Wade Odell Wade Padded Van Svcs.

We’ve used Wade Odell for a few moves and the entire team was very nice to work with, reliable and highly professional. With each move, the crew worked very hard, loaded and unloaded the truck quickly and were a pleasure to deal with. Highly recommended!

Recently used WOW for our move from NJ to MI, great service and courteous and careful crew on both ends. We did our own packing, but they handled everything great and weren’t critical of our work. All the furniture items were blanket wrapped and handled with care. Nothing was damaged and although I’m still searching for my office waste basket I’m pretty certain everything was delivered. Salesman was on the button with his estimate of total weight and the office staff was extremely helpful with all my questions and changes to the move items. Thanks WOW!

My wife and I use Wade Odell Wade to move from New Jersey to Florida. The salesperson was direct, accurate and forthright. Before the move, he and his staff assisted me and answered questions many times. Due to illness, I had to reschedule, twice, and that too was no problem.
One set of staff did the loading in NJ. They were fast, efficient, careful, respectful and did all that we asked. A different set of staff did the unloading in FL. They were also great at their jobs.
Bottom line: no boxes were missing, nothing was damaged, no extra (unexpected, last minute) charges, My wife and I were very pleased with our the entire move. We would heartily recommend W.O.W. to anyone who needs their services.

I have used Wade Odell for 4 moves over the past 3 years. Three of them were local, full house moves and the other was to move my son from New Jersey to Atlanta, a long distance move. I dealt with Chris Finno all four times and found him and WOW Movers to be professional, accommodating and fair. Each time, Chris came to our house and did a walk through to determine what was to be moved. Each time we received a prompt, written estimate outlining the cost, load and delivery dates and locations and any other provisions. Each time the crew, with the number of movers stated in the estimate, showed up on time, or within an hour of expected arrival with a call to let us know, and each time the final bill was at or close to the price on the estimate. The most recent move actually came in under the estimated price, which was a nice surprise. The guys in the crew worked their tails off, barely stopping for water or bathroom breaks and were all friendly and attentive to any of our needs. As we have some heavy and oversized pieces of furniture, we did have a couple scuffs on the walls near doorways or stairs but they were minor and cleaned up easily enough. I was just happy they managed to get the piece in at all. Overall, everything went smoothly and each time I’ve been happy with the process and experience, or at least as happy as you can be going through a move.
Reading through the other reviews I feel bad for those that had a negative experience. I’ve moved a number of times with my family, both locally and long distance, using other movers before finding Chris and WOW and had varying degrees of luck, damages and problems. Most went well enough but some did become headaches, so I have a good basis for comparison. Some of the reviews made me double check to see if it was for the same company since our experience was so different. I highly recommend these guys and have done so a few times already. I expect we still have another move left in us and will use Chris and Wade Odell again. Since he’s saved in my cell phone, I’ll give Chris a call and, as he’s always done before, I know he’ll call me back. 4 out of 5 because nobody’s perfect.

Wade Odell Wade (WOW) made good on my parents move and reimbursed them for the excess charges. They were above board and classy in their handling of the situation. it’s all we can ask…

NEVER TRUST THESE GUYS! Especially the sales guy Chris Finno and his assistant, Maritza Huther. LIARS!!! The contracted movers they use, did an excellent job, but the staff setting you up are awful, ruthless people. Here’s what happened to us. We called this company on a whim. Our mistake. Never checked references, again, our mistake. Other than the references they gave you in their «folder» which are probably all made up or family members. We were moving from Bergen County, NJ to North Carolina. Not an around the block move. When Chris Finno came out to give us an estimate, he was professional. We told him when our closing date in NJ was and when our closing date in NC was. We made sure we told him over and over again as it was a BIG move. Our closing date was set for July 2 in NC and June 26 in NJ. We said as long as the furniture is delivered after July 2 to NC, all is fine. They told us between July 2 to the 13. Fine, no worries. As long as it wasn’t earlier. He emailed documents over to us to sign and set up. I didn’t get to them quick enough so him and Maritza harassed us to sign them through email and get my credit card info. We quickly did it, not realizing they put on the document for our furniture to be delivered here in NC on June 30^th. We found this out the night before they came to pack us up. We tired and tried to change this and the only option they gave us was that they would put everything in storage and charge us an additional 7K or to have it dropped off early here in NC. HOW? Our closing wasn’t set until July 2. We had on the road arrangements to take a vacation on the way down for the sake of our small children. Chris was impossible and said there was no other options. We ended up having to get down here sooner and move our furniture in early. THANK GOD the people we bought our house from were understanding and let us do this, but the stress of this move was awful. Then we had to live in a hotel near our new home until the actual closing and my kids missed a vacation they deserved. Because of it, I started suffering from PTSD and am currently under the care of a physician. This is not the last they have heard from us. The better business bureau was contacted as was our attorney. One last note, from the time we booked them until the week we moved, Chris or his assistant never called us back when we would call with questions or concerns. Not once. He cursed at my husband the on the phone as did Maritza. DO NOT USE THIS COMPANY. EVER!!! They are LIARS and WILL PAY for what they have done. That’s a promise.

