Milford Getty

Ray runs one of the most honest mechanic shops in Milford. Service is always professional, reasonably priced and complete. I’ve never had to return for an recurring problem. He fixes things right the first time.
The waiting room isn’t very comfortable though. Best to leave a phone number and head over to the Honeydew next door and wait.
Gas is full service so slightly higher prices but so is the rest of the town.

Went in for a sticker, the bay was empty, a large man finally came and asked if i needed any help. Then he told me there were 2 cars ahead of me after sitting there 15 minutes. Several other folks walked by but never asked if they could help me. Clearly not looking for repeat customers. Don’t go here unless you like being treated like the enemy!

Milford Getty, now BP is owned and operated by this gentleman named Ray who is as stand up a guy as I’ve ever dealt with. My family has been given him our business for years and trust him completely. I recently brought my SUV into Lexus for a factory recall and while there they gave me an estimate for brakes. They recommended new pads and rotors for the rear brakes and they’d resurface the front rotors and put on new pads. Ray beat their price by almost $ 500 and replaced the front rotors as well.
When I needed new tires Ray got me the best deal he could and then threw in a free oil change and two free tire rotations. He even offers to give you a ride to where ever you want to go when dropping off your car so you’re not stuck there or relying on anyone else. For a guy who appears super busy every moment of every day he gives each customer a personalized experience and same day service. We all need someone we can trust when it comes to our vehicles and this is the guy for me and my family.

I recently took my truck here to have a clutch replaced, since a few people recommended it, and I intensely dislike the local Ford dealership. I had expected it would be a little cheaper than the dealer, but that wasn’t why I went there.
The original estimate was for $ 1500, and the final bill was $ 2000. I know that’s why the initial quote is called an estimate, but I was still surprised by the final cost. But what really disappointed me, and the reason I’m writing the review, is that they didn’t even get the repair correct. I went to drive the truck and knew instantly that it wasn’t right. The clutch is hydraulically operated, and it felt like the air hadn’t been bled out. In the end that was what they found, but Ray tried to convince me that it was supposed to feel that different, and it was just because the clutch was new. He told me to drive it for a week, and if it wasn’t right he’d take care of it. The truck was barely driveable, and the next day wouldn’t disengage at all.
I brought it back and he had the mechanic replace the master cylinder again, this time with the slave cylinder as well. This was at his expense, not mine, but I feel I’d already overpaid at this point. This belief was confirmed when I asked a different Ford dealer for a price to do exactly the work that was done here, and they said $ 1400 – 1500.
So in short I think that Ray is honest, but his mechanic is terrible. And Ray was too quick to dismiss my concern that it wasn’t repaired correctly, and even when he drove it himself he said it was normal. It was so bad that it was unsafe and nearly undriveable, so I don’t know how he could have had that opinion.
One last note: This station just changed their branding to BP, but I don’t know what the official business name is now.