Access Medical Clinics

Our daughter (age 5) needed a TB and a physical for school (K) and Straub Mililani wasn’t taking new patients so we came here.
SO happy we did.
My husband filled out some initial paperwork, we were able to be seen right afterwards. We saw Dr. Thompson, he was friendly, professional and over-all…fantastic!
TB test happened quickly, she did wonderfully. The physical exam really distracted her from the TB and seemed fun for her. She even asked Dr. Thompson if she could listen to her heart beat through his stethoscope which he gladly and happily complied with her request :)
That was the icing on the cake for us.
She left with a sticker and a smile.
Despite my grumpy attitude yesterday (sorry staff!!) I left pretty happy too, and it wasn’t even my checkup/​tb test!
I would highly recommend this clinic to anyone strapped for cash or time.
Currently waiting for health insurance to go through so we had to pay out of pocket.
TB test was $ 32 and some change.
Physical was $ 68 and some change.

The receptionist could have been friendlier and more welcoming. A smile would not have hurt. That was my first time there. My pediatrician is on vacation for a week and I did not want to deal with traffic driving into town. The medical assistant was genuinely caring and sweet. The doctor was great. If it weren’t for the medical assistants concern when we first stepped into the clinic I would have turned around and left. The entire area is small and cramped but serves its purpose I guess. If you are unhappy with your job, go find a new one. The receptionist makes the first impression on new patients.

I was hesitant to come here after seeing some negative reviews, but I can’t give them anything less than 5 stars.
I checked in and the receptionist (I think her name was Rachelle?) had me fill out a few papers and told me it would be about an hour wait. She said she would call me when the patient before me was being seen. I left Long’s to go and get lunch. As promised, she called and I came to the office. I waited maybe 5 – 10 minutes and was promptly seen by Dr. Yamashiro (I think that’s his name!). He greeted me and apologized for the wait. He was super friendly, knowledgable, and got me exactly what I needed.
Thank you, Access Medical Clnics!
tip– this clinic is to the far right towards the very back of Long’s Drugs. I had no idea this was here before my visit!

Walk in clinic. No appointments necessary. Doctors are experienced and helpful. Medical assistant or desk clerk could be more friendly. Convenient since it’s close to home but not very reliable. The line to be seen grows increasingly as the clinic begins to open. I am currently #7 out of 12 people waiting and they haven’t even opened yet… It is 10:17AM. Unacceptable.

I usually like the convenience and friendliness of the staff here. My primary care provider is all the way in town and this is an easy option.
Unfortunately, I was very disappointed with everything during this last visit.
I called at 3:30 in the afternoon to ask what the wait was like. This way, I would be able to plan better. I was told that there would be no more «appointments» taken and they were booked for the rest of the night. I asked about walk-​ins because I thought it was a walk-​in clinic. The nurse (?) or receptionist sighed and told me to hold on. When she returned, she said, «I guess you could come in at 5pm and get your name on the list but your wait would probably be two hours.» I told her that would be fine because I needed to see someone.
I arrived at 5pm and put my name on «the list.» The same gal who I spoke with on the phone was less than enthusiastic and we exchanged very little words. She wasn’t the same one I’ve seen around before.
I was able to see a doctor around 6:45pm. He was a Physician’s Assistant but I didn’t disregard him until he decided to pick a fight with me! I kindly asked if he would be able to take my blood pressure manually because the electronic machines always read high. He was clearly upset and snapped, «This is a $ 3,000.00 machine and there is no way it could be wrong!»
I just stopped talking and decided that I would get out as soon as I could.
He prescribed a lot more drugs than I needed but I got the one I needed most. Darn vog!
Lesson learned: need to find a doctor closer to home!