We had used WOW a few times to move in the past, long and short moves. By far this was the absolute worse experience. First the bill was $ 222 more then quoted because they moved our date and never told us there is a difference in days. When the packers arrived, I was supposed to have 3, 1 showed up, eventually 2 more came but they all left by 5 pm. Mind you, we paid for them to pack the house, good thing I did some earlier. Next day truck arrives, small truck, I kept saying last time we moved we had a tractor trailer and that was tight. No we will get everything in and should be done by 5 so that I could drive to the new home and sleep there. Well we finished at 9:40 pm! I had to sleep on the floor with no pillow and a blanket that I keep in my car! I could not get a Hotel room because this was July 3 and I lived at the Jersey Shore! When the truck arrived on Monday the 7^th only the driver was with it, the others were coming one and half hours later they showed up. I was trying to direct them on where stuff should go, but noone listened so I would follow them and make them move items. Things were not put together correctly. Here is the best they broke my wedding picture, it was a 16X20 framed portrait of us. Now I am still trying to get the photoghaper to find it and get it matted and framed. They want to send an inspector, well yes it is broken and the picture is ruined I sent them pictures. They suck do not use!!! The owner Ed still has not returned my calls, great business owner!

We received a quote for a one bedroom apartment in Hoboken with basic furniture. The on-​site estimate was for 6 hours total, including travel time, and two movers for a fair price. We were promised that all of the furniture would be cellophane wrapped and wrapped in blankets for their protection and that our belongings would be carefully transported in a 24 foot truck The move was scheduled at noon to avoid rush hour traffic coming out of Manhattan.
WOW arrived at 1:30 p.m., late but presumably not late enough to incur the wrath of Lincoln Tunnel traffic. Surprisingly, three employees came with the truck. For the first fifteen minutes after arrival, two WOW employees diligently went about their work. The «foreman» then informed that if we wanted, the third employee would also help move our items. We would have to pay for the additional man, but we were advised that the move would go much quicker with three arduous workers laboring instead of two. Happy with the progress the first two employees had made, we agreed to the additional worker in lieu of the anticipated benefit. Quite simply, we could not have been more wrong about our decision.
As soon as the third employee joined the job the pace slackened to a crawl. No less than two lengthy bathroom breaks were taken by each employee over the first hour and a half of the move. It seemed like at least one WOW employee was on his cellphone at any given time. One worker actually walked away from the job, sat on a stoop a couple of buildings down and enjoyed a ten to fifteen minute conversation on his cell phone.
The fact that they were basically wasting time and moving at a snails pace while being paid at an hourly rate (which had just increased by 50%) was not the only transgression. They showed up in a twelve or sixteen foot truck rather than the promised 24 foot truck. This meant that every single piece of furniture and box had to be crammed in to the truck. I realize that you want everything to be snugly packed in a move to prevent jostling during transit but there was no method to the madness. Boxes marked «fragile, dish pack, or this side up» were given no special consideration, nor any consideration at all. They were crammed in, whatever angle fit — sideways, upside down — you name it. A box marked «bottles of alcohol» was turned upside down so they traveled with the bottlenecks on the bottom. Countless boxes of fragile material were placed underneath heavy materials and at odd angles.
Moreover, they did not use cellophane wrap at all. They did not even bring the cellophane wrap we were promised. They ran out of the protective blankets after ¾ of the job. There was no protection for two book shelves, a sleigh bed, a dresser mirror or the TV stand. While moving the TV stand a wood and glass door fell off onto the street and was badly scratched. I watched this from the street level approximately 30 feet away and my wife witnessed it from the window. As I approached the rear of the vehicle, the «foreman» took off the other sliding door and showed it to me as he passed off the damaged one behind his back to the worker in the truck. «See, there is no damage» he boldly stated. «Really,» I inquired, «let me see the other door, the one that dropped.» Sure enough, the length of the top of the door was badly scratched. The foreman and the worker in the truck claimed «that is all old damage.» I assembled that TV stand while on a carpet inside the condo. The TV stand had never before been moved. It was not old damage. The hypoallergenic mattress was not wrapped in any fashion. We purchased a special TV box from WOW to transport the flat screen. I could barely believe that they transported the TV on a 30 degree angle because they did not have sufficient room in the truck.
All of the materials were moved to a storage unit so we do not know the extent of the damage to the materials in the boxes. However, in addition to the TV stand our black kitchen cabinet/​island was dented on the right front corner and an armoire was badly scratched in the front.
When we finally got to the storage unit, my wife literally had to get up and into the truck and unload the boxes because of the lethargic pace of the movers. They brought the furniture and boxes to the storage unit where I properly placed the items into the unit because they either did not know or did not care how to do so without damaging our property. The only positive thing to transpire throughout the move was that the one employee who was not involved with the TV stand incident actually apologized to my wife and myself for the damage done to the TV stand.
Of course, we hit substantial traffic coming out of Hoboken. The move with three employees took longer than the estimated time with two employees. I would strongly suggest using another company.

