mother. Then Mimi offered me to try the fade gel manicure from the regular gel manicure. My bad for not asking the price at the time but you’d think they’d tell you right then that it’s more in price. So underhanded and I found when I paid. I had to ask if it was more. Then I added total wrong and ended up giving her more tip. She could’ve changed total but said she couldn’t. So disappointed in the shady way they do business. I’ll be looking elsewhere for my next pedicure and manicure. Be aware of their shady business practices!!! You have been forewarned!

first time here and I must say that I could have painted my own nails. I was not impressed with the paint job on my pedi. I was pretty open minded when coming here to prove the other negative reviews wrong and to give this place a try but I guess now Im part of the bandwagon. I’ll be sticking to my old and familiar nail salon in Kapolei where service is good and least expensive.
Although this place is close to my job and new home I dont think I will be coming back. Note to self, stick with what you know.

This place is horrible. First of all, my hubby got me a gift certificate for here for mothers day. Thought it was an awesome gift. I always like getting free mani/​pedis!
To begin, I called to make an appointment since it was a Saturday & I know nail places get busy on the weekends. The lady who answered didnt even ask for my name. She said «ok, come at 1:00» and hung up.
When I got there, my name wasnt written down. they do not have any appointment book! There were 2 other ladies waiting and I told the worker I had called to make an appointment. She didnt say one word. I decided to pick my color and wait. 2 other girls walk in after me. She finally called me to the pedicure chair. I put my feet in the water and it was extremely hot! I couldnt leave my feet in that water for more than 10 seconds! She didnt bother to ask me how the temperature was. Never introduced herself (her name was Mimi) and never asked me how my day was. She just got started on the pedicure.
While getting my feet cleaned, 3 ladies walk in and say they called an hour ago for pedicures. It was already full and there were 3 others waiting. They obviously did not save appointment times for them either! Told them to come back in 2 hours. I mean, when u call to make an appointment, you’d hope u get one! That was really rude!
Now back to my mani/​pedi. it was terrible. The massage lasted less than a minute, she was rough pushing back my cuticles, did not shape my nails good, and the paint job was horrible. I can paint with my non-​dominant hand better than she could!
Bottom line: NEVER GOING BACK!

Nail treatment was done fairly well. Asked for pedicure and manicure. Didn’t appreciate her adding on stuff and not telling me. Won’t go back there unless its just for a basic pedicure. Price was way too high and I was going to contest it, but the work done was fine. Just felt it was way more than I would have normally paid.

After all the bad reviews, you’d think this was just another one… but my experience was amazing. This being my moms favorite place, I thought I’d switch it up from my normal place, and I came with her here. It was amazing. Most places I’ve tried try to rush you out of the salon… but today they took their time and ended up forcing me to wonder «are they done yet?» They had a line, but took their time with mine and my moms nails which I greatly appreciated. Giving us more mother daughter bonding time. I got the deluxe pedi with callus treatment and my feet felt amazing! I wish I got her name cause I’d love to visit when in the area and with free time again.
I usually go here to do my brows but I’m glad I got to try out their pedi action too because it was a great experience. Good job!

I didn’t want to believe the reviews about customer service. I was in the area and had an hour between meetings. Harried and unfriendly service here, even when leaving. It was like that for everyone though so nothing personal obviously. I will try a different place when back in the area. Polish change on nails and toes came to $ 16.75 with tax. A mani/​pedi runs $ 40.

Not only did bad job, refused to even listen to my daughter’s soccer team fundraising request. Bad customer service

Rows gf– I’m using my bf’s phone to add a review for this place. I just wanted to share my horrible experience. The place was empty when I arrived and I was surprised because when I used to get my nails done here Year’s ago it was always packed. Anyways the lady I had was rude, didnt even prep my nails correctly, didn’t remove nail polish from my nail that I’ve done, and she ripped off two nails cause she placed them wrong when it was already glued!!! I was pissed cause it felt like she was ripping my nail. She cut my tips with a scissors and not a nail clipper. I asked her why she didn’t use a clipper and she was rude and got mad at me for questioning her. Anywho worst experience. Over priced and she did a shitty ass job. I just wanted to leave the moment I had the chance. She also got super nail glue all over my hands, which didn’t bother to clean it up, and now it’s stuck on there for a while.

Close your eyes for a minute and take a deep breath.
Imagine yourself wanting to decompress after a long week of work. You don’t have an appointment anywhere because you like to get a pedicure on the fly. You don’t plan these things, you just do it. So you’re on the freeway driving home and you make up your mind that a pedicure will be the thing that will make the day better.
You walk in and are happy because there’s practically no one there but you and another customer. So you sit down and gingerly place your feet in the water and OUCH! The water is extremely hot. You ask the worker to cool it down a bit because you can’t tarnish the beautiful skin you have on your legs with 3^rd degree burns! She puffs at you and starts talking in her native tongue to her co-​worker and they both look at you. No big deal for you… you shrug it off. Something small like that isn’t going to ruin your efforts in decompressing from a long week at work.
Everything is going well at this point. A large black man sits in the chair next to you and you smile at one another. As your legs are getting massaged you can feel something hitting you. You wonder what it is and you realize that the man sitting next to you is getting his toe nails cut and it’s flying all over you. WTF?! Let me say that again… WTF?!
You can’t believe it. You shift to the left hoping that will resolve the issue somehow. But it continues. You can’t just sit there! You need to say something. So you let the person that is massaging your feet know what is happening. She talks to her co-​worker next to you and they start talking in their native tongue. At this point, your wish of decompressing is beginning to slip away. But you change your mindset and close your eyes again.
Nothing else exciting happens during your pedicure.
Your bill comes and you pay it just glancing at your total and it’s higher than you expected but you really want to get out of there. Yes, you give the person a tip because you have class and you’re not tacky.
When you get home you take a look again at your receipt and you try to figure out why the cost of the pedicure was more than you expected. And then you realize that the worker already charged you a 15% tip and that’s why the total was much more than you thought. That means that the worker got 35% tip for a shitty pedicure.
And that my friends would make you want to leave a 1 star review as well.