Compass Mazda

I have all my service done here, and have aways found the work completed on a timely bases as promised. Always informed of any additional work is needed. What I like is the acknowledgement i receive when walking in, even if there is someone in front of me, I am given that jester «I see you». Before leaving my bill is reviewed and the service is explained to me.
Thank you

Another excellent service visit. Oil and filter change, rotated tires, checked alignment even washed my car and vacuumed the interior. Very pleased. Took only about 45 minutes too!

I love Compass Mazda’s Service department they are always polite and very helpful. They explain the issues your car is having and they try to find you the very best deal they can. Thanks Compass!!!

I bought my 2007 Mazdaspeed 3 at Compass and have been servicing it there ever since. I have to say that their customer service skills are spectacular except for one incident I had with them but I believe this was before the Wagners took over. Chris Hackett is my favorite employee there. He knows what customer service is about, same with Gordy, but he is one of the owners.
UPDATE to my comments below: Gordy got back to me to apologize about the mix up with the advertisement and we are working out numbers on the car in question.
Unfortunately I couldn’t give a 5 on Overall Experience and Price because of a recent incident I had there when I came in to see an advertised vehicle. The vehicle was advertised for $ 22,676, and underneath the price, the «Special» stated that Compass would match ‘up to’ $ 5,500 on that specific vehicle. I came in and test drove the car expecting to put down $ 5,500 and have Compass match but I was told that the $ 5,500 was already factored in to the price. Being that the Ad said they would match «up to» $ 5,500 on the price listed this didn’t make sense to me. I emailed Gordy and Greg about my disappointment in that and didn’t get a response back. I figured Compass would at least come half way as when I was there they admitted that the Ad was presented wrong.
I’m assuming this was an honest mistake, and they did change the Ad after I left.