Ramada Middletown

This is the worst hotel I’ve ever been in. There are holes in the ceiling. The WiFi is terrible. The service staff took away the soap after one use and never replace it, and do not make bed. The service staff is doing these things to force you to leave a tip every day.
Well, I will not leave a tip unless I get good service. I am a guest, and I will not be bully.
Stay away from this inn!

We stayed here for Mother’s Day weekend. You can’t beat the price, we paid around 100, it’s close to Newport and everything we wanted to do. I wasn’t really impressed with the room itself. Our room was in a horrible location, steps away from the lobby and we listened to the hallway door literally slamming every ten minutes. It was quite annoying. It wasn’t dirty, but the furniture was banged up and mismatched. However, the floors and window décor looked new. Weird. Overall, I might stay again if the rate stays the same and I’m in a pinch, but I’d definitely request a room AWAY from the lobby.

This hotel has been updated recently, new floors, beds, etc. Checking in and out was seamless. The bartender was incredibly friendly and stayed open later for the crowd. Highly recommend, great pricing. Less than 10 minutes to downtown Newport.

Well, it’s a nice cozy hotel nothing spectacular but it’s get the job done. Yes I would stay here again

As most others said, you get what you pay for. The room was clean and presentable, but the walls are paper thin. We were able to hear word for word what our neighbors were saying, and they weren’t even speaking loudly. Our TV didn’t work because of some new digital converter box they had to install. Some of the hallways looked a little dark and dirty, but if you just need an affordable place to sleep for a night, it’ll suffice.

I am not sure where to start. My family and I traveled from California to stay at the Ramada for a wedding and I am blown away by how rude the staff was. We celebrated at the restaurant inside the hotel the evening before the wedding and the bar tender was unnecessarily rude after spending a lot of money there. Never once were we greeted with a smile. Really disappointed with the treatment here and would not recommend this hotel.

Was here for a wedding. Defintely just a place to sleep as Newport can be very pricey, however the two night minimum and price we paid didn’t seem justifiable based on the hotel.
It is a very old establishment and you can tell by just walking in the place and musty smell that hits you.
Their restaurant isn’t too great either. We went for breakfast and the poor server was overwhelmed and apparently the kitchen too bc it took forever for a fruit cup and eggs Benedict. Even coffee refills.
They have old furniture sitting in the halls. Not very appealing. Our room was just old. The bathroom was big, which was nice. There was a used shampoo bottle in the bathtub. Sketchy. We were also able to open the window to let some of the old smell out which was also nice.
But hey it’s a place to stay.

The hotel is poorly maintained. The hallways have not been vacuumed. I asked the front desk three times to have it cleaned. Very basic amenities in the room.

Pros: The room was clean and the girl who helped me at the desk was courteous. Nice LCD TV, comfortable beds. The road that it’s on isn’t too busy or loud, especially at night time. Very close to attractions in Newport. They have a shuttle service going downtown on a cute old-​fashioned trolley in the summer months for vacationers.
Cons: Wifi network is atrocious! It’s true what the other reviewer said– your cellular internet on your mobile device will be much faster and more stable.
The doors are so noisy! They weren’t installed correctly (at least on the 2^nd floor where I was) and they rub up against the door frames, so every time someone enters or leaves their room you’ll definitely know about it.
The exhaust fan in the bathroom is quite noisy as well– I felt like I was in a wind tunnel!

I am not a picky person. It takes a lot for me to write a bad review, but I assure you it’s well deserved. The girl at the desk was friendly enough except for the fact that she failed to mention that when I walk down the end of the hall with my wife and 6 bags that there is NO ELEVATOR and we were on the top floor. If you have no elevator, you need to disclose that. People will be far less irritated than finding out on their own. I ask if their was a bellhop to bring our bags to our room, (which I don’t mind paying for) and they looked at me like I was some uppity jerkoff who just asked them to part the Red Sea. The room was nothing to complain about. I mean, yes the carpet was a shade of green that caused both my wife and I to announce «wow, THAT is green» when we both first walked into our room. And yes, the lounge chair in the room was made of striped velvet. I like the 80’s as much as the next guy but come on. However, none of this cause me to write this. What caused me to write this was their website they suggested I visit when I first arrived. This is how low this hotels OWN standards are: «Our AMENITIES include: 1. A flat parking lot 2. Signage with 14pt font throughout the hotel and my personal favorite 3. Staircases that have handrails.» You need to seriously elevate your opinion of yourself Ramada. Freaking handrails…

