Middlebury Consignment

Went to the restaurant for the first time. Food was fresh, made on site — which is great, but we were not given a seat outside because they were all reserved. I’m not sure if there was inadequate staffing, or what happened, but long waits between getting seated and ordering, and again when we were finished, waiting for the bill. All spent looking at two and three empty tables just outside our window.
I think the tone that others have commented on carries into the restaurant. Probably not a place to go where you want to be listened to or accomodated… or even just feel like someone is taking an interest in serving you. I don’t want to feel like I’m putting someone out when I ask not to be seated in the walkway between the hostess station and the dining room — not when ¾ of the tables are empty. Sounds petty, but in spite of the good food, a carefully appointed room, the multiple little slights were enough to add a bad feeling that tainted the experience.

These other reviews don’t come as a shock to me. My family has shopped here many times before. The customer service is definitely lacking. I was not happy with my last experience. We purchased a new dining set from the annex store. I was told to call a day before picking it up so that everything would be wrapped, by the door and ready to go so I did just. When we got there to pick it up it was sitting in the same spot, nothing wrapped and no one around to assist. We handled it all ourselves.

This review is for the food and the restaurant. I don’t have any experience with their furniture but from what I’ve seen I couldn’t afford much of it anyway.
The restaurant has great food, I’ve never been disappointed when I’ve eaten here. The chicken salad was delicious! Attentive and nice waitstaff and reasonable pricing. If you’re looking for something different to have for lunch I think you’ll like what they have

Not sure what everyone is whining about, this place is awesome. The owners, Rachel and dean, we’re both there when I was walking around, and answered all my questions. If your wife needs help in the kitchen, get her the cooking class.

This place is horrible to do business with. They did not keep good records on the furniture I consigned. I had 2 lamps that were dusty when they were taken down, I asked if I needed to clean them and they told me no they clean everything they consign before they put it out. Then when they sold them they deducted 100 for cleaning them. They broke a vase in my home when they were taking out the furniture and didn’t want to pay for it. The owner is EXTREMELY RUDE. He acts like he’s doing his customers a favor to sell their items. I would never shop there or recommend this business to anyone! What a joke they are!

What a joke! This name is misleading and borders on false advertising. 95% of the merchandise is either «new» or «reproduction» with the remaining 5% possibly being consignment pieces. What the heck is Scott Haney saying when he says «Come and spend the day». You’ll be through the place in an hour and be disappointed when you leave. They also have an «annex» about 2 miles away that is also supposed to be consignment items. The bulk of the items in the annex are less expensive with a few «high end» pieces mixed in. The majority of the items look like stuff they bought from craigslist to put in this location and mark the price up 300%. Quite frankly I’ve seen nicer merchandise on craigslist for far less money. They had a Lazy Boy Leather Sofa on display that was presented as «brand new» for $ 1950.00. I went to a Lazy Boy Gallery just out of curiosity only to fine the EXACT SAME SOFA on sale for $ 1599.00. DON’T WASTE YOUR TIME WITH THIS PLACE. If you’re out and about and need to kill an hour just for amusement, that’s about all it’s worth. Oh, and one last thing! You’re being watched like a hawk the entire time you are there! I don’t remember ever seeing so many security cameras in one building. It’s not like you have to look for them, they stick out like a sore thumb just from the quantity and placement. Signs everywhere making sure «do not take photographs». Why are they worried about you taking photographs? Afraid of being brought into litigation for false advertising? Scott Haney… get a life and be ashamed of yourself for advertising this place!

On friday night we.(my mother, sister, and myself) had r eservations for dinner and there was jazz. Dinner had a set price… it was 240.00 without drinks. To say the least we where very disappointed with the food. Myself as a chef have high standards however at least if the menu says one thing thats what the customer should get. The apps. Where pre cooked… And dry… scallops where to be blackend and where only cooked on one side… and not blackened… the grits however tastly… presented sloopy… and the dessert… peac. pie not even house made. Very disappointed… as life long residents of middlebury… i expected more… will not be returning!!! Juniper s. Next time!!! And at the very min. For 80. A person… make homemade bread!!!

