Rite Aid

I had great service recently at this location! The gentleman giving me my flu shot was courteous and patient with me and provided excellent care. My prescription was filled in a timely manner. Also convenient location, as it’s close to work.

This review is strictly for the pharmacy dept only at scotchtown rite aid. Particularly Cynthia Coe and the other shorter lady who is always there.
The pharmacist (the tall man) is always working hard. He’s the only one.
I was waiting to pick up my medication and i had to wait for cynthia and the other lady to finish their conversation about how they got up early and blah blah blah. Both of them joking and laughing. Then finally cynthia greeted me with a frown. An attitude that i was interrupting their important conversation.
I don’t like how there is no privacy. You have to shout your name for them to hear. Not only once (because they could never get my name right the first time). But twice.
Cynthia just seems so rude and i kind of want to switch pharmacies but this ones convenient for me.

Waited on line for 20 minutes to drop it off. They insisted on holding my prescription card until I picked it up. Which is ridiculous.
My doctors office called me 3 hours after i dropped my prescription saying that RiteAid called to tell them they didn’t know what does i needed. They told me the script would be done in an hour. My Dr’s office called for hours and their phone was off the hook. I also called, then ended up DRIVING DOWN there just to tell them their phone is off the hook and they did not seem to care.
I needed these meds before the holiday. They are lucky my doctors office actually cares about patients.

Love their pharmacy at Scotchtown location! I can call and ask if there are potential interaction problems with any meds I may be considering ahead of time… and they are always courteous and helpful! Thank you for the peace of mind!

I want to give zero stars. One of the most unprofessional businesses I’ve ever been to. All I could do was laugh. The pharmacists (or «techs» or «clerks» or whatever) we’re arguing loudly On 2 separate visits. Myself and the other customers just stood looking like «are you serious?». Another tid bit they don’t carry any ethnic hair products AT ALL. Wow. Even hannaford grocery store down the street has a section for us brown girls. Just unbelievable.