Midas

I’ve had several great experiences with the folks at Midas, to the point where I’m inclined to leave a review. Early this year I was behind on my state inspection, called around everywhere to try and get it done, everyone was booked or couldn’t take me in for a week out (this was right after the new year). The Midas folks took my vehicle in and it was done within an hour.
Recently another experience they helped install some after market shocks on my vehicle that I had already purchased. Most other shops won’t touch aftermarket parts, but worked with Brook at the shop and they had me in and out within the day.
Very nice folks, will continue coming here for my other needs!

Went there to have a timing belt a water pump replaced on a 2005 Elantra. It was about 1:20 pm. I asked if they would get it done by this evening they assured me it would be ready by 6 pm. Well 5:20 rolls around and guess what. I get a phone call telling me that he is still working on it and that it will be done in the morning hopefully by 9 am. So, after no phone call by 10 am I call them and ask if it’s done. She tells me it will be done in 45 minutes and I can head up there in a bit to pick it up. So, you flat out lied to me just to get my car in there. That alone deserves 4 stars taken off this review. Your lie caused me to not have a car all night and morning.!So, I catch a ride up there to pick it up and head inside. When I finish paying she says he’ll pull it up front for you and give you the keys. So, I see my car go by and park on the other end of the garage in the rain. Was he test driving it or running to get lunch in it because he got out and walked to a different car instead of giving me my keys. So, I ask a guy in the garage if it is ready and he says it is. So, I get in there thinking the keys are in there, but then he finally walks up and hands me my keys. Doesn’t say thank you or anything. Unless he mumbled and I didn’t here. Sketchy place with awful customer service. I won’t be back.

Scheduled an appointment in February for a state inspection easily online. Was promptly checked-​in and seen at my appointment time. Impressive considering that it was the last day of the month.
I needed one part to pass inspection and I was brought to my car and shown exactly what needed to be replaced. I was also shown things that I should get replaced to maintain my car, outside of my inspection.
Overall, I appreciate the honesty of the employees here. I love how they showed me what needed to be replaced and were honest with me about the parts that could wait. Will definitely be coming back!

Major rip off!!! Go to jiffy lube! They over charge and charge you for stuff you don’t need!

I’d like to start this off by saying that I (almost) never go to «chain mechanic shops». It’s just not my style and I usually get effed over like at Merchants tire where I have only ever experienced a lot of rudeness. I came in this past Saturday and almost every shop I passed, 8 in total, were closed. It’s not like I was driving around at 9pm on a Saturday either, it was 1 or 2pm timeframe so I was like wtf? Anyway, a lot of my gauges and lights decided to go haywire so I brought it in. They were all extremely nice and understanding. They got me within 20 minutes of being there and started work. They offer a monthly pay up to 6 months which I thought was amazing especially with how expensive car repairs are! Of course I took that option because otherwise, I would be out about $ 400 bucks. Anyway-​they close at 4 but, they stayed until almost 5 replacing the part which I thought was amazing of them especially on a beautiful Saturday in the summer. They said that my car was still acting weird and if I could bring it in. I dropped it off on Monday night and today-(tuesday afternoon) They called to let me know everything is good and they even replaced some faulty terminal I had which I thought was really nice of them. I may or may not update this depending on how my car acts this week but, i’m really excited about the prompt service. They’re also close to a lot of places in case you get hungry/​thirsty which is great.