I usually don’t mind going here because 1: I don’t have to drive all the way to town to go to my usual doctors, and 2: It’s pretty quick and convenient.
Since the day before yesterday I started to feel ill, and I realized I needed a doctors note for work, and school. So I called in, and they said there was one appt left at 7:30 and that I could walk in and schedule it. (You can’t reserve through the phone. You physically have to walk in the clinic, and make an appt.) Within the next 5 minutes, I was at the clinic. Only to find out they were closed till 7pm. The lady I had talked to on the phone did not mention a single thing about being closed till then, or how they were about to close. I find it hard to believe that they would close between the five minutes she said o could walk in, and when I arrived. So, I went back home and left again at 6:45 to be there before they opened back up. By the time they opened back up, there was a line formed and everyone was eager to walk-​in. Once opened, the lady immediately said that there was no appointments left. This made me pretty upset considering she was at the computer the whole time, and could clearly see the line forming. It wouldn’t have taken more than a minute to just walk out and say that there were no more appointments left.
Pretty upsetting. Waste of time, and gas.

Waste of time. Waste of money. I am a nurse and new to the island. I know quality care and this place does not have it. Having s sick child on the weekend, I was desperate. Doc in the box, you get what you pay for. Do not take your kids here, they have no experience with kids. It’s very obvious.

They don’t do any x rays but better than going to Wahiawa Hospital.

appts can be made after 12:30. its decent, quick medical care and saves a trip to town. depending on the day. not today. you could get a nice receptionist. the doc and med assist. were professional.

I went to this clinic b/​c I was feeling tightness in my chest. I arrived there at 7:40pm. The unfriendly, uncaring receptionist said that they stopped taking patients at 7:30. I told her the sign on the door doesn’t say that. She ignored me and told me to go to Kapolei. The doctor was standing right next to her and didn’t even ask what were my symptoms. I guess they both didn’t want to work past 8. So much for living Aloha.

I went to longs drugs to buy something and I noticed a small of clinic next to the pharmacy. Today, I went to see a doctor here and I liked the Tx I had. The key is be proactive. I told him that I am unemployed a nurse and I am pregnant with no insurance. I informed him my finding during pregnancy and after he did an examination, he concluded that I should go to ER. I was asking my self did he over Dx me or am I wrong not to go to ER. When I arrived at home, I was thinking I should go just in case. After all, he is probably right.
This place is ok. the receptionist seems friendly to me. The only concerned I have at this place is «No sanitizer» I was looking around to sanitize my hand and non I see them. But I am glad the doctor washed his hand before he saw me today.

After 2 longgg weeks of being sick, i dragged myself here bc i didnt have a primary Dr. so litterally no one would see me (whatever) but for the most part im completely happy i did pay them a visit. Its a small office located in Mililani Town Center Longs. Its something you would miss if you werent looking for it. The girl in the front with the tattoos was very friendly and i give her credit for taking care of the front desk alone. Dr’ was good, pretty quick but tried his best to get me and out since i was waiting for a bit. Pharmacy being a few steps away made it super easy to almost grab and go. Only complaint i had (and it wasnt even that big a deal) was the wait. i had 3 people before me and was est. 30 – 45 mins, i saw Dr. an hour later plus waiting for drugs, 1hr 30min wait all together. They do stay open late, i think i overhead the girl tell a patient the last sign in is at 7:30 since they close at 8pm.

This clinic is so convenient with it’s location and hours. I only go on Mondays (for Dr. Kubo), some Wednesdays (for Dr. Ahuna) and Thursdays for Dr. Yamashiro. They are the doctors to see if you want someone to listen to you. I found that the others talk down to you.

Not wanting to visit the ER for a 3 or 5 hour wait and that the situation we had wasn’t «life or death», but serious enough that we couldn’t wait we checked on-​line for an urgent care clinic in our area. What does google and bing find? Access Medical Clinic at the Mililani Town Center and according to their website and phone message they are open till 8pm on Saturday. We arrive around 7:30 pm and guess what? They are CLOSED. Business sign also says they open to 8pm! We ask a Long’s Drugs employee about the clinic’s hours and was told «oh, I think they close at 7». If it’s 7 say so. We wasted valuable time getting to a health care provider. Forgot to mention that no one, not even the security guard at the Mililani Town Center knew of your location or that there was a urgent care clinic at the town center.

