Chili’s Grill & Bar

The great thing about Chili’s is they are open later than many of the local establishments. So I give them props for that. Let’s also be honest, their chips and salsa keep me coming back for more.
That being said, their food is only so so. Service is hit or miss. Cleanliness is also about a 3. So a three star rating for Chili’s is as it says: A-​Ok!

It’s a chilis. Super busy on the weekends with families and small get togethers, but always friendly staff. Definitely get the pasilla chicken. Only 410 calories and really excellent flavors! The quinoa that comes with it is over spiced so maybe see if they can swap it for something else. Tito’s punch will be my new go to drink!

So, I seldom go to Chili’s based on some poor food, service and quality I had back home in California at several locations. That being said, this was a pleasant surprise. I don’t eat meat, so Chili’s is hard to find anything that I’ll eat and enjoy. They had cheese enchiladas that were far above what I had expected. The service was also great, and the building was clean. I would go back again.

Say they are open til 11 end up locking their doors at 9 pm. That’s real nice of you, thanks.

The food is decent/​mediocre. However, I order takeout for my patients at work almost daily. These guys forget items, have sent a completely raw hamburger when requested well-​done, and never send ketchup with their fries when the ordering system says that they will. I write in notes PLEASE SEND KETCHUP, and still no ketchup.

I go there a lot because Angela the bartender/​sever is great. Good beer and margaritas and standard chiles food

I love this location. There are almost always spots open at the bar, and the bartenders provide really really good service. I also like how you have payment machines on each table, so if you need to leave, you don’t need to wait for a ticket to be dropped off at the table.
The Presidente Margarita’s are excellent, as well as their Chips/​Salsa/​Guacamole.

I typically don’t care for Chili’s, but gave it another shot on a whim.
I had the Prime Rib Fresh Mex Bowl and damn! I was pretty dang happy with it. All the ingredients melded together so well. I do wish the meat was of higher quality, but meh — it’s Chilis. It was a tasty meal on a bargain.

Chili’s is our go to spot, my mom lives in the area so we stopped by because we were starving. The food was fine as usual. (Well except the onion rings they were super soggy and oily) Our server was great. BUT the hostess was a real jerk. I don’t know his name but we went in on Halloween night around 5:30 and we walked in, and he was standing at the little station playing around on his phone, he literally didn’t even look up at us. 2 minutes later he finally acknowledged us and told us we could wait or sit where ever we want in the bar area (we chose the bar area) …which leads me to my second issue. it was soo dirty, the table, the glass divider, the menus, the seats, and the tablet… those were all sticky and Dusty and disgusting. It was the kind of built up over time dirty, not the oh I’m sorry it’s been a busy day kind of dirty. I also saw a couple fruit flies by the bar… which made me lose my appetite so got a doogy bag and fed my dogs the rest of my food. I won’t be back to this location. Oh and by the way when we were leaving the jerk hostess and a waitress must have been having a great conversation because they didn’t even look up at us when I said «thank you have a great day» ugh. Rude people.

It’s a chain, and while some of the offerings are tasty, the fare is u exciting at best. Enough said.

Chilis is Chilis. Does anyone really review this place based on food or do they just share a good or poor experience?
The food is good, the service was alright. My waiter was one of those servers that doesn’t want to write down the orders, probably because he’s been doing this job too long and feels pretty confident about his trade.
But… He got 3 of our drinks wrong and was constantly forgetting things. Like limes, ketchup, oh and to refill the drinks.
Another server and the manager helped him out. We had an 8 top table, so we were a decent sized group.
Chilis isn’t my favorite. Mostly because you’ll stink like the food for the rest of the day. But overall it’s usually a safe bet.

The food is good. But they just screwed up the menu. WHO GETS RID OF CAESAR SALAD?! REALLY? The most conjoined salad ever and they removed it from the menu. Who ever was in charge of changing the menu needs to be fired. Also the Monterey chicken just got taken off too. This is a sad day for this franchise.

I just sat through the worst example of customer service in the mainstream restaurant industry that I’ve ever experienced.
Beginning with waiting several minutes to even be seated, our server seemed to have listening issues. He brought a drink we did not order, which we agreed to absorb it out of a desire to be good-​natured, and split it between 2 of our checks and agreed to share it. No proactive offer from the waiter to try to make things right with that … we solved it ourselves and saved him the trouble.
Fast forward to getting our food, and we had an Incomplete order come out for someone in our party … it was missing the biggest, most important side. When we asked our server about the missing side. he claimed the entrée didn’t come with the side. We were forced to argue with him and eventually went back up front to retrieve a menu just so we could prove to him by pointing out the actual text on the item that the meal should have come with the side.
He then brought the side, but wound up charging it as an extra item on our final check. At that point, we had to seek out a manager and argue with her to finally get the final bill accurate.
The manager felt like her job was done after several minutes of debate when she adjusted the bill to be accurate. No offer of doing anything extra to apologize for wasting our time and ruining our dinner by requiring us to jump through hoops of fire for most of the experience just to get what we ordered and to be charged the right price for it.
In fact, we never heard an apology even verbally! Both server and manager appeared to be annoyed and put out more than apologetic. Neither demonstrated a willingness to help or admit any fault.
Not only will we never be going to this location again … we will never so much as set foot into another Chili’s. I hope failing to comp the screwed up meal was worth all the lost dollars from our potential repeat business, guys.

