Executive Tax & Financial Services

Executve Tax & Financial Services is a great company. They are professional and knowledgeable in income tax services. I have used their services for 20 plus years now, and they continue to remain honest, loyal, and consistent in their business practices. Mrs. Ella Cole… patience personified! She is very mello and amazing. Ella helped me with my «Offer in Compromise.» She was able to help take a very large amount owed to the IRS from thousands down to hundreds. Thank you Ella once again!!!

Everyone here is very friendly and professional! Very knowledgeable when it comes to military tax situations. The receptionist are very efficient! Great location, very clean office! Would recommend this to anyone on the island or even if you live in the mainland.

I had Ella. Worth the money. I hate having to write a 5 star review because then everyone will find out about them! But I signed up on Unilocal so I could make this review.

Excellent experience! Made a huge move across the ocean and we needed all the help we could get! I can’t believe I’m going to use the word pleasant for a tax appointment, but it was pleasant! Very professional and knowledgable! Don’t hesitate to do business here. Will definitely be back next year!

We had Calvin. Very professional and the place is very clean. I love how they gave you your paperwork in a beautiful organized folder. I went to H&R block the other year and it was not as organized as this place. Front receptionist are really friendly and they have coffee and water waiting for you. Calvin is very knowledgeable and is a very family oriented business. Recommend to anyone getting their tax done professionally.

Ella is fantastic! She knows her tax laws and financial advice is sound. I love that this business is family owned and run by honest hard working retired military veterans. We feel like family when we go to our appointments. We trust that they have our best interest in mind. Absolutely love this business!

As good as it gets, Calvin is the man and I’m sure the other employees are great too.
I went in to get a GE QTR return done (which was quite simple, just needed to verify some questions) and a consultation. Calvin was very knowledgable when it came to our small business taxes and provided some great advice to help us save some money when the federal taxes came.
Off subject: HI needs to be more business friendly. ;)

When looking for a place to do your taxes consider for some, It is a very stressful time and you need someone who looks after your best interest and that’s exactly what you’ll get when you file your taxes here. The new office is wonderful and very convenient. The environment is very friendly and everyone is part of the «Ohana».
Trust only the best when filing your taxes!

It’s that time of year again… no not Christmas — but TAX TIME. I’m not sure if you’re like me when it comes to this time of year — I dread having to get my taxes done. It’s that uneasy feeling of not knowing whether you’re gonna be overjoyed with a refund or deeply depressed knowing you’re gonna pay yet again. Such is my case with every visit to Executive Tax Services. Entirely not their fault though.
I’ve been having my taxes done here since 2003 and I have seen this company grow from an «at home» type business to the one they are today. It was at my brother’s prompting to get my taxes done by the Coles (I mean really, if you CAN’T trust your brother’s advice — who can you trust?). My ritual on the day of coming here usually involves taking a pain killer to numb my throbbing headache/​oncoming migraine and usually tons of coffee. That feeling of waiting for the drum roll to literally invade your mind is pretty intense and the anticipation of joy or dread is overwhelming.
Calvin and Ella Cole have done an exceptional job in advising me/​us as to which direction to take with each upcoming tax year. They ask all the right questions in trying to maximize your return and I have peace of mind knowing that they will have my back in the event of a audit. Isn’t that what most people think when it comes to taxes — «what am I getting or paying?» and «will you assure that my taxes are done right?» and more importantly, «will you assist in the event of an audit?»
Let me tell you though, in the past our visits for tax preparation has consumed all but 2 – 3 hours and between the distractions (not our own) and intermittent phone calls during our appointment — it was ROUGH! I’m not exaggerating when it takes that long — but I must say they have IMPROVED 100% in terms of distractions and phone calls. It helps that they have a front desk receptionist (their daughter) to field all phone calls and drop in visits during your appointment. It makes for a more efficient visit and really makes me completely assured that Cal /​Ella have my 100% undivided attention and vice versa.
Prior to this visit, I can honestly say I probably could not have given them a 5 star rating only because of the home base business with ALL the distractions but with the re-​location of Executive Tax Services to the new Mililani Mauika Gateway shopping Center and the hire of a full time receptionist, their business has reached a new level of professionalism and service.
Our taxes are always professionally presented to us in a bound folder with all the necessary envelopes and important numbers. But the best part is that they can electronically file your taxes on site and can route refunds to your account directly (have your bank routing number and account handy).
Cal and Ella are still just as long winded as ever — but in a good way. After all, wouldn’t you want to have that kind of personal relationship with the people who scrutinize your finances? It’s like having that ever so «intimate» relationship with your dentist! Something like your FINANCES and TEETH take on a whole new level of «personal» and must only be shared with someone you trust. FINANCES and TEETH — TAXES and dental work — something we all dread but a necessary part of life. Oh the struggle!