There is an Access Medical Clinics located in Ewa but they are not open on Sunday so I drove to the Mililani location. I’m not one to go to the doctor for every minor thing. But I wanted to something to make me feel better in order to allow me to continue work. Especially since my wife kept on nagging me. «What’s the sense of paying for health insurance if you don’t use it?» she kept saying.
I like the fact that you can walk in. That this clinic is open on weekends, open at night, holidays and right next to the pharmacy. They accept all sorts of insurance. So If I was just rating on this alone it would be a 3 star review.
However, the doctor that prescribed me was not professional. He didn’t explain what was wrong with me. Why he was prescribing the medicine. How it would help me. What was causing my jaw to hurt.
He shoved the tool in my ear. I asked nicely if he could be a bit more gentle on the other side and it was met with sarcasm. He replied, «How else do you think I can see what’s wrong with your ear?»
I currently have a double ear infection. He prescribed me two ear drops and pills to relieve my pain.
Unilocal Challenge 31 day challenge: ¹⁸⁄₃₁ Say What?!

Love this Access Clinic. When someone in our family gets sick and we can’t get a convenient appointment at our regular doctor, we love the Access Clinic. We simply walk in and get seen by a doctor rather quickly. My husband and even our 3 year old daughter have gone to Access Clinic. Dr. Thompson is really thorough and knowledgable. He’s the doctor we’ve seen the most. We really like him. We’ve worked with another doctor, too. He’s good, too, and friendly.
This clinic is pretty convenient being in Longs. After the doctor prescribed our medication, we were able to pick it up just a few steps over at the Longs Pharmacy. Can’t beat that.
If it does get busy, there are only a few chairs to sit and wait. It really is a SMALL clinic, but it gets the job done!

I am going to be the first non-​5-​star Unilocal reviewer for this place and I am sorry to say that I did not experience the wonderful, caring, friendly environment the other Unilocalers have… maybe the girl at the front desk working today had a bad attitude because she had to work on a Saturday? Maybe she was pissed because her favorite brand of cat food did not go on sale? Who knows… but it sure showed in her annoyed-​looking expression and impatient tone of voice (read: don’t bother me, leave me alone, if I could sigh I would, I hate human-​kind)
I reserve one-​stars for really bad, awful, rotten and crappy experiences. I was torn about giving this place a one or a two but since the abrupt, snooty attitude scared me out the door without even stepping foot into the doctor’s office I gave them a one. I was tempted to tell the madam-​of-​the-​haughty-​desk that her ‘tude sucked but decided not to spoil the rest of my Saturday.
BIG FAT F

