The Car Store

I went to this store to test drive a vehicle I saw online. I really liked the car (in spite of the overly aggressive salesman). I was ready to talk numbers. However, I had to ask repeatedly to see the Carfax on it. The salesman was gone for a strangely long time to print it out. (First red flag). When they finally printed it for me, I noticed the icon on the first page indicating it had been in an accident. However, the page that gives the details of the accident was «mysteriously» not included. To put it simply, I had page 1, 2, and 4. The 3^rd page was missing… (2^nd red flag) After I pointed it out to the salesman he acted shocked, and went to have it printed out a second time. I then received all 4 pages. And there it was on the 3^rd page that the car had indeed been in an accident. The accident was reported as minimal or minor, and may have been as little as a dinged bumper. My salesman then called over his co-​worker to «explain» Carfax. My salesman claimed he didn’t understand how to read Carfax, and that his buddy would explain it to both of us. The salesman didn’t realize it had been in an accident, blah blah, etc… If you can read in English, and understand a big icon that looks like a warning sign, you can read Carfax… At this point I was done.
The funny thing is that I may have been willing to buy the car despite the accident if they were upfront about it. But, I know longer trusted them, and did not want to give them my money at that point. They tried to talk to me about other cars, but It was too late. I let the salesman know my concern about the missing page and that I didn’t appreciate it. I’m honestly not sure if it was him, or maybe his boss who left out the page. But when I mentioned it to him he reassured me that everyone there has the utmost integrity. In my experience, if you have to say «I have integrity», you usually don’t…
I felt responsible for letting others know my experience. If you go in and have a great experience, I truly congratulate you. At least my conscience is clear that I warned you ahead of time, and I get to keep my integrity. ;)

Without a doubt the best car buying experience my wife and I ever had! Cody and Jimmy were great to work with!