GameStop

Terrible business practices. If a new game has just come out, don’t even bother checking in to see if they have it. They will condescendingly ask you, «Did you pre-​order it?» And then explain that they don’t have any «extras.» Since when are the goods you’re supposed to be stocking your store with considered «extras?»
They will not get any more of my money. I’m sick of this. This is the third time in a year or so. I know i can pre-​order, but i don’t like to do that all the time. I don’t need a game that bad, and when i do, i usually buy on a whim or when i remember a game has just cone out.
Shame on you, Game Stop Mililani. You win. I didn’t pre-​order and i missed out. Thats your goal, right, by the tone of your employees? Boo-​hoo. I’m so distraught.
No more of my money for you.

Good service… great environment. Ask for joe. Very cool place to shop for games. Workers are very knowledgeable.

This place has a good selection of games for different gaming systems. You can buy both new and used games, and sell your old games. Keep in mind you may not get much though with you sell your old games, but I can understand, since they are a business and need to make a profit. The lines are normally short and checkout is overall quick. Only once, so far, that I’ve gone, I was the next in line and waited over 10 minutes to finally get to purchase my game.

Bryce is the man! I’m not the gamer in the fam but my son is. So when he and my wife decided to trade in his old games n game console, Bryce was more than helpful! Taking the time to explain and go through every item we had and the options we had to get the best bang for our buck! All the time making sure to keep the other customers flowing through the store. Awesome to see such professional service still around. Mahalo Bryce!, GameStop is lucky to have you!

I’m a big time gamer, when I need a game I go to GameStop, only down fall is when you purchase a game and your done with it and you want to return it your only gonna get half the price your bought it for if your lucky.

what: the world’s largest video game and entertainment software retailer!
something good: although this location isn’t super convenient for me, this location doesn’t sell out of items as much as other gamestops do on the island! i’ve come here a couple of times because they had something in stock that other places didn’t have! i’m thankful that you can call any gamestop and they can check which locations have certain items! also, this particular location took the time to look up information on questions i had about specials going on at the time!
something not so good: nothing really~
something to try: games!

This location is very convenient for for family and the customer service is superb!
I need to return my son’s ‘Kingdom Hearts 2′ because I received a defective one from our trip in Oregon. He gave us a credit with a free shipping and advised us to order it from ‘Gamestop’ via online. I did it right in the store via my android and had no issues.
If my son needs anything again, I will head straight to here

This location is closest for us and always has great service. My bf is a long time regular and the guys in there all know him, what consoles he has and what games he’s gotten. Joel is usually the one helping us out when we’ve got questions and he’s great! He’s very knowledgeable about the games and suggestions and is always looking out for finding the best deals for the customers. He’s a great salesman too, always trying to upsell other products and keep us updated on the things to come!

This Game Stop almost never has a line and the folks here are super helpful.
I was in the market for a couple of Kinetic dance games and knew that this was the place to go. After asking a few questions, I decided on what I would pick up and was out the door in less than 5 minutes. I was in a rush so the speedy service was a plus for me.
I’m not much of a gamer or anything but I do like to go here. They seem to handle noobs like me just fine!

Just went in to renew my Power Up Rewards membership, as my hubby & kids love playing games. I don’t have time to play, but wish I did.
This is my favorite location because it’s close to home, it usually has what we’re looking for, even when it comes to used games. Since there is a large military population close by, there are always lots of used games to pick up and try.
We love this location most because of their excellent customer service. Kimo, is especially helpful, laid back, but very knowledgable. Everyone that’s helped me there pays attention and can always give great suggestions, and they know their games.
Everything is usuallly in the right place in this store, and by visiting other GameStop locations, that is a big thing for me. I hate mess & cluttered stores. Where you are on a treasure hunt for stuff that are all over the place cause no one seems to tidy up the store at all.
My favorite locations, exchanges and trades are never a problem. Staff always at top notch in their customer service skills.

Super Awesome Friendly People ?
I either call the store if i need something and they answer right away or i reserve online and pick it up instore.
the store is small and it can get busy. sometimes there is a line but when its your turn you gert all the attention .
Unilocal ⁷⁄₃₆₅

Located in the Mililani Shopping Center near Foodland and Ross. Lots of parking for the most part (except around 4 –6 PM when the after work crowd goes to the gym and picks up dinner.
Huge selection of pre owned and brand new games for Xbox, Playstation, Nintendo, etc…
The store is clean and kinda small but nicely laid out.
The staff is GREAT. There’s one guy there… next time I’ll have to get his name, but he’s AWESOME. Super friendly, very sociable and helpful, and just an all around nice guy! The other staff have always been nice as well but he definitely stands out.
Great store!

Been going here since the place opened. Very Knowledgeable. Great People!

This is probably the best GameStop on the island of Oahu. These guys have a huge selection of used games for my favorite system, the Xbox 360. This is the only location that I trade in my old games to reserve the new ones coming out this year.
I have to give it up to the workers here. A few years ago the store was a mess and it was very hard to find what you were looking for but now the store is sleek, clean, very organized and the workers here are very helpful.

Great service and cheaper prices (than other Gamestops) make this Gamestop my all time fave on the island. One of the employees who works here is excellent at making sure you are well taken care of, and he does it all with a politeness that doesn’t make you feel uncomfortable, or like he’s just doing it for his job.
He took care of a used controller I returned and made me feel great about getting a different one that had the qualities I was originally looking for. I’m gonna give him a shout-​out so you all will know who to talk to when ya go there. Joel, you’re the friendliest Gamestop employee I’ve ever had the pleasure of doing a transaction with. Keep up the awesome service!

Gamestop Mililani is an awesome Gamestop. The employees are very knowledgeable about all aspects of video gaming. I have always had excellent customer service there and have come there to just sit around and chat with one of the employees. Since its in a small town if you come there a lot you will be noticed whenever you come in. I Have never had a problem buying a game there and felt it was a bad purchase, mainly because if I take a game up to the counter and it sucks they let me know before I buy it and recommend a similar game that ends up being much better! Good job! My first 5 star review in Hawaii!

This gamestop isnt the biggest but what it lacks in size it makes up in knowlwdge & service. So many times i go into a game store and ask the staff what they think about the game and they say «i dunno» or «i dont actually play games» but not at this Gamestop… everyone seems to have great knowledge of all the different systems and games!!!
Keep up the great work Mililani Gamestop Team…
If the AC was colder… i would have rated it 5 stars.