So my husband and I came here because we live across the street. The service sucked and food was mediocre. But we decided to give them the benefit of the doubt and go back. And again, the same situation. So we thought the third time was the charm. This time, we did take out. I got the appetizer triple dipper with the buffalo wings, chicken crispers and the sliders. I asked for ranch and honey mustard. We got our good and my crispers were cooked waaaay too long. My sliders buns were so burnt I had to rip off the edges and instead of the sauces I asked for I got blue cheese and ranch. At least I got my ranch right? So we will never be returning here. And just like any other chain, they could care less.

It wasn’t very busy on a Monday night. Several games were on the TVs. We requested a booth and there were a few available.
The bathroom was a little messy.
I ordered four sliders. They were good – mini burgers topped with chopped bacon, American cheese, grilled onions, pickles and ranch dressing with soft buns. Great fries, but only enough to last for one burger.
My husband had the shrimp fajitas. There were several toppings – grated cheese, guacamole, salsa, sour cream, etc. but no beans.
Basic food. Good waiter.

Fort Union Chili’s used to be the spot. They have made commendable strides in an effort to stay relevant. However, I can’t help but wonder if it was all necessary. Did anyone ever stop going to Chili’s? I don’t remember the last time I came to Chili’s and didn’t have to wait.
Frist, I love what they’ve done to the bar. They added better TVs, upgraded the lighting and got rid of the nasty bathroom tile tabletops. Now if they would just change the channel to the game you want to watch…
I still can’t decide how I feel about the new tablet-​like system placed at every table. I think it is more of an advertising distraction than anything. You can now play games (for a sneaky fee), order food, and pay your bill at the table. The downside is less human interaction. The upside is you don’t have to try to track down your waiter for the bill.
I’m a bit puzzled by the new menu. They are going with a «fresh» theme. The staff is even wearing t-​shirts that say «fresh is happening.» Personally, I have noticed a steady decline in the overall quality of the food at Chili’s.
They still have most of the favorite menu items, but they just don’t taste as good. With the new shift you can expect smaller portions and slightly higher prices. The «fresh» aspect seems to translate to fresh produce and it stops there. They have added bolder seasonings, fresh lettuce, lots of fresh onions, and even artisan dill pickles. Consequently, this spin is more like putting lipstick on a pig as the meat, appetizers, and desserts are all noticeably frozen, precooked, and re-​heated.
Chili’s burgers used to be delicious and juicy. It was hard to find a better burger even at a steakhouse. Now they offer a bigger variety of burgers with lots of things on them, but the quality of the meat can be found in the freezer section of your grocery store in the preformed patties.
The boneless wings are one of my all-​time favorites. This time they tasted like the Friday’s wings from the grocery store. Again, there is more variety and new swanky sauces, but the quality is gone.
Our latest visit to Chili’s made me sad. Fortunately, this was the first time ever that no one around me ordered the fajitas which always assault my nostrils and embed my clothing with an unwelcome and strangely lingering wreak. Sadly, my aromatic victory was doused by the somber realization that the go-​to consistently reliable Chili’s will now only be found in fond memories. Good thing there’s still chips n salsa!

I have purposely stayed away from this location for some time now due to awful service, however today we stopped in and I’m so glad we did. Chris our server was so awesome, not only to us but everyone in the bar area. He even changed one of the tv channels to accommodate a mother with small kids with her.
He was very attentive. Very polite but not stuffy. He was a real person with us. Food was perfect. Drinks never got below half. Awesome job at changing my opinion of this location.

Marinara was cold for appetizer, just like last time. My chipotle chicken tenders were very poorly coated. Bartender who took our order was very polite. We sat very close to the kitchen sounded like a zoo shit show going on in there. I’ve never seen so many employees come out and sit at the bar while in uniform and obviously on the clock. This place is one of those stops to make late at night because nothing else is open. Wish they would clean the store up

During pretty much all of our holidays to the US, at least once or twice we will stop at Chilli’s :) We really like the food and almost always it has good food and service.
This time however, we were not too happy with the service. We had some people sitting on the other side who came later but got their food quite a bit earlier than us. Also the staff was not too friendly/​attentive. We normally love the service compared the lack of service we typically have in Holland, but this night we were reminded more of holland…

It was late in the evening. we drove the whole way from down south to park city and then to Midvale so we decided to have a quick dinner with some margaritas.
It is a regular Chili’s venue. expect regular décor and menu. We decided to go with a special deal — 2 main courses and starter to share for 20 dollars.
Whenever I am around in US I expect a really good service compared to service we get here in the Netherlands but I was unpleasantly surprised with a very mediocre service. Waiter didnt pay too much attention to us and after asking him where our appetizer was he said that it was very busy in the kitchen. I understand busy… but I dont understand how 2 other couple who came later than we did, got their appetizer (same one) before us… The food was ok in the end, but there are tons of places with better service to choose from.