Panera Bread

Ordered a panini, they made a regular sandwich. Line too long and staff too hard to get attention to get them to correct the mistake.

Such a nice place to study! Has free wifi and delicious food. In the winter they have a nice fireplace that you can gather around and have a nice time with friends. Usually fairly quiet so you can study. There are booths that line the large windows to give you a peek into the outside making it seem so pretty to watch the snow fall while sipping on hot soup with a baguette. The only bad part is that there always are people looking around for the booths with the outlets. If it’s a busy time and you need an outlet, you may be out of luck. But you can always grab a delicious hot sandwich or a cup of hot cocoa and wait for one to open up.

Wonderful service and great food. Brought food out to table and even gave an extra piece of bread.

Its about the same as the others. I go there for the bread. You need to go early in day for any kind of selection. There meals are a little pricey and you can do better with the deserts. Join their rewards program. Every once and a while you get a free item.

Food arrived quickly. Good choice for a quick lunch. Had the chicken BBQ flatbread with kettle-​cooked chips. Would come back to this location.

I thoroughly enjoyed my first experience at panera (over $ 10 may I add). Where to start? As I waited over 8 minutes for a pick 2 with salad and a blt, I enjoyed the numerous managers walk back and forth without offering the lonely 2 employees any assistance. As the first person in line, I was entertained by watching the line behind me grow and the orders on the screen accumulate. The manager did I great job supervising the poor salad maker as he asked for more eggs to which the manager replied they were in the back, sarcastically I may add. This lead to the salad maker having to leave his station to go get the eggs all while 3 managers, the sarcastic one included, walked around too entitled to be bothered with a task that was obviously beneath them. My absolute favorite part of my visit was watching a lovely female manager get in the way of the salad maker to make her OWN FOOD as the line behind me continued to grow. The cashiers were lovely and so were the food preparers. Could I apply to be a manager there? I too love getting paid to do nothing!
sincerely,
A very unimpressed first customer
On a side note, I have worked in the food service industry for almost 14 years. Everything from downtown high volume venues to fine dining. I am not a jaded person who complains often so please take this criticism seriously.

What are they giving away for free at this Panera? Whatever it is, I didn’t get my share.
Seriously, I’ve been to this Panera multiple times and, each time, it has been mobbed. Finding a place to sit can be a challenge, but the service is usually on-​point.
The food is standard Panera fare — satisfying, but not a knock-​out.
Whatever corporate real estate buyer chose this place to open a Panera deserves kudos. This is obviously a good location for the business based on the crowds present.

This is the worst Panera in the area, maybe the worst I have ever been to.
For an example of the incompetence of the staff, here is my last visit.
My wife and I go in to use the remaining balance of a couple gift cards. We have a couple dollars /​change on two cards, then I attempted to pay off the balance with a fresh $ 25 gift card. The young lady cashier was having a hard time scanning the card and was obviously getting flustered that the machine wasn’t working. After awkwardly stating «I hate this machine, it does this all the time» she looks up at us and says «OK, you are all set». I ask how much is left on my card and am dumbfounded to hear «none, it had the exact amount.» So apparently my new $ 25 gift card had EXACTLY $ 14.97 on it. I really didn’t push it because it wasn’t that big of a deal, but later that evening I started to feel like I was robbed.
So after the payment fiasco, my wife and I move down the line to where the food if finished. We stand by the window and hear the employee shout out «Sue!» once. Look around, then set the bag down. I am a male, with fairly common name, so I obviously didn’t think it was mine, so we continue to stand and wait by the window for our order. It wasn’t until I started watching the employees who weren’t doing anything that I started to wonder. I looked at my receipt and see that the name given to me by the above mentioned cashier was apparently «Sue». I ask the employee making the sandwiches if it was mine and why the name I gave wasn’t used. Her response «Yes, you should have picked this up 15 minutes ago». No apology, nothing to insinuate that they could have done something to correct it. Just a snarky attitude.
I won’t be back and I don’t understand why others go. There are so many options that are better quality, cheaper, and even both!

I’m always a fan of Panera– anywhere. This Panera is no different! Great place to study, read the paper, or have a relazing lucnh/​dinner with friends.
Make sure you register your Panera card because you get get great perks when you use it (put the key chain card on your key chain that way you ALWAYS have it).

Panera is nothing special. I ordered an egg white sandwich (which was over $ 5.00) and the egg whites were not cooked! Their plain bagels are so tough you can hardly bite through them! If I want really unique and delicious deli style food I ALWAYS go to Docs Deli!!!

If you sign up for their MyPanera card and register it online, you get a free drink/​coffee! So ask for a card!
I love panera, I just don’t know how I end up spending $ 10 on half a sandwich and a bagel
butttt, their bagels are totally worth it :)