My family and I drove over from SE CT after having no luck finding a China cabinet that fit our needs. Customer service over the phone was fantastic when I called to inquire about their selection, and their website is user-​friendly and updated with their selection. This is where the positives end, however.
In the store (and annex 5 minutes away, we went to both) there was ZERO customer service, despite the fact that we kept passing employees. We had to approach them, and after giving us the once-​over with our two kids in-​tow, referred us to the Annex. (Apparently you need to be wearing Channel to be taken seriously.)
The Annex was a huge warehouse full of furniture, tightly pushed together pieces so you have to squeeze between things to get a closer look. Don’t bring a stroller, and leave the kids at home.
We did find a piece there, but it wasn’t to the thanks of any employees. Delivery will run you close to $ 500– and «only $ 250-​» if you’re willing to wait and have it, «stacked with other pieces to be delivered» Needless to say, my husband rented a U-​Haul to drive the 60 odd miles back to save a bit of money.
I’m all about supporting local businesses, but this is a place we wouldn’t recommend nor come back to.
Too bad, too. If only the customer service wasn’t so horrible!

A true disappointment… I thought we were going to spend the day?! We were in and out within ½ hour. The items are way overpriced and some of the staff downright snobby… the overpriced candy section where a peanut butter cup went for $ 4.50 was serviced by a not so friendly cashier. The salesperson on the 3^rd floor where bedding and design are located looked at us as though each of my party had 3 heads when we got off the elevator… as though we didn’t belong. When she announced, with notepad in hand, the floor that we were on it was as though she was trying to say get off the floor! Not worth the visit… and again, items way overpriced. This is a consignment store after all… not Tiffanys.

Great Lunch

My wife, another couple and I went to Middlebury Consignment today 08÷12÷14 at about noon. Unfortunately, I experienced some of the worst customer service I have ever experienced from a business.
The terrible customer service actually occurred as we were leaving. All four of us had just got into our car which was parked in a parking space near the main entrance. As my wife started the car, we realized an 18-​wheeler from Watkins Shepard Trucking was backing up in front of our parking space in an attempt to get to the loading dock. We now couldn’t get out of our spot because the truck was in front of us and there was another car parked behind us. My wife got out and politely told the driver that he was blocking us in and asked him to move. To our surprise, he rudely told her that he was not going to move. The driver said it was too hard and told her if she thought it was easy, she could move it herself. The driver then started unloading his delivery! I went into Middlebury Consignment and told an employee what had happened. Another employee along with the owner, yes the owner, told me that the driver doesn’t work for them and there was nothing they could do. The other employee said he would try to get our car out of the space, but seeing as there was no room and the car was brand new– having bought it only 6 days ago– my wife said no. The owner asked us, «What can I do?» My wife said,“You can ask the driver to move the truck forward.” Instead, The owner asked the truck driver how many more boxes he had. The truck driver said, «The whole truck!» and the owner laughed! Are they serious? Did they really think it was a good idea to laugh at their customers’ expense as they were trapped in a parking spot? Don’t they own the property? Don’t they own the merchandise in the truck? They should have taken care of this for us so we could leave. How about an apology? Maybe offer to call the trucking company to make a complaint?
Essentially, the owner made a choice right then and there to value a few delivered boxes over four paying customers. Too bad the owner has no idea how much we have spent in that store previously, how we’ve bought many Christmas gifts there, and how we’ve brought virtually every weekend house guest and family member there to shop. Wow– now I have zero desire to go there or bring anyone there. The other couple that was with us was horrified. And I should mention that we needed to leave promptly in order to make it to a movie in Danbury. Instead, we had to sit and wait for this delivery to occur.
We have been to Middlebury Consignment many times and didn’t realize how little they care about their customers. The owner didn’t care about our plans, and where we had to go, just about his delivery of merchandise. Middlebury Consignment is a place full of expensive furniture. Now I am wondering if there’s a problem with something someone bought there, would they care to address the issue? Or would they say there’s nothing they can do about it. That’s a chance I am certainly no longer willing to take.

This place is nothing more than a glorified burrito joint. My food tasted like horse meat.