I liked it we have stayed at nicer places yes but you get what you pay for and we stayed here Memorial Day weekend so not a bad price $ 92 after taxes and fees a night for us (I’m a big believer of Travelocity ect lol). The rooms were clean, staff was very nice, everything was perfect for a room to sleep, shower and hang out in. We hadn’t eaten here so idk how the food is. Only thing I wish was a little better was the insulation but honestly I sleep through anything and we didn’t have loud neighbors so wasn’t a problem for us. Even though it was on a main road it wasn’t horrible it’s nice that it’s 10 minutes form Newport and close to all of the stores and local shops on the area. You get what you pay for and we would def book again well worth our money and would recommend it to a friend! I did wish there was a pool though although we prob wouldn’t have used it all that much lol

Great location, staff and rooms. Wonderful place to stay while visiting the Ocean State.

Check in was easy and the front desk staff was nice. Note that there is no elevator (which was surprising) so if you are on the second floor you will be lugging your own luggage up the stairs. The staff noticed me walking in and up the stairs with my daughter and did not offer to help us.
The room itself was just okay. Furniture seemed a bit dated and yard sale-​ish. The bathroom was clean which I always appreciate!
For pros — the breakfast was very nice
For cons — the heater. There is no thermostat in the room so you either have the heater on full blast (and this thing has some power on low — the entire room was a furnace in about three minutes) or it is off — so I had to keep waking up at least 3 times during the night to turn the heat on, then back off again since it got too hot or too cold. Absolutely ridiculous. I dont know if it was an older room that did not have a thermostat but really unacceptable.
The other big con for us was the «gym» — I booked this gym because I wanted a gym onsite. Thankfully we were leaving for providence so I had to just get up early to make time to drive there. The «gym» was two treadmills (circa 1990) and one eliptical. No weights, or anything. I really have a problem with a property that advertises a «fitness center» and does not have one.
Overall this fit the bill for the price but we wouldnt stay here again.

No elevator no micro fridge beds uncomfortable had to go down to two from three to find empty ice machine. No swipe entry on end doors just left open all night ! Usually stay at Howard Johnson much better didn’t have much notice for trip Howards was full never stay here again

This hotel’s tag line should be «A place to sleep» because that’s all you will want (or be able to) do here. Aside from the very pleasant and helpful staff this hotel was pretty terrible. We were in town for the Folk Fest and made the mistake of booking our room too late. Hence, we ended up here. The room was humid and the AC unit not very effective. Only 3 pillows on the beds which I found odd. The smell of their «restaurant», Portifino’s, wafted down the hallway as if it was the signature scent of the Ramada chain. Not a good thing. Everything in this hotel is old, outdated and smelly. There were little ants crawling around in our room, and for some, probably insane reason, pen ink and white out smeared all over the door.
I only gave this hotel two stars because the conditions provided some great laughs for my friends and I throughout our stay. We’ll never forget the smell of Portifino’s or the odd fake garden in the lobby. The memories are great, but not something we will ever revisit.

Stayed here a few days. The hotel room was huge and pretty clean. The staff was friendly. The hotel is a little dated but still a good value for what you are paying.
The breakfast was pretty bad. You’re better off going to the Mickey Ds down the road.
Restaurant on site was really good. Parking was easy.
Overall, good hotel for the money, but nothing outstanding.

Pro’s — good price and the only place in the area without a 2 night minimum. Close to ABC and easy parking. Staff was friendly. Comfortable bed.
Con’s — Room was outdated. Our door would not close from the outside. When we called the front desk for help the girl was in a panic as she was currently searching for someone to fix something else. She said she would come up. We waited about 10 minutes and no one came. We found a way to close the door (one of us stayed in the room, closed the door and the person on the outside put the key card in. When the door unlocked we had to hold the handle in that position in order to close it). As for the shuttle, we paid $ 8 each which was supposed to be for unlimited rides for the day. We took the shuttle to downtown Newport. The driver told us that on Saturday night the shuttle ran until a little after 1 am (the time the bars closed). We were waiting for him at 1 am, maybe it was 1:02 but that was still a little after 1 am. We called, no answer. Ended up having to take a taxi home. What a waste of money and rude of him to tell us a little after 1 am and then never show or answer our call. Even if to tell us he was done working for the night. Lastly, I called the front desk around 2 am (a little late but what can I say, I was hungry) to ask for a can opener. She told me she didn’t have one, and I asked if there was one in the kitchen and she said no, and hung up on me. Terrible service by both the night shift clerk and the shuttle driver, Gene. There was also no elevator and we had to haul all of our stuff up three flights of stairs, through a very confusing hallway system. They should at least offer to help if they don’t have an elevator. I was exhausted after lugging my fairly heavy suitcase up and a cooler because they have no refrigerator in the room.
Overall, I suppose I’d stay here again ONLY if I needed a place to stay for 1 night. It was my first time to Newport and I was really excited for this trip. I guess I just expect more out of a well known company. The problem with our door was the worst though. We were basically trapped in our room because we couldn’t leave with the door open and they didn’t seem to care. Unacceptable!

