Jazzi’s Nail

This place is right around the corner from my house so I decided to give it a try with my young daughter the other day. The women seemed irritated and inconvenienced to say the least. They barely spoke any English but felt free to converse amongst themselves the entire time without even looking up at patrons. The lady burned my nail to the point of me wincing and saying «ow!» and all I got was a glare and eye roll. When another lady was ready to paint my daughter’s nails, instead of speaking to me she came up behind me and slapped my arm to get my attention. On top of all that, the job they did filling my acrylic was AWFUL — very thick and sloppily done. One chipped and another broke off altogether within five days. On top of all this, it was the week of CHRISTMAS! Come on people!!! Too expensive as well. Will never return.

Only two salons in NH are listed as a SNS nails salon. This is the colored «dipping» powder. The process has to be done correctly. This experience was horrible and the tech, Nina, said she really did not like it. She blamed the failures (spending an hour trying make one nail dry correctly) were the fault of the product. I called the CEO of the company and all of the powders are alike. The process has to be precise. Nina insisted on putting Sellac top coat with UC light on the color. This peeled off the next day. The following day I went back to get my money back, and she refused. I will never return.
I ended up going back to the original salon and having my nails done by the tech who was on vacation before. This process does not use light is does not permeate the room with harsh chemical odors. Few people do it, but the powder color holds up better and does less damage.
Filene’s Nails is not a class act. They said they would repair the nails, but having spent an hour two days before, I did not have all day. It’s the technician’s problem and not the product. I find this to be a problem with nail salons; they never admit to ever making a mistake or being careless in their work. Maybe it’s cultural, but it is a problem.
They refused to refund my money back and I will tell everyone I see to not go there. I will inform the BBB of their bad behavior.

I want to love this local nail salon but after giving them three chances to give me a decent pedicure… I give up! The good stuff: great location, easy parking, staff welcomes walk-in’s, foot spas are scrubbed thoroughly with each use, and cheery (but run down) décor. The bad: sloppy, skimpy application of polish, unapologetic cuticle trimming that draws blood, and the cost ($ 25 for a bare bones pedicure that has a $ 5 up charge for callous removal.)

I can’t even believe how rude one of the women here was to me and my friends. I called ahead and made an appointment for 3 of us. When we arrived she insisted we had not made an appointment and I knew I’d called. Then she said I had called but we would have to wait 30 minutes so we agreed. We returned and she started again about how we had not called. My 2 friends got their polish changed and I said forget it because she was so rude. The other women were even embarrassed for their coworker. I was surprised because so many people like this place… they also pushed my friend to pay cash.

I decided to give them a try since my salon is in Amherst and this one was closer to my house. AWFUL! Gave them 3 opportunities, last one was today.
The place is owned by 3 sisters but only one of them has any competence to do your nails. They charge you 40 dollars for a Deluxe pedicure, in which they wrap a horrible gel around your legs that goes in super hot and gets super cold in 5 minutes — you just feel like yanking the towels off after 3 seconds. My toe nails were cut too short on one foot and not so on the other, so if you look at them, they look like they belong to 2 different people.
My gel nails were a disaster after another. The first time, because the se was done by someone else, they bashed it (I only needed a fill) and said that I MUST remove the whole thing and put in a new set. Hmmm. ok. The set she put in was so thick, I gained weight. The nails were uneven and she did not take the time to clean underneath them so all the gel «stored» there stayed. Two weeks later, I go back there, they give me the SAME line — that I needed a new set because the one I had was BAD. When I reminded her SHE was the one who did it, she came out with «your nails grow too fast» line. I insisted on a fill rather than a full set and asked her to fix what she had done to start with. At the end, not only the nails were AGAIN sloppy and terrible, she had the nerve to charge me for a fiull set $ 35.00 instead of the $ 18.00 for a fill because she «had to fix too much». Unbelievable!!!
DON’T WASTE YOUR MONEY!
Ah and they get mad if you include the tip in the cc payment — they don’t want to pay taxes on it.
NEVER AGAIN!

The girl did a great job on my pedi, was super nice and professional. The prices are really good for the service you get and the location is bright, sunny and clean.

This is the only place my sister and I will go to — and she drives 30 min to meet me here once a week.
The girls are super nice and very friendly, and they always do a great job. We’ve never had a problem and our nails last a lot longer than from other places– we get the gel…
Place is clean and nice– sometimes they get pretty busy and we have to schedule, but a lot of times we can just walk in.

My sister has been going here for 2 yrs. She has always been very happy with the owner and his team. Very professional.