Bojangles

Today the food and service was great. We said we would give it one more try after the last few times being awful. Keep up the good work and we will keep coming back!

This location has stepped up its predictability and service. I have returned quite a bit since opening. It is still somewhat hit or miss though. Some times the bacon is awesome, absolutely awesome, absolutely crazy perfect and other times it is greasy and limp. The same is true with the biscuits, some times they are nastily slopped in grease, sometimes they are way to dry and sometimes they are perfect. Over the last year though they seem to be getting better in their speed and service. It’s the Bojangles closes to my house, and I drink quite a bit, so I can obviously be found here going through the drive through Saturday and Sunday mornings to cure my hangovers.

Stopped here to Bojangles first time since they returned to the Richmond market have not missed anything, food just OK not like I remembered, Tonay at the register was sweet and professional, the other four employees were standing in a cluster at the service line and stopped filling our order after placing the chicken on the plate and was rude and angry when Tonay asked them to finish the order then gave us dirty looks for interrupting their moment after we got our food finally we had to ask for our drinks and they looked at us like we were trying to steal drinks when it was obvious we did not have them since we had been standing there the whole time, other customers have been waiting on line as we ate just to place an order with no employee at counter, while the employees are sitting in dining room talking.

Delicious fried spicy chicken breast on a flaky and buttery biscuit. Can we say heaven? And you have to get a BoBerry biscuit with extra icing… I could eat here every day.

I’ve tried this location and the one on Hicks, and have yet to be served ‘hot’ chicken. It doesn’t matter if their busy or not, it’s never hot. They need to fix this or they won’t last too long.
We prefer Popeyes down the street. The chicken is always hot and fresh, plus their sides taste better.

Stale food. Wrong drink. Loud profanity from workers. Workers disappeared when we were ready to order.

Good little chicken place — nice to see it back in RVA!
While I generally prefer Ukrop’s/Martin’s fried chicken (mostly for side dish and dessert related reasons), Bojangles’ chicken is pretty good. I particularly like the spice associated with it; it tastes like they marinate their chicken in a combination of buttermilk and hot sauce, which gives it a great kick compared to the fairly bland competition at KFC. It also is in the meat itself, under the skin — they do not rely on the breading alone for flavor. Score one for Bojangles.
Sadly, their sides are fairly limited (french fries, «dirty» rice, green beans, etc); decent, but not extensive. I’d say the options at Popeye’s (jambalaya, cajun rice, red beans, etc) are both better and more extensive. Score one for Popeye’s.
Another detractor for me is the limited dessert menu (I have a wicked sweet tooth, so this is an embarrassing showstopper for me). As best as I can tell, their best dessert is is a «BoBerry Biscuit», essentially the same biscuits that they serve with dinner, except with blueberries and lightly iced. Okay at best. We got 6 with our dinner combo for $ 2.49 and I’d say we overpaid. Score one for Martin’s.
On the plus side, their tea is pretty darn good. I am a huge fan of the tea at Chick-​Fil-​A, and I’d say that the tea here is just as good, if not better. The tea at CFA can run the spectrum of sweetness, at times crossing into too sweet; the tea here was a good amount of sweet without turning into a brown simple syrup.
In summation, Bojangles’ chicken is good, but that’s about where their edge stops. It looks like they have a decent looking breakfast menu, along with several good looking sandwiches, so I may be back to try some of those. That said, not sure if the chicken alone is worth a repeat visit. We’ll see.

Gosh, my inner fat kid was super excited to hear that Bojangle’s was opening on my side of town. Their cajun filet biscuits are just as I remembered from when I lived in Raleigh.