This store reminds me of two other furniture stores in the state, Lillian August in Norwalk and Saybrook Country Barn in Old Saybrook. If you’ve ever been to those stores then you know the format of this store. It sells one-​offs and one-​of-​a-​kind furniture pieces mixed in with unusual décor things. You don’t really go here with a specific piece in mind, because it’s mostly impulse buying. But it’s expensive impulse buying. Nothing is cheap.
And if you ask me, a lot of the stuff just isn’t worth the price. I have a discerning eye for quality and the quality just isn’t there for the prices they are charging.
The best things I could find for myself were a small painting for $ 400 and a replica front end grill of a tractor for $ 650. The prices were just too high for me to walk out the store with those items. Perhaps this store is more geared towards the New Yorkers who flock to this part of the state on the weekends. Many of them have more money than brains, and so to them, perhaps they feel they’re taking back a piece of «rustic» Connecticut back to their dig in the big city… even though there’s very little consignment or antique pieces inside this store.
If you really want to see a consignment selection then go to their annex warehouse which is located approximately 5 miles away. The furniture in their warehouse isn’t as impressive or nice as the items in their flagship store, but at least they’re true consignment items, complete with real scuff marks and wear and tear.
The mini restaurant and candy shop look nice, but overall, I recommend giving this store a big pass. It’s a nice way to spend an hour if you’re traveling in this part of the state, but I wouldn’t necessarily go out of my way to make a visit again.

Ok I thought the first time was maybe a fluke so I went again but I was wrong. Both times I shopped and had items to buy and when I went to checkout no one was around. This place is 4 or 5 floors and there is maybe 1 or 2 employees, you ant find them! I ended up having to just leave my stuff BOTH times because I couldn’t did someone.

been here once. not what i expected, but i guess a consigment store is an ever-​changing thing based on what people consign. lots of furniture that i did not like. and they have a candy store? weird.
go when it isnt crowded because everyone that was in the day we visited was pushy and loud.

I was expecting a consignment store or an antique store. Very few antiques or vintage anything. Poor reproductions that I can buy in catalogs. This place is all about presentation but has little substance. If you want to spend the day antiquing, you will be very disappointed. When I am after antiques or at least the look, I am not looking for new furniture with new broad grain wood that someone used an awl and a soldering iron to distress it and then coated with poly and polished to a mirror luster. It looks like it came out of a hotel lobby. That type of furniture is so over done and so lacking in grace and utility.
And the candy shop is terrible. The chocolate covered pretzels were very stale. They are much better at Stop&Shop and much much cheaper. And their truffles are just blah. Go to a real candy store and pay a little less and you will get a lot more.
Hoping to salvage the day, we drove down the road to Seymour, CT and found an oasis of big and wonderful antique shops and consignment stores with real antiques. All within a few blocks with great pizza restaurants around.

The shopping aspect of Middlebury consignment is entertaining. I don’t expect that many people walk out of there with full shopping bags but it’s the kind of environment where you go to look at cute things that you’d like to either give or receive as gifts. Also it is where you should go if you’re looking for a $ 3,000 rocking horse for your rocking horse room. We perused all four floors in the main house and then sat for lunch in the café. The café is where it’s at. We were lucky enough to sit right at the counter in the kitchen and the head chef and sous chef were super friendly and engaged us in conversation. We ordered a house chicken salad and the prosciutto and fig baguette sandwich. Both were outstanding. Chicken salad was complimented by pecans and dried cranberries. The dressing on the salad was also very good. The fig baguette was sweet but that’s what you get with fig. The goat cheese accompanyment was a nice touch. With two glasses of wine and the two dishes it came out to just under $ 50. A good value for the quality of food and the environment. I’d definitely go back.

Sadly, this is not a true consignment shop. 99% of its fare seems to be reproductive, new items. The shop is massive and well-​organized, but if I were the owner, I would think about changing the name. To me, a consignment shop is a trove of previously-​owned items, one-​of-​a-​kinds, and antiques from generational offerings. Years ago in Southbury was the best example of a TRUE consignment shop, New To You. If you ever shopped there, you’d know why this store is a huge disappointment.

I love the overall consignment store. I attended a cooking class in the kitchen. It’s amazing. The chef was great. My biggest issue and other friends agree is that when you attend be prepared to 1) not take any left overs home to try again or share with your hubby, etc. And 2) the class had 4 people yet their were many guests there with the owner and they all stayed to eat the food that we the students prepared. It was awkward and noisy and just plain rude. I’ve taken many cooking classes and never seen anything like this before. The class would have been much more enjoyable if it was just the students. I’ve spoken to others and the same thing has happened in their class. I feel that is distasteful and odd. Hope this changes…