What do you expect? It’s your typical 3-​star Ramada Hotel. I wasn’t expecting much so I guess this hotel met my expectations. Nothing impressive with this hotel, except it’s relatively close to the main tourist attractions. Yes, everything was really outdated. The toilet seat cover was old and scratched up. They provide coffee in the room, but no cream to go with it. They said it was free wifi, but my iphone couldn’t pick up any wifi signals (neither did my husband’s phone). The keycards kept having problems unlocking the door. I know they say you get what you paid for, but I paid about $ 250 just because it was July 4^th weekend. I was hoping for much cheaper, but I booked on Hotwire and they gave me this hotel.
You know what though, atleast I was able to fall asleep and get rested on the comfy pillows and strong A/​C. Thank you.

This hotel is really old. The card readers on the door don’t work properly. You have to slide the card about ten times before it reads. No fridge or microwave in the room. «Free complimentary WiFi» has no connection and won’t even load a single page. The only positive thing I have to say is that the breakfast was OK. Plenty of food from pastries, bread, eggs, cereal, fruit salad, yogurt, drinks.

Surprised to see this hotel had 36 stairs to the top but no elevator for guests. Also, surprised to see this hotel is considered 3 stars on certain third party sites (often accompanied with the «you got what you paid for» excuse). We did indeed get what we paid for. Everything about this hotel (except the $ 180 price tag), however, indicated that it was an ordinary 2 star experience, not the 3 star experience we thought we should be getting from the Ramada brand.
The free shuttle, to two landmark locations in downtown newport til 12:30am, was super convenient and a good quality among our otherwise disappointing stay. The driver of the shuttle told people as they arrived… «I always feel bad for people staying on the 4^th floor» as if to make you feel as though you got lucky to only have to climb 36 stairs. (I am pretty sure there are only three floors, nobody sleeps on the roof.)
Ramada was a typical 2 star place in the midst of a never ending renovation of «fix it as you go» instead of investing new money for the comfort of guests. For instance, when I informed the front desk of a certain room door that would not close properly, he waved me off and said it was because the lock was broken. I don’t even think he cared which door that I was referring to, because there could have been multiple locks broken and he wasn’t going to fill out a service request because no one was ever going to fix it. Also, the air conditioner did not work in the first room we were placed in, so the front desk agents had to scramble to find us another room that wouldn’t fail my already low expectations. It was a attentive effort on the part of the employees to give us a king «upgrade,» but I think it was only because of their lack of alternatives (another room, they claimed, would have been the closest move but was another pre-​renovation dive and ought to be avoided). The upgrade helped, but I was nonetheless disappointed to find what is commonly referred to as «Hotwire hell» — a so called «50% discount» sale price that masks a shady bait and switch maneuver on the part of a cheap hotel, in order to pawn off their outdated rooms that they couldn’t ever get full price for, which is dishonest. Just because we paid $ 90 for a room that would go for $ 180 does NOT mean that we should be subjected to rooms that would never even qualify for said retail price. To add insult, hotwire had inflated the $ 180 retail rate with an «area rate» of $ 230, which did not pertain to Middletown at all, but rather, the more appealing town of Newport.
We skipped the continental breakfast. It consisted of cold cereal, deshelled hard boiled eggs sitting in their own residue, «fruit salad» (large pineapple chunks with grapes), and prepackaged donuts and some microwavable items that resembled a waffle or burrito in shape. Also, the coffee was so burnt. You didn’t have to worry about it being cold. I have been to the continental breakfasts at multiple other locations by the same owner, and those breakfasts had more selection and their coffee was actually up to snuff. So, this Ramada must be the bastid hotel of the brand.
I enjoy traveling on a budget, however when I do… I expect to find the value in places that simply cost less. I enjoy staying at places with solid standards that I can return to year after year. But I was truly embarrassed to bring my girlfriend here, and we did not even linger for any amounts of time to fully appreciate the complete lack of three-​star amenities.