Uncle Bob’s Self Storage

My company has several units at this facility. Leo and Julio are more then attentive to our needs and go above and beyond for us. When deliveries are made that are time sensitive the staff is very prompt in contacting us. The staff is always professional and extremely friendly. The facility itself is immaculate and restrooms are always clean. Working alone as a female I always feel very safe and secure when I am here. I would highly recommend this facility for any corporate needs.

I have 3 units at this location. Throughout CT, I also store at a Westy and an Extra Space Storage facility. Uncle Bob’s Milford is by far my favorite! The staff goes out of their way to provide assistance. Leo, Julio and Lauren are extremely attentive, helpful and friendly people.
The facility itself is kept in pristine condition. They have packing supplies for purchase, fairly new and easy to maneuver carts and a spacious loading dock to accept large shipments (they accept small shipments too!). I feel safe at all times.
I highly recommend this facility. Storing with Uncle Bob’s has been a very convenient and pleasant experience.

We left Public Storage and moved to Uncle Bobs while it was called Westies. We liked their location and cleaner/​brighter surroundings. We now realize we made a big mistake. Their hours of operation are limited and ridiculous. On Sunday they open at 11 AM… during the week they close at 4 PM… they have more holidays than an European country!!! Don’t they know people work? We are moving as soon as we can. Very inconvenient!!!

Staff was very professional and courteous. Manager is very helpful with every need. This place is immaculate and looks more like a high end hotel than a storage. The music playing throughout the property is a nice touch. I would recommend this to anyone who needs to store their valuables. Top notch service !!!

Poor service from day 1. When I moved in we were rushed to unload my belongings because the attendant «wanted to go home». After asking us to hurry, I did not have a lock… same attendant offered to let me purchase one and said he would put it on my unit while he was making closing rounds (assuming to speed up his closing time). Excellent offer on his behalf but when I returned 2 days later to grab a few things the unit was unlocked and no lock had been credited to my account. Probably a bad call to trust the guy but he was wearing a suit so hey, why not. Next situation was half my fault, a month had gone by and I could not find my key for the lock. Hoping they had a master for the keys that they sold me I went Into office to inquire. I was told there is no master and there was a $ 25 fee to use their bolt cutter…$ 25 dollars! To just buy another one of their over-​priced locks. I asked if I could bring my own bolt cutter for MY unit and MY lock but the woman said absolutely NO. «You could go cutting Into other peoples units.» Right, like it would be so difficult to have you walk your ass up to my unit with me and watch me cut MY lock to get into MY stuff. Kinda not to mention they gave me a unit in east Mongolia in the first place. Ridiculous.