Clark’s Good Housekeeping Appliance Service

they have been serving our home and our business for 15 years! wonderful staff and quick service!

I would have given them a zero if possible. Called them about my 4 year old Samsung washer not spinning the clothes properly. Came out a week later, guy called office and told them what he thought was wrong. Almost 6 weeks later I had not heard from them called several times and finally was told the part has to come from the factory. Then when we finally got them out, discovered the wrong board had been ordered. They reordered board but we had to call a week later to get them to come out. Board was not the problem. Seems a quick test of the drum would have determined that the bearings are most likely shot. After going 8 weeks with no washer, and poor to no customer service, we are told that a simple rotation of the drum would have told tech what was wrong.. Since we are selling home with all appliances, this would have been good to know 6 weeks ago. Worst service ever!!! Can’t believe they were referred to me by my local Lowe’s.