United. Wade Odell Wade, was recommended to us by neighbors who used them when they moved from NY to Florida, just as we were.
Chris Finno, Sales Manager/​Consultant made a very nice and professional presentation. He provided us with written estimates and brochures and indicated that he would appreciate the opportunity to do business with us. We also received a follow-​up phone call and letter from Allison Leger, the Relocation Coodinator, also indicating that Wade Odell Wade would love the opportunity to earn our business. After receiving several other quotes, we contacted Wade Odell Wade and Chris returned to go over the original quote. The new price quote was within the ballpark and we decided to give them the business. We had asked that prior to moving day, we be given some cartons and packing material… promised, but never received. No big deal since they were going to pack up the house for us. We weren’t taking furniture, other than a small outdoor table and 2 chairs. Before moving day, Allison was very helpful, giving us advice and telling us how to complete the form for our collectables and other valuable items. Moving day arrived and the crew was right on time, bringing all the necessary materials for packing.
The last items to be loaded onto the truck were the outdoor table and chairs. Delivery was promised by December 29, 2011. On the 27^th, the truck arrived. As our things were brought in, Matt, the driver informed us that the hose and power nozzle for our Electrolux vacuum were somewhere in the truck and they couldn’t reach them until the truck was emptied (there were 2 other deliveries that they were scheduled to make that day). Shortly after the truck left, we noticed that the outdoor table and chairs were not delivered. I called the driver and Matt said he remembered packing them and he would look for them at the next stop. Later that day, Matt let us know that he had located the table and chairs and the vacuum cleaner parts and was going to figure out the best way to get them to us. I did call Chris after 2 weeks of not receiving our items and he was going to look into having the situation resolved. It is now January 23, 2012 and not only don’t we have our missing items, we have not heard one word from either Chris or Allison. Whenever I call, I speak with a representative, Lauren, who is very nice and understanding, however she is unable to rectify the situation.
Bottom line… it is now 30 days since delivery and the problem is still not resolved. In our opinion United Wade Odell Wade is NOT the moving company to use.

There were two major problems with our move. First, although all the furniture was wrapped in blankets and shrink wrap, most of the pieces arrived with gouges and nicks. Maybe the truck wasn’t loaded properly so that pieces of furniture moved against other pieces. The truck traveled 25 miles, so it’s not as if you could blame a long rough ride on the damage.
The more serious problem had to do with a grandfather’s clock. Both the case itself and even more problematical, the clock workings, were damaged. I telephoned the mover to ask about procedure for filing a claim. We had paid $ 300 for extra insurance. The W-​O-​W rep said she’d send a claim form. The claim form arrived and it asked for a written estimate of repair from a workman. We couldn’t get someone here to look at the clock so we brought the workings to the clock repairman. When I talked with the rep from W-​O-​W later she said the insurance wouldn’t cover the clock because it had been moved since it was deposited here. I told her she did not tell me that, and she said, «You could have asked.»
We have moved that clock 5 times before this move and never had a problem.