Mavis Discount Tire

I went there to get a battery and quote on tires. They gave me such a good deal i could not pass it up. When replacing my tires they noticed my alignment was so far off they couldn’t leave it like that and ruin my new tires. Without asking they just fixed it. Knowing my budget they didn’t charge me extra. I asked why and they said they wanted it right! They didn’t want the new tires to be damaged. WOW i honest machanic shop. I WILL return.

I have been a customer here since they opened. Since they removed the manager John a year ago the service has been horrible. The work has been horrible. The management staff blames prior employees for their mess ups… terribly long wait times since John left.

1^st time there… Excellent customer service, the staff seemed friendly, knowledgeable, and patient, Dave especially. Car was running much better, at least for now, did exactly what I needed and gave me clear answers. Will be returning!

WARING! STAY AWAY FROM THIS MAVIS ON 211!
THE WORST PLACE EVER! THE MECHANICS THERE WILL ROB YOU! WE WENT THERE FOR NEW TIRES AND BREAKS AND THEY SWITCH OUR OLD BREAKS FOR OLDER BREAKS!!! PUTTING OUR ENTIRE FAMILIES LIFE AT RISK!!! These ppl are crazy!!! Please get a second opinion! 2 to 4 hour wait… i guess they were trying to figure out what else they could rob of for. They use very poor quality materials and do poor quality work!!! Corporate really needs to investigate this Mavis. Do an undercover boss or just come in as a customer and see how they are robbing and misleading ppl. Im telling all my friends and family to stay away!!! If you love your family you wont go to a mechanic that is willing to risk a customer life for 1000 dollars! I am forward my complaint and concers to the better business Bureau and Attorney General. I recommend everyone else that had and is having the same problem with these thieves to do the same

I finally get a customer service representative who listened but unfortunately all he could do is pass a message to the regional manager who wouldn’t fix my car and tried to strong arm me the first time. Jenna is wasting people’s time by saying they can help they are messengers. Once you deal with the regional manager that’s where it stops. So Jenna if you can’t get me above a regional manager please stop telling me you can help cause I now know you can’t. $ 2145.52 in damages. Once again I was there I saw what happen in which they also said they had it on video until I asked to see it then the video was inconclusive they then admit to the damages until the bill came in now the strong arm begins take it to the shop I choose or we won’t fix the all the damages and that’s where it ended. So Jenna once again please have someone above a regional manager who will help I challenge you to prove me wrong that this is a waste of time and you can help

I was treated well by this location and will be back for future work. The team was very knowledgeable a helped me understand the severity of the issues impacting my truck which is why instead of just 4 tires, I also purchased new front struts.
I was surprised to see the review with the guy backing into the garage door though, that’s bad press and they would have been better served to resolve that issue as quickly as possible instead of letting it escalate into a bad Unilocal review. Penny wise, pound foolish.

I once again feel as if I should update this every time I come.
Every time I come here I’m helped immediately by someone who is kind and helpful.
I know nothing about cars but I never feel as if I’m getting ripped off by coming here. They explain everything and are very upfront about the price.
It feels like coming home and having your dad look at your car. You know they are just looking out and doing a good job.
As a small women who knows nothing about cars it’s very comforting and appreciated.

Mixed reviews tires great price. People very nice and helpful except I wanted to replace my two back tires. The guy said the fronts are bad okay no problem take the ones from back move to front put new ones on back. They changed tires in half hour on the way home car was shaking bad thought it would smooth out couldn’t go back because they closed. Had a trip to Washington, D. C the entire time it still shook over 60 mph. When I got back home took it to Mavis guy said might need a front balance no problem. Sitting in waiting room guy called me to back showed me that the reason was because one tire was bald on the inside and the other was bald on the outside. Now this is where I have the problem why wasn’t I told about this when I had the tires replaced the only thing they told me about was my breaks. So they didn’t see this problem before why not. I had a bad experience a long time ago with same location thought things changed. Tried to give them another chance. Your messing with people’s lives here when you changed the tires you should’ve said something about I needed two more. I drove down with my wife and four kids. I will never deal with Mavis again at any location

I had to get new Tires, rotors, and then of course once they began Working on my car other work done but my experience was great. I was able to be squeezed in Saturday morning, the service and customer service was wonderful, and I was even given a slight discount on something I needed. I have done business with Mavis three times and will continue to!

Warning do not go!!! Stay away!
Was lied to they did not rotate my tires was told my tire could not be patched and needed to buy a new tire the only way… Took my car down the street to another shop 18 dollars total fix these people will lie and scam you please be warned

You got to try mavis tire the experience I had in the past 8 years with John have been great. They have your best interest in mind, John the manager went over and beyond to solve the problem I had. Yes for sure I would recommend this mavis tire location. Ps the workers there are very polite also, please keep up the good work Jerry V.

I stopped in at Mavis over the weekend for a NYS inspection. The staff were courteous, the service was prompt, and the cost reasonable. While it passed, they pointed out everything I should be aware of that might need service in the future and gave very good estimates on replacement tires.

Got 4 new tires, good price after shopping around. Service good, had oil change and wheel alignment. My tire pressure monitor was on after changing all four tires. I was told after 50 miles it would go out. Well over 50 miles it did not go out. I called again and brought it in. They checked it and said that the tire pressure monitor was bad. Replacement would be 70 $!!! The monitor was not bad when it was brought in!!!
This is not the first set of tires I have Ever bought! This never happened before. The experience would have been 5 star if not for this mishap. The people were very friendly.

No review, so I’ll gladly write one.
While travelling back home to VA through NY, my tire pressure kept going low. Luckily this Mavis wasn’t too far on our way out from the Thruway through PA.
We pulled in, they got on it ASAP, and within 20 minutes we were back on the road. No hassle, no ripoff, nothing but professional, friendly people.
Well done.