Unilocal 365 Challenge #120/​365
I am sick as I write. I sound like a walrus barking hoarsely as I write too.
This simply means I have the double case of the cooties that is very miserable especially when I cannot exercise but only wheeze and bark.
Anyhow, I have no idea how I got these cooties but that something felt out of sorts last week. I talked about it with my co-​workers that I felt like I was coming down with something but no sniffles, nada.
Then, comes Friday morning… sore throat.
Saturday, I went hiking up to Makapuu Lighthouse and thought the beach /​hike would make it better.
Waimanalo Beach Park worsened it because it was windy and everything started plugging up to where I probably looked moronic breathing with my mouth open.
Sunday…I felt I was going to die and stressed that I needed to go to work the next day because my boss was returning from leave.
So, I opened up my trusty iPhone and looked up Access Medical hoping the Ewa Town Center would be open on Sundays (they weren’t). BUT, the Mililani Center was open on Sundays!
I dragged myself out of bed and drove there because my family was at church.
I walked in and thank goodness, my informaiton from the Ewa Town Center location was in their system.
There was only one person ahead of me.
The Physician Assistant called me in afterwards, took my vitals and presecribed me antibiotics, cough medicine and ibuprofen :) He also called it in to the Ewa Town CVS Pharmacy in Longs.
Note: This is not my primary care physician. This is an Urgent Care Clinic recommended by my physician because his office is not open on the weekends and there are times where his schedule may not be able to accomodate me on a same day visit for colds /​sickness, which is where Access Medical Clinic comes in.
I’m guessing the waiting time depends on the people ahead of you because it is a walk-​in clinic (first come, first serve) for all non-​trauma related issues. If you do have trauma issues — I am pretty sure you will be heading to the ER anyways.
Overall, my experience with the Access Medical Clinic Mililani location was excellent. The receptionist was very pleasant and patient. She explained thoroughly without being long-​winded the process to myself as well as other patients regarding payment and insurance billing (thank goodness I have dual coverage, so there was nothing out of pocket on my part).
Recommendation: Very recommended especially if you live around the Mililani area and need to see an urgent care provider on the weekend. The plus of having this clinic in Longs is the fact that CVS pharmacy is right next door to where you can wait to pick your Rx or have the provider call in your Rx to the pharmacy of your choice.
Five Star for overall services and caring attitude.

So this is now my THIRD visit to Access Medical Clinics within the last 32 days… that’s something that I’m definitely NOT proud of lol… I’m a nurse but I HATE going to the doctor!
Read my previous review to see parking/​facility/​general notes about this place.
I was STILL coughing up mucous from having lovely bronchitis for OVER a month, but towards the end of the month I began to have ear pain and muffled hearing… oh yay an ear infection now. Lucky me! I tried EVERY home remedy that I could think of… literally!!! I was SO not going back to the doctor… but after having muffled/​little hearing and pain for a week and a half… I think my co workers grew tired of hearing me complain about my ear and they also grew tired of me asking for other home remedies that I didn’t try.
Sooooooo since ALL of them told me to go to the doctor… I finally did. Final verdict? Acute otitis media=ear infection. Got my antibiotics and was on my way.
Front staff is exceptional. They get VERY busy at the Mililani location and the ladies at the front always keep their cool and remain professional, friendly, and NOT irritated.
The doctor I saw today was Bryan Yamashiro. I absolutely LOVED HIM! He was VERY friendly, professional, thorough, and a pleasure! He didn’t rush the visit and even commented on my previous visits and asked about current symptoms etc etc. He was surprised that I was STILL coughing up mucous (albeit finally clear) and asked how previous medications had helped me. I really liked how detailed he was… but he was efficiently detailed, now «slow». He got patients in and out rather quickly!
Soooooo I’m still finishing up my antibiotics and can finally hear in my left ear (YAY!)… and hope to stay away from the doctors office for a few years! Literally lol! (well, for «sickness» that is)
I’d still recommend Access Medical Clinics if you’re in need of urgent care (again they accept a variety of insurances and the fee if you’re not covered by insurance is reasonable at $ 68)… and if you come across Dr. Yamashiro OR Dr. Kubo — you’re in good hands!
And Cookie Corner is right next to Longs so after you go to the pharmacy grab a chocolate chip cookie… mmmm… :)

This is a small clinic located inside of Longs in the Mililani Town Center. I wouldn’t have even guessed that it was there.
The husband came here after he was unable to get an appointment with his regular doctor for a toe injury. It’s great because they take walk-​ins & everyone knows how hard it can be to get an appointment sometimes.
The wait was a bit long, but the receptionist offered to call us on our cell phone when it was our turn. That was cool because we could walk around the shopping center while we were waiting.
The doctor on duty was very friendly & professional. Due to the limitations of being a small clinic, he referred the husband to a specialist & even called to make an appointment for us.
I will definitely come back now that I know they accept walk-​ins. This place could really turn out to be a life saver if I’m sick & can’t get an appointment with my regular doctor.