Pat’s Tire & Auto Repair

I dropped off a set of wheels and tires here to be mounted/​balanced. I was quoted a price over the phone and again at drop off. They told me to come back in about 2 hours. 90 mins later I got back in my truck and was on my way to pick them up when I got a call to say they wouldn’t be done today and I’d have to pick them up in the morning. I was a little upset but not a huge deal. Then the manager calls and says that my price would be $ 60 more than quoted. I went a picked them up and went to another store. $ 150 to mount and balance made them $ 60 more than chain stores like Discount Tire. The reason for the negative review is the manager had every opportunity to correct the situation but chose not to. He could have said, hey you were quoted a price which was our mistake, we’ll do it for $ 90, but next time it’s $ 150. The additional fee was BS anyway, he was crying about how they were high end wheels (they weren’t) and they’d have to be more careful. Which means I guess they aren’t careful normally. You can pay less and not have your time wasted elsewhere.

I was in a time crunch and needed an alignment for my Malibu Maxx. Pat’s came through for me with a great price, great service and a wonderful staff!
I’m satisfied with the work Pat’s Tire did for me and I have already recommended them to some of my friends.
Many thanks,
James
Choctaw, OK

I always had a hard time trusting auto shops but this one was different. They took care of me and there are no hidden cost. I took my hour lunch and waited to get a alignment done. Found out they couldn’t do it until 30 minutes. I couldn’t wait and told them tomorrow would be fine, the mech told me he could take me back to work while they work on it. Long story short I got the car a couple days ago and while driving back the car was over heating. They charged a diagnosis for 45.00 to check the pressure on the radiator. Didn’t charge for the labor or hose they needed to replace. I also added a oil change which they threw in free inspections. Everything came out great and I feel great coming here. I would recommend anyone for this great experience.